Dear Hiring Manager,

I am actively seeking a receptionist/administrative position whereby I may utilize my professional administrative skills, positively increasing the internal and external communication experience of staff members and clients. I am eager to exercise my acquired assets in a new, exciting, and rejuvenating work environment. My excelled communication abilities, systematic proficiencies, dependability, and expertise of effectively supporting others will greatly assist in my development as an Administrative Assistant/Receptionist with your noteworthy company.

Throughout various work experiences, I have enhanced executive capabilities of multi-tasking, operating in a fast-paced environment, supporting several team members at once, preparing correspondence while simultaneously maintaining high-integrity and sensitivity to corporate sensitive documents. I would like to sufficiently contribute to professional, pleasant experiences of your clients.

I have enclosed my resume, and I look forward to the opportunity of further discussing an interview regarding a position with you. I can be reached at 773-***-**** or actgm6@r.postjobfree.com.

Thank you for your time and consideration.

Best Regards,

Pamela Spivey

/enclosure

PAMELA SPIVEY

7730 Northfield Lane Tinley Park, IL 60487 773-***-****

actgm6@r.postjobfree.com

PROFESSIONAL, CLEAR-SPEAKING RECEPTIONIST

Kind greeter answers phones clearly, courteously, and cordially. Proven interpersonal, communications, and multi-tasking skills. Adaptable team player exercises high integrity using discretion in dealing with extremely sensitive and confidential company information. Strong decision-making and problem solving capabilities with the ability to develop and implement effective action plans seeks a receptionist position.

PROFESSIONAL HIGHLIGHTS

COMMUNICATION CAPABILITES

Maintain contact with various people and personalities to build rapport, establish, and preserve relationships.

Troubleshoot and resolve communication problems in accordance with specifications within timely manner.

Utilize written and verbal skills to research, plan, and coordinate successful scheduling collaborations.

Possess technical proficiency in operating multiline phone systems, copiers, printers, scanners, fax machines, computers, and software including Windows XP, Vista, and MS Office.

Exercise active listening skills concerning personal situations, providing opinionated feedback and solutions.

ADMINISTRATIVE PROFICIENCIES

Strategically formatted documents including letters, memorandums, calendars, and phone directory.

Interface, negotiate, and secure cooperation with all levels in the organization, including the administrators.

Review and screen incoming memos, submissions, and reports determining significance.

Professionally, and kindly greeted visitors, directing them in the appropriate direction.

Answered telephones, handled daily incoming/outgoing mail, typed all correspondence (letters, presentations, Monthly Calendar, and revised organizational chart.

ORGANIZATIONAL SKILLS

Create Excel spreadsheets formulating easy-to-follow databases for easy retrieval of co-workers and managers.

File and retrieve corporate documents in addition to preparing responses to correspondence for routine inquiries.

Open, sort, and distribute correspondence, including faxes and email, properly handling confidential documents.

Systematize invoices, memos, letters, and other documents, using word processing, spreadsheets, and databases.

RELEVANT EXPERIENCE

RECEPTIONIST/RESEARCHER, 1st Consultant Recruiters, Chicago, IL 2011 – 2015

Provided excellent front desk, face-to-face customer focused and efficient service to internal and external clients.

Consistently troubleshot and resolved communication problems in accordance with company expectations.

Scheduled appointments, sending follow up emails, making certain no overlaps occur during tight schedules.

File resumes and updated database.

ADMINISTRATIVE ASSISTANT, Pamela’s Place Hair Salon, Chicago, IL 1982 – 2010

Administratively screened telephone calls, addressed visitors, answered questions, and furnished information.

Paid close attention to detail, encouraging clients to review hairstyles in its entirety confirming accuracy.

Managed facility environment, successfully maintained budget, and offered innovative cost-saving methods.

Assisted over 40 stylists with inventory, effective training, business operations, and administrative support.

EDUCATION

Licensed Cosmetologists High School DiplomaPivot Point Cosmetology School, Evanston, IN Continental Academy, Chicago, IL

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