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Manager Sales

Location:
Canton, GA
Posted:
February 09, 2016

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Resume:

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JAMES F. KENNEDY

*** ***** **** **. ******, GA 30115 908-***-**** actglc@r.postjobfree.com

DISTRICT MANAGER

EXECUTIVE PROFILE

Accomplished, results focused restaurant management professional in QSR, Fast Casual, and Full Service concepts offering a solid, consistent track record of success driving increased sales, year-over-year revenue growth, and valuable partner relationships in highly competitive markets. Noted for action orientation, strategic vision, and superb problem solving skills; aggressively tackles tough issues head on. Accomplished in streamlining processes and building/turning around businesses. Understands quickly all aspects of an operation from the ground up through the eyes of the customers and employees. A problem solver with a customer centric approach that produces breakthrough results in revenue growth and cost reductions. Proven mentor and coach with a great track record of recruiting, training, developing, and managing highly effective teams. Extensive knowledge and proven results in cost of goods control, labor management, and new store development.

CAREER HISTORY

Director of Operations

Bojangles’ Restaurants

RV Restaurant Management, LLC Sandy Springs, GA June 2014 – Present Director of Operations & Consultant for Bojangles Restaurant franchisee group developing new restaurants in North Georgia. Locate new sites in assigned trade areas and guided the locations through the corporate & governmental approval process. Write business plans and budgets for all stores. Oversee construction and new store opening process. Hire & train management and crew team members. Oversee restaurant operations and bookkeeping functions.

Business Consultant

Kennedy Consulting Group Canton, GA February 2011 – June 2014 Provided management & operations consulting services for various businesses in the Atlanta market. Provided operations and profitability support for multi-unit bakery and development support for an international franchisee.

• Improved Cost of Goods by $250K for a regional bakery group. Developed and implemented improvement plan reducing cost immediately.

• Prepared a $10M acquisition plan for multiple restaurants in Atlanta market for local franchisee.

• Completed Operations Assessment of regional bakery business that resulted in a company wide reorganization

• Developed online/handheld report software for QSR/C-Store business. The Wendy’s Company was primary client.

Franchise Service Manager

Rita’s Franchise Company Trevose, PA March 2012 – April 2013 Managed 30 franchise operations in five southern states. Opened new outlets and completed rollout of new products.

Director of Operations

Dunkin Donuts/Baskin Robbins/Togo’s/Arby’s

Alliance Management QSR Avenel, NJ November 1999 – February 2011 Opened and operated 31 Dunkin’ Donuts franchised stores and 1 Arby’s unit. Oversaw store operations, facilities maintenance, finances, personnel, sales and marketing, vendor relations, and central baking kitchen. 2

§ Increased sales by 20% for Dunkin’ Donut network by improvements in operational standards resulting in an outstanding guest experience.

§ Maintained Network EBITDA near 20% over 10-year period. Improved unit profitability through the development of cost of goods & wage controls.

§ Increased Network sales from $6.2M to $25M by adding 24 stores over a 5-year period. Developed sites & obtained approvals, managed construction build-outs & budgets, hired & trained management & staff, and oversaw grand opening marketing for all new stores.

§ Prepared & managed $28M budget. Produced and reviewed with management monthly profit & loss statements.

§ Responsible for the hiring and training of 450 managers and employees. Hired and trained District Managers, Kitchen Manager, Office Managers, and store management teams.

§ Over 11-year period, 60% of all company management was developed from within the organization. Ongoing mentoring and training program, which recognize great internal candidates.

§ Awarded Operator of the Year by Dunkin’ Brands for outstanding store operations. Maintained operational standards at an A rating for 10 years.

Manager of Food Services

Six Flags - Great Adventure Jackson, NJ

Managed multiple restaurant stands and locations. Developed menus and pricing strategy. Oversaw construction of new stands. Managed HR functions for department. Oversaw central distribution and employee dining Director of Operations

Roy Rogers/IHOP/Popeye’s

Quality Restaurant Associates, Inc. North Plainfield, NJ Operated two Roy Roger’s Restaurant in Central New Jersey. These were later converted to IHOP and Popeye’s Chicken & Biscuits with annualized sales of $5M.

Director of Restaurant Operations

Roy Rogers/Ponderosa Steak House/Ground Round

Raritan Valley Food Services, Inc. Flemington, NJ

Directed restaurant operations for ten (10) Roy Roger’s, three (3) Ponderosa Steakhouses and one (1) Ground Round Restaurant with total annual sales exceeding $16M. Franchise Consultant/District Manager

Marriott Corporation - Roy Roger’s Division Paramus, NJ Responsible for 25-30 franchised units located in Northeast market. EDUCATION

Niagara University, Natural Sciences, U.S. Army ROTC Scholarship Seton Hall University, Natural Sciences, U.S. Army ROTC Scholarship PROFESSIONAL

Public Service

§ Edison Township, NJ – Councilmember – Vice President

§ Edison Township, NJ - School Board of Estimate - Member

§ Edison Township, NJ – Budget & Finance Committee - Chairman

§ Edison Township, NJ – Public Safety Committee – Vice Chairman



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