Resume for

SCOTT ISAACSON

**** ************ ***** ******* *****: 949-***-****

Highland Village, Tx. 75077 E-mail Address: actgr4@r.postjobfree.com

EXPERTISE:

I am a dedicated senior leader and professional with successful background in Managing and leading Quality Assurance and testing organizations to a more streamlined and efficient way of operating while maintaining a high level of quality. Experience with Waterfall and Agile methodologies as well as a complete understanding of the SDLC.

Expertise in quality assurance/testing, leading to responsibilities and specialties: Building QA/Testing teams from the bottom up, establishing processes in various QA methodologies such as Agile and Waterfall. I have been responsible for the creation of QA test methodologies, process flow of software development (SDLC) and Quality Assurance lifecycles. I have Extensive experience in training and leading staff on various testing tools and applications, resource management and budgeting.

Detail oriented and task driven to provide high quality products and deliverables. I have the ability to learn quickly and add value in a rapidly changing environment.

EMPLOYMENT

HISTORY:

TGRIP – Lewisville, TX September 2015- Current

QA Manager

Leading team of architects through Quality Assurance practices.

Design the QA standards and process for the company.

Maintaining applications for customer and applications for the business.

Nationstar Mortgage – Lewisville, TX July 2013- July 2015

AVP QA Manager

Worked with Waterfall and Agile projects.

Helped deliver projects and QA efforts with On-time delivery and success.

Worked closely with IT and Change Management teams in reporting status and delivery of projects in relation to requirements level of quality and coding with ongoing and completed projects.

Helped expand use of TFS (Team Foundation Server) for use of bugs and reporting.

Used TFS for Agile user story and test cases.

Used Daptiv for time management allocation for projects, staff reporting for hours worked on projects, document repository for projects.

Worked closely with EPMO teams, PM, BA, BSA, SA, DL, VP, SVP, development and other business units in planning QA objectives, plans for projects to ensure there were not any bugs moved from testing to UAT and production.

Organized test cases for regression and automation tools to be used.

Technology Summary: Windows based platform, SDLC process, Agile methodology, Daptiv, TFS, LSAMS, Remedy. Agile, Waterfall, Automation

Think Finance – Fort Worth, TX January 2013- April 2013

Senior Quality Assurance Analyst (Contractor)

Worked in an Agile testing and development cycle.

Wrote test cases for various projects and sprints.

Worked with Target process for test cases, bug reporting and documentation.

Tested financial applications for loan processing.

Technology Summary: Windows based platform, Target process, Agile methodology

Fox Sports Media Group – Playa Vista, CA May 2012 – August 2012

Senior Quality Assurance Engineer (Contractor)

Worked in an Agile testing and development cycle.

Tested Mobile applications which included mobile devices such as iPhone, iPad and Android.

Worked with JIRA as a bug tracking tool.

Wrote test cases for various projects and sprints.

Provided test scripts for entitlements and authentication.

Utilized SugarSync for documentation.

Technology Summary: SugarSync, JIRA, Mobile devices, Agile methodology

G4S Justice Services – Irvine, CA December 2008 – April 2012

Senior Quality Assurance Engineer / QA Manager

Managed the QA team in regards to process, team hiring and placing staff on projects.

Worked with the Development team in regards to projects, bugs, enhancements and SDLC process.

Established a QA testing methodology for G4S.

Worked closely with the UAT team regarding releases of bugs, enhancements and projects.

Provided details test matrix, results and statistics to upper management.

Worked on building the QA test environment.

Worked with multiple international platforms and others from international agencies on testing procedures and application knowledge.

Developed test cases for projects, bugs and enhancements.

Helped establish guidelines for testing within an agile methodology and process.

.NET Platform with SQL server 2005 and 2008.

Used TFS (Team Foundation Server) for bug tracking as well as tasks for projects.

Tested customer facing web applications, web integration with third party web based platforms.

Worked on Mobile testing platform with Blackberry devices using company applications. The Mobile testing included use of actual devices and the use of an emulator.

Technology Summary: TFS (Microsoft Team Foundation Server, SQL server 2005 & 2008, Visual Studio.

Corvel – Irvine, CA May 2007 – July 2008

Senior Quality Assurance Analyst

Established a QA process and testing methodology for the QA team in the Irvine location.

Worked closely with development managers and staff regarding projects, scheduling, resources and tools in order to help QA and development teams deliver quality applications and projects.

Managed the Irvine QA team. This included scheduling, tasks, project assignments and testing procedures.

Mentored staff in regards to project reporting, defect tracking and testing tools such as automation and product knowledge.

Tested web and customer facing applications.

Worked closely with help desk in Portland, Oregon regarding testing process, notes, test cases, test plans and knowledge of projects.

Helped recreate a quality assurance test environment with multiple servers to balance testing.

Technology Summary: VSS, Microsoft’s Visual Source Safe, SQL server 2000 & 2005. Microsoft Server 2000 & 2003, White Box & Black Box testing, and used trak-it tool as a defect tracker.

Commerce Velocity – Irvine, CA October 2006 – April 2007

Senior Quality Assurance Analyst/ Support Desk Manager

Managed a team for the internal help desk.

Supported a variety of clients in helping with solutions and fixes for the application installs and use of Commerce Velocity products.

Worked with the offshore team on a daily basis regarding projects, applications and fixes for bugs and new releases that were scheduled.

Worked with the business and customers to provide support, help, guidance and knowledge of defects, processes and deployment of the Commerce Velocity application.

Helped plan and create in an agile development environment for processing defect fixes and release management for defects and new deployments to clients.

Worked on creating test cases and release documentation for releases to the external Commerce velocity clients. The test cases and release documents allowed the clients to set up their own external UAT environment for testing the application.

Worked with off-shore teams to deliver projects.

Worked with Quick Test pro to create test scripts to be used for testing.

Worked on a .NET platform.

Worked with Microsoft server 2000 and 2004 as a platform for the environments

Worked with Mantis defect tracing system for defects, requirements and reporting issues.

Used enterprise manager for testing and validating database structure for validation of stored procedures, table creations and data validation.

Used AP Test Manager for test case execution.

Technology Summary: VSS, Microsoft’s Visual Source Safe,, Mercury’s Quick Test Pro, MS Server 2000 & 2003, White Box & Black Box testing, Mantis defect tracker. ATP Test Manager. AP Test Manager.

AMC Mortgage Services – Orange, CA February 2004 – July 2006

Manager-Quality Assurance

E*Trade Financial/ Mortgage – Huntington Beach, CA February 2003 – October 2003

Manager Software QA Engineer

The London Bridge Group – Aliso Viejo, CA June 2002 – February 2003

QA Manager

Capital Group Companies, Brea, CA November 2001 – April 2002

QA Tester (Contractor)

Ebuilt, Irvine, CA July 2000 – October 2001

QA Engineer Lead/Tester

EDUCATION

College of Idaho, 1987 – Business Administration

New Horizon Computer Learning Center, 1997 – Certified Novell Engineer (CNE)

Oracle, 2006 – Introduction to Oracle Database 10G SQL Training

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