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Customer Service Representative

Location:
Newark, NJ
Posted:
February 09, 2016

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Resume:

Denver A. Drake

actgto@r.postjobfree.com

** ***** ******

St. John's, NL

A1C 1N7

709-***-****

Objective

To obtain full-time, meaningful and sustainable employment with your organization

Highlights of Qualifications

¥ 3rd/4th Year Apprentice Electrician (Commercial/Industrial/Residential)

¥ Very determined, resourceful and reliable team member with great communication and problem solving skills.

¥ Accustomed to doing professional, top notch work for contractors and construction projects.

¥ Experience in Industrial, Commercial and Residential Electrical Systems.

Professional Experience

Electrician Experience

¥ Installing fixtures, panels, sensors, cabeltray, conduit, tek-cable, boxes in accordance with blueprint design.

¥ Interpreting, organizing and splicing circuits.

¥ Troubleshoot and repair circuits, equipment as well as checking continuity and equipment performance.

¥ Terminating cables and wiring and removal of unsafe material.

¥ Terminating panels, glanding, grounding and bonding.

¥ Pulling & Feeding wire through conduit.

¥ Wiring switches, devices, sensors, fixtures, fire alarm, etc..

¥ Ability to read, layout and aid in the implementing of design specifications from plans/blueprints.

¥ Accustomed to working above average hours per day to meet deadlines.

¥ Very strong sense of design and organization. Valuable asset and outspoken contributor to ongoing construction projects.

**TICKETS: Elevated Lift, Fall Protection, H2S A, H2S Monitor, First Aid, Ram-Set, CSTS, Confined Space**

Contractor/Construction/Carpentry/Labourer Experience

¥ Framing, Drywall, Exterior paneling, Rebar, Concrete, Insulating, Painting, Plastering

¥ Worked on contracts for industrial, commercial, and residential parkades and parking lots

¥ Provided quality service to customers ensuring that scheduled deadlines were upheld¥ Main operator of Tennant, Advance and Parka brand sweeping and scrubbing vehicles.

¥ Worked on contracts for industrial, commercial, and residential parkades and parking lots

¥ Provided quality service to customers ensuring that scheduled deadlines were upheld

¥ Assisted in planning projects and developing schedules to fulfill contract

¥ Responsible for machine maintenance and upkeep

¥ Duties also included the construction of speed bumps and line painting

¥ Work very well in the indoors/outdoors with 'hands-on' projects.

¥ Enjoy the 'End of the day' gratification of seeing a project finished or progressed.

Customer Service Experience

¥ Extensive experience in customer service positions involving over the phone, over the counter and one on one customer support.

¥ Very friendly, understanding and warm when it comes to dealing with customer issues.

¥ Handled complaints and guided customers verbally through trouble-shooting. Also handled bill payments, account information retrieval, completed work orders, and added and removed subscriptions

¥ Gained great team work skills as well as learning how to work a face paced job.

¥ Very apt at discovering the problematic issues and working to resolve them with the customers promptly

¥ Built good relationships with company customers through my methods of customer service.

Supervisory Skills

¥ Supervised critical functions such as payroll, liquor orders, stock orders, staff scheduling, as well as recruitment and selection of employees

¥ Maintained good work ethic and employee morale.

¥ Responsible for large sums of cash, bank deposits, bookkeeping & overall company figures.

¥ Learned very valuable leadership skills that aid in the management of a company and its employees conduct.

Employment History

2015-2016 - Electrician/Carpenter/Labourer

Island Enviromental, St. John's, NL

2012 - 2015 COMMERCIAL ELECTRICIAN

Terra Nova Entertainment, St. John's, NL

2010 -2012/2013 COMMERCIAL ELECTRICIAN

Canduit Electric, St. John's, NL

2014-2015 INDUSTRIAL ELECTRICIAN

HUSKY ENERGY, Alberta, Canada

2014-2015 INDUSTRIAL ELECTRICIAN

Integral Energy, Alberta, Canada

2010 - 2011 Manager

RumpleStilskins restaurant, St. John's, NL

2006 - 2010 Manager, DJ, Bartender,

Junctions Night Club, St. John's, NL

2007 Machine Operator

Clean Sweep Parking Lot Services, Calgary, AB

2006 Machine Operator

Park Place Maintenance, Calgary, AB

2005 Clerk

Ultramar, St. John's, NL

2004 Customer Service Representative

ICT Group, St. John's, NL

2004 Customer Service Representative

Convergys, St. John's, NL

2003 Professional Vehicle Detailer

Auto Magic, St. John's, NL

Education

Electricial Apprenticeship

College Of the North Atlantic, St. John's, NL

Gonzaga High School, St. John's, NL

References

Avaialble upon request



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