Human Resources Professional who promotes a team-oriented and open-door environment that is conducive to

Staff success. Offering 4.5 years of experience and knowledge in training, orientation record, maintenance, compliance

HRIS applications proficient (Menard Inc. Software)

Contributed and created with management team, rewards/promotions that was a positive force behind store employees’

Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.

Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.

HOPE JACOBS

47723 Fernwood St. Apartment 15207 Wixom MI

Cell: 989-***-****

actgmj@r.postjobfree.com

SUMMARY

of state/federal regulation/requirements.

HIGHLIGHTS

Interviewing expertise Employment law knowledge

Off-boarding Employee relations

Staff and recruiting professional Employee coaching and training

Performance management strategies

Payroll expertise Dispute Resolution

ACCOMPLISHMENTS

morale.

EXPERIENCE

MENARD INC

Wixom, MI

Human Resources Coordinator

Selected and interviews candidates for all available positions.

Oversaw FMLA and workers' compensation claims and benefits documents.

Completed payroll processing from start to finish for more than 190 employees.

Assisted customer service with inbound and outbound calls regarding all HR inquiries.

Managed personnel files according to policy and federal and state law and regulations.

Answered employee questions during the entrance and exit interview processes.

Assessed employee performance and issued disciplinary notices.

ABC WAREHOUSE

Saginaw, MI

Assistant Manager, Small Appliances

Department management and technical knowledge.

On the job training and hands on knowledge with sales.

Managed 6 employees for ABC Warehouse.

Customer service and inventory control.

Ensured that all customers were serviced and happy.

Audited stock inventory before and after weekly sales.

Cleaned, organized and preparing stock for sale.

Communicated between management, staff and customers.

ABC WAREHOUSE

Bay City, MI

Secretary

Department management and technical knowledge.

Managed 6 employees for ABC Warehouse.

Monitored customer service satisfaction follow ups.

Ensured that all customers were serviced and happy.

Audited all inventory levels of stock.

Cleaned, organized and prepared stock for sales.

Communicated between management, staff and customers.

04/2011 to 12/2015

06/2009 to 04/2011

11/2002 to 03/2008

EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION: HUMAN RESOURCES

Davenport University, Saginaw, MI, US

Davenport University - Saginaw, MI Bachelor of Business Administration Major - Human Resources April, 2010

ASSOCIATE OF SCIENCE: PARALEGAL STUDIES

Davenport University, Saginaw, MI, US

Davenport University - Saginaw, MI Associate of Science in Paralegal Studies May, 2006

SKILLS

Training, Customer Service, Sales, Inventory-Inventory Control, Receptionist, Retail Sales, Secretary, Human

Resources, Benefits, Compensation, Human Resources Support, Payroll, Sorting, Correspondence, Excel, Excellent

Written Skills, Marketing, Outlook, Power Point, Presentation Skills, Problem Solving, Retail, FMLA Proficient

Contact this candidate