SUSAN N. LUCAS

Ph. *, B lk. *, Lot **, Sage Brush St.

Greenland Subdivision, Cainta Rizal

Philippines 1900

Mobile No. +63-091********

E-mail Address: actguy@r.postjobfree.com

EDUCATION

POST GRADUATE/ MASTER OF ARTS IN SPECIAL EDUCATION

MASTER’S DEGREE/ Specialization in Development Disabilities

DIPLOMA St. Paul University -Manila

DIPLOMA IN PROFESSIONAL EDUCATION

St. Paul University – Manila

FOREIGN LANGUAGE

French- Basic

St. Paul University – Manila

FIELD OF STUDY EDUCATION/TEACHING/TRAINING/MANAGEMENT

TERTIARY BACHELOR IN OFFICE ADMINISTRATION (MANAGEMENT)

Polytechnic University of the Philippines

FIELD OF STUDY MANAGEMENT/HUMAN RESOURCES/OFFICE MANAGEMENT

Licensure Examination:

- PRAXIS II Board Examination (U.S.A. Licensure Examination for Teacher)

-Licensed & Certified Teacher K-12, State of Louisiana U.S.A.

Membership to Organization

-Member, HR Club of the Philippines

-Former Member, Autism Society of the Philippines

-Former Public Relations Officer, Rizal Technical Vocational School Association (RTVSA)

Expertise in:

Recruitment (Sourcing, Interviews, Hiring & Selection offshore and expats)

On-Boarding/Induction/Exit Interview

Visa Process of Expats (9g visa – TIN, AEP, Working Permit)

Employee Engagement

Employee Relations & Discipline (knowledgeable in Labor Code of the Phils.)

Retention Program

Compensation and Benefits(Payroll timekeeping and validation, salary structure)

Training and Development (Curriculum/Program Design & Dev, TNA, Program Coordination, Facilitation)

Attendance Monitoring (knowledgeable in HRIS, BambooHR)

Service Delivery

Organization & Development

Previous Employment : Regional HR Manager

CompareAsia Group

April 2015 – October 2015

Responsible for the sourcing of applicants local and expats. Ensure that job offer and contracts of new hires are properly process, prepared and released prior to on-boarding. Process visa of expats in a timely manner. Deliver HR services in terms of attendance monitoring and timekeeping. Develop Company Handbook and Employee Discipline.

Past Employment : HUMAN RESOURCES & ADMIN MANAGER

LoanWorks Technologies

April 2013 – April 2015

Responsible for delivering a high quality and proactive service to both staff and external customers, meeting all corporate and statutory requirements, encompassing all aspects of sourcing, recruitment and selection, employee relations, employee development and reward and other human resource functions in support of the company's business objectives. Support the company in delivering services to the Clients for the offshore team on :

Offshore Hiring and selection

On-Boarding/Induction/Exit Interview

Attendance Monitoring

Performance Review

Compensation & Benefits

Employee Discipline

Rewards & Recognition

HR Process

Administrative services and overall office and facility management

REGIONAL HR EXECUTIVE

New-Fields Asia Pacific

April 2011 – February 2013

Ensure for the quality of all aspects of HR within the companies (Manila and Clark Offices).

Tasked with a more progressive HR capability within the companies.

Manages employee relations issues as well as labor disputes.

Lead the identification and resolution of all HR issues of the company.

Work closely with the CEO to ensure high quality and compliance of HR services.

Visa Processing

SCHOOL DIRECTOR

AMA Computer Learning Center (AMA Education System)

Branch

June 2009 – April 2011

Responsible for the efficient and effective operation of the Center. Sees to it that all policies promulgated by the Top Management are implemented to the fullest and recommends to the Area Manager measures that will help the Center achieve its mission and vision.

Plans and determine the necessary resources (i.e. manpower and operational requirements of the center).

Ensures compliance in all policies/remittances related to the financial obligations of the Center to the franchises.

Plans and promulgate measures, in coordination with the Top Management, that will ensure attainment of enrollment target for the school year.

Supervises all aspects of the Center’s operations from instructions to administrations and recommends/initiates measures to Management to improve them.

Evaluates and recommends to Top Management faculty and employees to be hired.

Represents the Center in local and national meetings and conference.

Ensures that the property and facilities of the Center are properly protected and maintained.

HR MANAGER/CONSULTANT

Exponent Group of Companies

March 2007 – January 2008

Leads the implementation of the company’s policies and procedures, including administrative policies; reviews and evaluates recommended enhancements in the process and in information support.

Formulates human resources policies and procedures manual; review and evaluates recommended enhancements, revision in the policies and administrative support.

Develop employee performance plans, coaches and counsels employees and team members and identifies and implements measures to improve employee performance.

Oversees the compliance of the employees with the existing Company codes, policies, rules and regulations.

PARALEGAL

MANILA ELECTRIC COMPANY

Legal Department

August 2003 - December 2006

Participate in the creation of Competency Framework for Paralegal Staff.

Prepares and filing of court or regulatory pleadings and appurtenant documents

Represents in preliminary investigation or hearing of cases before Fiscal’s Office or Energy Regulatory Commission

Provide assistance to the Lawyer in Labor hearings

Coordinates with the Fiscal’s Office/ Court and inspection in the presentation of witnesses in court hearings

Engage to a negotiation, conciliation, compromise or amenable settlement of litigated cases

Process Management

Provides support services to other offices

TRAINING ASSOCIATE/ INSTRUCTOR

MANILA ELECTRIC COMPANY (MERALCO)

Human Resources Development

October 1986 - August 2003

Teach subject matter and facilitate the learning process.

Train and coach others in program/course management.

Develop lesson plan and administer Structured Learning Experience (SLE) such as games, exercises, simulation and role plays.

Adapt methodologies to suit specific needs of learning objectives.

Innovate and improve classroom management.

Process Trainer on HRIS

TRAININGS/SEMINARS & WORKSHOPS

-HR Leadership Conference 2015

-Values Seminar-Workshop

-Attitude & Behavioural Workshop

-HRIS Training

-Training Coordinator’s Workshop

-Workshop on Instructional Design and Curriculum Development

-Total Quality Management

PERSONAL

Nickname: Sansue

Status: Married

Nationality: Filipino

Most Travel Places: United States of America (Los Angeles, Fresno, San Francisco, Irvine, Carlson, Monterey, San Diego, Las Vegas, Louisiana,

ADDITIONAL INFORMATION:

Curriculum Developer for vocational courses Sacred Heart Academy

Develop Competency-Based Assessment of Paralegal, Legal Department of Meralco

Designed and formulate new testing instruments for AMA Computer Learning Center

Develop administrative policies while serving HR Consultancy

Trainer in General Education Program

Contact this candidate