Ge Vang

**** ***** ***, ***** ****, MN, *****

Cell: 651-***-**** actgsn@r.postjobfree.com

OBJECTIVE:

Seeking a position in the business management oriented environment where I can utilize my experience and interpersonal skills in to achieve company goals.

EDUCATION:

Master of Science Business Management emphasis in Human Resource September 2012-

University Saint Thomas, Saint Paul, MN

Bachelor of Science Business Management emphasis in marketing March 2011

Globe University, Woodbury, MN

Qualifications/Strengths

Bilingual: English and Hmong

Proficient in MS Office, Windows XP, Excel, Access, SharePoint

Ability to analyze and solve problems in an efficient manner

Self-motivated and great time management skills

Display strong creativity and innovation in designing attractive presentations

Great customer service skills

Proficient communication skills both verbally and written

Ability to prioritize and set goals

Strong organizational skills

WORK EXPERIENCE

ECMC, Oakdale, MN May 2012 – May 2015

Bankruptcy Specialist

Research, analyze and resolve disputes and balance discrepancies

Knowledge of IRS offset policies and protocol

Understand bankruptcy laws, privacy acts, and regulations affecting student loans

Customer service to borrowers, courts, trustees, and attorneys

Maintains clear, concise and accurate documentation on borrowers’ accounts

Aerotek, Arden Hills, MN October 2011 – March 2012

Wells Fargo Home Mortgage

Loan Servicing Specialist

Delivered excellent customer service

Analyzing problems and recommending solutions

Conducting periodic audits of files

Answering questions to all areas of loan servicing including payment research, taxes, insurance, loan modifications and assumptions, prepayments, payoffs, adjustable rate loans, credit reporting, and lien perfection

Hertz Rent-A-Car, Vadnais Heights, MN March 2008 - September 2008

Customer Service

Meet and exceed sales goals for the quarter

Made sales calls

Delivered excellent customer service

Successfully performed managerial duties in the absence of a manager

Responsible for setting up car rental appointments

Processing vehicles and ensured they were in a presentable condition for clients

Q-studio Photography, Brooklyn Park, Minnesota May 2005- May 2007

Administrative Assistant

Managed the store front

Trained new employees on store operations

Conducted company product orientations and monthly inventory/audit

Calculated and transmitted weekly sales reports to managers

Guerrilla Marketing

HONORS & ACTIVITIES:

Dean’s List Winter Quarter 2009

Perfect Class Attendance Spring/ Winter Quarter 2009

Service Learning Summer Quarter 2010

Habitat for Humanity 2008

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