Muhammad Shoaib Aslam

Address: Sohar Falaj-Al-Qubail, Oman.

Mobile +968-********

E-mail. actgqv@r.postjobfree.com

Objective:

My objective is to grow professionally through accepting greater responsibilities. I will prefer to join esteemed national/multinational institution, where I shall have the opportunity to enhance my professional status, enrich my outlook and ability to surmount into challenging environment.

Education

MCS (Master of Computer Science) CGPA 3.24

Islamia University Bahawalpur, Pakistan

BSC (Math, Statistic, Economics)

Govt Post Graduate Collage Punjab Pakistan

ICS (Intermediate in Computer Science)

Govt Post Graduate Collage Punjab Pakistan

Experience

Working in Hotel In Oman as Front office Executive since July 2012 During my stay I have gain experience in this field

Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

Update reservations ensuring a flawless check in and checkout process.

Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations

Led “cleanup” of company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.

Process and confirm guest room reservations made by clients on the phone, email, letter or fax.

Handles all front office cashier’s transactions such as posting charges to guests, taking room payment and exchanging foreign currency according to the procedures. At the end of shift, balances his/her cash float.

Performed book keeping and accounting work such as bank transactions, accounts report.

Set appointments for managers and clients per request, with due consideration to their schedules.

Personality Skills

Stress and Time Management

Work as a team player.

Friendly relationship with all staff members

Personal Profile

Marital Status : Unmarried

Age : 29 Years

Religion : Islam

Passport No : FC1803191

Omani driving licence : 93242624

Nationality : Pakistani

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge.

(Muhammed shoaib)

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