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321-***-****

Ricardo Ayala

Melbourne, FL - 321-***-**** - actgo4@r.postjobfree.com OBJECTIVE: Seeking a position within an organization utilizing my skills and expertise within the Information Technology and Communications field, while contributing to the success of the company and its vision.

EXPERIENCE: HARRIS CORP – Melbourne, FL February 2011 – January 2016 Harris Caprock Communications (HCC)

Network Engineer 3

• Configure, install, and troubleshoot networking equipment including Cisco routing and switching, Riverbed, and ASA firewalls in an enterprise environment.

• Monitor and evaluate operational network to optimize performance. Perform day- today support of deployed systems in a tier 3 engineering role for an operational NOC

• Maintain, operate, and document network infrastructures in support of Autonomous Systems land-based and VSAT networks.

• Maintain routing and firewall rule sets for multiple devices.

• Work with engineering, deployment and NOC personnel to ensure compliance with accreditation requirements and best practices for all network deployments and operational support.

• Support Internet and data applications in operations while providing network connectivity.

• Support customer furnished sensor equipment in operations while providing network connectivity.

• On-Call Engineer: duties include contacting all appropriate parties when a system outage occurs, as well as identifying a cause for the outage, documenting and designating recovery options and restoring the system to operation. HARRIS CORP – Melbourne, FL December 2008 – February 2011 HARRIS FAA Telecommunications Infrastructure (FTI) Network Control Specialist 3

• Provide technical support of IP services for the FAA private network. Support required physical layer, data link, network layer knowledge and troubleshooting. Equipment included a comprehensive Cisco architecture of routing, switching, and security devices.

• Monitor for, analyze, troubleshoot network problems within an operations center utilizing network management and monitoring tools.

• Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the network.

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321-***-****

• Employ test methods to analyze channeled/un-channeled T1, T3, and utilizing DACs equipment.

• Utilize test methods to analyze/troubleshoot Ethernet, IP, Frame Relay, ATM, WAN, LAN.

• Work with Local Exchange Carriers, ILECs, IXCs to resolve WAN problems.

• Work with onsite technicians remotely to resolve local issues.

• Expertise in remote maintenance and repair of the following network equipment is preferred: Cisco, Sycamore, and APC.

• Resolve problems using internal and external groups, as needed, to correct trouble on the network including customer interaction.

OHIO SHARED INFO. SERV. - Cincinnati, OH July 2004 – Dec 2008 Network Engineer

• Work as design engineer for network routing and switching infrastructure, providing configuration and documentation of all network communications.

• Design, install, and configure new or revised hardware configurations, including Local and Wide Area Networks communication components.

• Act a primary internal resource for staff in regards to networking systems failures, maintenance and software implementations, including on-site assistance.

• Designed, Installed, and troubleshoot voice and data networks for multiple clients. TEL DATA COMMUNICATIONS - Cincinnati, OH January 2002 – July 2004 Integrated Solutions Network Engineer

• Member of project management team responsible for implementation and client- support network infrastructures including automotive, health, and real estate businesses.

• Responsible in the design, development, and installation of networking and data solutions.

• Designed and implemented network security solutions using Cisco Secure Pix, Watchguard Firebox systems, and 3Com security products to meet client expectations.

• Configured and maintained networks based on Cisco, 3COM, and Adtran equipment.

Configured and deployed Cisco 3.x & 4.x VPN Clients and Profiles to over 100 remote users actgo4@r.postjobfree.com

321-***-****

EDUCATION

CERTIFICATIONS

SKILLS &

QUALIFICATIONS

ASPIRA/CISCO NETWORK ACADEMY - PR December 2000 – January 2002 Network Academy Supervisor/ Network Instructor

• Successfully completed all requirements needed to become a Cisco Certified Academy Instructor of the Cisco Networking Academy CCNA curriculum.

• Responsible for training and mentoring all Cisco Academy faculty as a local and regional academy Instructor.

• Developed curriculum and designed online labs for CCNA classes.

• Installed, maintained, and troubleshoot computer applications in laboratories. Coastal Carolina University - Conway, SC

BS - Interdisciplinary Studies

Concentration: Information Systems

Fully Bilingual (English and Spanish), energetic, team-oriented, and flexible. Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional – (CCNP) - Routing Cisco Certified Academy Instructor - CCAI

Network Operating Systems: Windows based server, workstations, DHCP configurations DNS, HTTP, and HTTPS.

LAN and WAN design and configuration, TCP/IP configuration, Network Address Translation, and setup. VPN configuration and implementation Network equipment:

- Experience with Cisco Routers, Switches, ASA Firewalls - Over 10 plus years

- Experience with Cisco IOS and CatOS switch.

- Experience with Riverbed Steelhead 1050-7050 platforms, Riverbed Cascade

- Experience with Juniper Network Equipment

- VoIP experience - Cisco Unified Communicaions, Call Manager, 7941G Unified IP Phones.

- Experience with Neoware Thin Client configuration and installation to Citrix environment

- Experience with Adtran Netvanta, Atlas, and Total Access router configuration and installation

- Experience with 3COM Superstack firewalls, modular workgroup switches. - HP Procurve 2524 switches and hubs

- Wireless – Cisco Aironet 1200 and 1231G Access Points configuration and implementation

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Routing Protocols: (RIP v1 and RIPv2, IGRP, EIGRP, OSPF, BGP, MPLS) Cabling: TIA/EIA 568-A and 568 –B

IP addressing conversion Frame Relay

Subnetting, DSL

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321-***-****

VLAN T1 -T3

Access Control List

Spanning Tree Protocol

Network Management Software:

Solarwinds Orion

Microsoft Visio

CiscoWorks Management tool

PRTG Network Monitoring

3Com Network Supervisor

HP Procurve Manager

Fluke Network Inspector

Neotrace Citrix

PC Anywhere, VNC, RDP

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321-***-****

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