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Customer Service High School

Location:
Trenton, NJ
Salary:
45,000.00
Posted:
February 09, 2016

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Resume:

DENISE READING

* ******** *****

Robbinsville, NJ 08691

actgrk@r.postjobfree.com

609-***-****

SUMMARY

Accounting Professional with experience working in a Fortune 100 corporation and small independent company. Achieved expertise in accounts payable and receivable; is skilled in customer service and collections and experienced with MS Word and Excel. Independent worker focused on providing excellence in customer/client services and creating effective relationships with customer to ensure payments are made in full and on time.

PROFESSIONAL EXPERIENCE

ACCOUNT TEMPS

Matrix Corp., Monroe twp, NJ

Finance Clerk

Processed A/R and A/P transactions for company

Responsible for processing of general corporate rental payments

Handled wire transfer in US Currency

K-WAY SERVICES LLC, Ewing, NJ 08618 2012–2014

Office/Accounting Clerk

Answered general client phone calls and worked with clients to set up consultations

Corresponded with clients, via phone, email and written communication, regarding current and future jobs

Corresponded with suppliers regarding deadline dates, stock inquiries, and returns

Handled a wide range of billing inquires as well as account payable and receivable for individual clients and business accounts

Kept company work calendar which including consultations, job schedules/reschedules and relayed any need for adjustments to supervisors on a daily basis

Responsible for retaining all client and business files

THE MCGRAW HILL COMPANIES, Hightstown, NJ 1994 – 2011

Senior Cash Applier/ Accounts Receivable, Payable and Collections (2003 – 2011)

Continued the same duties plus applied credit card payment to customers’ accounts

Contacted customers for payments

Wire transfers in US and foreign currency

Met deadlines for month end close

Contacted managers about journal entries

Created and updated a log of all invoices and payment by keying them into Excel resulting in more accurate reporting and applying payments to correct accounts

Took initiative to create new process for paying invoices by consolidating all customer invoices so they could be paid with one check. Worked with IT to design screens to capture and report new process. Trained colleague in new procedures; this process resulted in more accurate reporting and was well received by customers giving them a more accurate and easier way to pay invoices.

In absence of colleagues completed their work along with regular responsibilities

Received Super Star Award for continued excellence in accounts receivable

Cash Applier/ Account Payable (1994 – 2003)

Opened up cash and made daily deposits

Balanced check batches and calculated daily bank totals

Researched, processed and applied checks and payments to individual customer accounts

PROFESSIONAL DEVELOPMENT & TRAINING

Skill soft courses include:

Business Communications, How to Deal with People, Email Etiquette, Communicating with Power and Style, Time Management, Microsoft Office (Word, Excel, PowerPoint)

McGraw- Hill sponsored courses through e-learning and onsite instructors included:

REFERENCES

Furnished upon request

EDUCATION

Graduate, McCorristin High School, Hamilton, NJ – delete, add correct information

Associates of Science in Accounting

Mercer County Community College, West Windsor, NJ



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