TANYA M MILLER

*** ****** ** **** * Bacoor Cavite 099******** actgut@r.postjobfree.com

OBJECTIVE

Enthusiastic and Experienced Manager, with exposure to Administrative and Clerical Admin and has 7 years of work experience, with several years tenure in management is seeking for a position in Gaming Industry to maximize my skills in Communications and Customer Service.

EXPERIENCE

VGCAD Pressure Solutions Corp Bacoor, Cavite

Purchasing Officer Admin 6 months

Prepare purchase orders and send copies to suppliers and to departments originating requests.

Respond to customer and supplier inquiries about order status, changes, or cancellations.

Perform buying duties when necessary.

Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.

Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.

Lounge Makari Osaka Japan

Manager Food & Beverage Customer Service June 2010- February 2013

Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.

Balance cash receipts.

Plan, organize, and control the operations of a cocktail lounge or bar.

Compile employee time, production, and payroll data from time sheets and other records.

Keep track of leave time, such as vacation, personal, and sick leave, for employees.

Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing and spreadsheets.

Sheraton Miyako Hotel Osaka Japan

Housekeeping Hospitality January 2012- June 2012 ( 5 Months )

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

Sort, count, and mark clean linens and store them in linen closets.

Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.

Hikari Flets Osaka Japan

Customer Support Assistant Call Center Telemarketing Agent / 2008- 2007

Obtain customer information such as name, address, and payment method, and enter orders into computers.

Explain products or services and prices, and answer questions from customers.

Record names, addresses, purchases, and reactions of prospects contacted.

Maintain records of contacts, accounts, and orders.

Arc en Ciel Osaka Japan

Caregiver Healthcare Assistant 2007-2008

Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Communicate with patients to ascertain feelings or need for assistance or social and emotional support.

Feed patients or assist patients to eat or drink.

Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.

Undress, wash, and dress patients who are unable to do so for themselves.

EDUCATION

University of Immaculate Concepcion of Davao

2 Year Vocational Course

B.S in Hotel and Restaurant Management

St Peregrine Institute

Secondary School

St James College of Paranaque

Secondary School

St Paul College of Paranaque

Primary School

SKILLS

Fluent in Speaking English and Japanese

Personal Development

- Willingness to learn, Flexible and Adapts successfully to changing situations & environments

Service Oriented

Proven relationship-builder with unsurpassed interpersonal skills

Good people skills, whether dealing with individuals on the phone or in person

Computer Savvy

Knowledge in using Spreadsheets,Basic Computer Troubleshooting,Basic Knowledge in Network Diagnosis and Network Security

Contact this candidate