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Customer Service Project Manager

Location:
Houston, TX
Posted:
February 09, 2016

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Resume:

Susan E. Sullivan

**** *** *** **** #****

Houston, TX 77081

832-***-****

Email: actgkv@r.postjobfree.com

EXPERIENCE

Cohort Petroleum Management

Jan 2015- Nov 2015

Financial Analyst

Provide guidance to CEO/Owner on all financial data provided to investors.

Worked closely with owner and project manager to process all financial data in timely manner

Prepared cash flow statements for all current projects

Built and managed 2015 budget and forecast for Cohort

Composed monthly forecast reports to track spending on all projects

Prepared financials for possible investors for all new and upcoming Salt Water Disposal projects

Submitted web story and blog ideas weekly for company website

KRIV/Fox 26, Houston, TX

May 2008 – Jan 2015

Financial Analyst - Newsroom

Assess economic performance and finances for newsroom department of the station.

Prepared weekly/monthly/annual financial reports

Tracked/reduced spending thru Purchase Orders and processed weekly A/P runs

Prepared annual budget process for News and Engineering Depts

Tracked/Reduced Overtime expenses for Newsroom thru bimonthly payroll processing

Monitored and controlled spending for all Capital Expenditure projects

Prepare monthly forecast with current and up to date general ledger balances

Bank reconciliation for all station accounts

Coordinate travel for newsroom personnel & track expenses for breaking news

News Corporation, New York, NY

January 2007- March 2008

Assistant to Senior Vice President of Finance and Treasurer

Provide support to Treasurer in all daily cash and banking activities for worldwide entities.

Organized & prepared payment of Board Director quarterly compensation

Opened/closed and maintained all corporate bank accounts and corresponded on updating issues

Reconciled and monitored all corporate accounts

Processed bank, legal, insurance, and rating agency invoices

Handled all quarterly and annual compliance documentation and certificates with debt trustees and lender banks

Prepared weekly Foreign Exchange report for all News Corp worldwide subsidiaries

Updated/maintained corporate invoice logs and prepared Accounts Payable weekly run

Monitored and processed legal invoices and certifications pertaining to loan activities and stock buybacks

Prepared monthly report on average interest rates for Treasurer

Culled information daily on divisional cash activity

Prepared Monthly Stock Options Report for Accounting Department

Gap Inc., New York, NY

February 2004 – December 2006

Auditor and Assistant Merchant

Provided a variety of customer service and merchandising tasks. Responsible for providing numerous weekly marketing reports on ways to capitalize sales based on consumer buying trends to align with company goals.

Completed mid-day cash audits, printed and logged all store sales reports, prepared nightly deposits, audited store petty cash fund and registers daily

Extensive work with visual standards in multiple store openings and merchandising of specialty items

Responsible for correct and effective marketing and placement of product for all departments to ensure highest possible sales, supervised and completed all visuals and weekly marketing updates

Klein Independent School District, Spring, TX

July 2002- December 2003

Insurance and Safety Specialist

Monitored all Texas Workers’ Compensation Commission (TWCC) claims for district. Responsible for keeping adequate records and files of all injuries, unsafe work conditions and safety issues. Provided insurance cost analysis of indemnity claims.

Monitored all injured workers’ files from inception to release date

Authorized specialized treatment and payment for all medical and indemnity claims

Prepared monthly analysis report on injuries and costs incurred by injured workers

Worked closely with third party administrator and TWCC licensed adjustors to monitor claims

Kept state specific records in accordance with HIPPA and TWCC injury codes

Randall’s Food Markets, Houston, TX

April 2001- June 2002

Claims Examiner/Dallas Division

Responsible for handling all work related injury claims for Tom Thumb (Dallas Division) from receipt of first report until claim was closed

Computed and input weekly payroll for injured and out of work employees

Audited and paid all medical/indemnity bills for work related injury claims

Kept relations with employees and nurse case manager for specialized doctors

Maintained update and accurate records of injury and files for OSHA codes and doctors notes for claims

EDUCATION:

Baylor University, Waco, TX 1996-2000

Bachelor of Business Administration

Major: Risk Management & Insurance

SKILLS:

Proficient in all Microsoft applications, experience with Finance Plus/Pentamation System, SunGard, Quantum Treasury and Financial Systems, JDE and Crystal Reporting Systems



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