Caitlyn Quinby

Tacoma, Washington ***** 360-***-**** actgpb@r.postjobfree.com

Objective

Detail-oriented dedicated individual with exceptional problem-solving, technical and analytical skills searching for a Tier 2 IMS/VoLTE Support Engineer position with the NextGen Globle Resources.

Skills

Network Infrastructure

Windows Services

Network Forensics

TCP/IP

Firewalls

Analytical Skills

Communications

Remote Troubleshooting

Team Leadership

Problem Solving

Network Administration

Network Security

Information Security

Help Desk Support

Cisco Technologies

Computer Network Operations

Server Administration

Load Balancing

Cisco Call Manager

Work Experience

US Army

Network Engineer Apr 2011 - Apr 2016

Plan, develop, coordinate, direct, and supervise the installation, operation and management of telecommunications and information management networks.

Write Control Communications policy.

Provide technical advice and assistance to managers and staff.

Uses computers to control and monitor network status in an operational environment.

Develop signal operations plans in support of organizations and higher levels for joint and combined activities.

Analyze, test, troubleshoot and evaluate network systems.

QCI Marine Inc. Pascagoula, MS

Project Analyst and Quality Assurance Nov 2010 - Apr 2011

Work with Construction Project Managers to coordinate, monitor, execute and document all major living quarter systems and products test.

Maintain records of materials, equipment and supplies ordered for construction of offshore living quarters.

Sears Biloxi, MS

Merchandise and Pricing Associate Feb 2010 - Jul 2010

Set up sales floor with new products and prices.

Maintain merchandise standards and support customers on sales floor.

Use hand-held computer system to keep prices on sales floor up to date.

Wendy's Ocean Springs, MS

Line Cook and Cashier Jul 2009 - Apr 2010

Use point-of-service (POS) computer system for automated order taking. Handled currency and credit transactions.

Operated high-volume cooking and assembly equipment.

Greeted, communicated and problem solved with customers in a high-volume, high-base environment.

Singing River Hospital System Pascagoula, MS

Distribution Specialist Apr 2009 - Jul 2010

Complete all paperwork relative to distribution of supplies.

Stock items in the assigned areas and rotate stock so newly received goods are issued last.

Perform checks, counts, and restock assigned par levels.

Maintain current and correct inventory for the hospital central storeroom.

Update inventory and order stock through hospital supply computer system.

Education & Training

Florida Institute of Technology

Obtained 41 credit hours towards Information Technology Degree

Ocean Springs High School

High School Diploma

Aug 2003 to May 2007

Certificates & Credentials

Top Secret Clearance

Jun 2013 to Jun 2018

Awards/Special Achievements

Recipient of (2) Army Achievement Metals for outstanding troubleshooting skills and network support.

Recipient of a Certificate of Achievement for outstanding network support.

Volunteer

Humane Society

JBLM Bettie Brigade

Contact this candidate