Patrice Ayers

**** ********* ***

Atlanta, GA ***50

678-***-****

actgko@r.postjobfree.com

Summary

A highly organized and detail-oriented Executive Administrative Assistant with 9 years of experience performing diversified, confidential, secretarial, and administrative duties in support of executive's. Responsibilities require advanced level of MS Office (Excel, PowerPoint, and Word), internet research skills, project management skills, investigative liaison, onboarding assistance, transcription in Dragon and Eclipse, Concur

Experience

Harleysville/Nationwide Insurance May 2006 to June 2015

Executive Assistant

Reviewed and prioritized mail. Compiled mail for executive's review and maintains follow-up system on action mail by phone or memo.

Prepared letters, memos, and reports, often of confidential nature.

Answered phones, take messages, and greet visitors.

Maintained executive's calendars. Schedule meetings and conference rooms, prepares and sequences agendas, made lunch and dinner arrangements, and secured audio equipment.

Coordinated travel arrangements that include flight and hotel reservations, transportation, meeting schedules and itinerary preparation for extended travel.

Processed check requests, expense reports, and other routine requisitions, order supplies.

Assembled materials and prepares exhibits for reports, presentations, special projects, and other office related activities.

Maintained and update office records, directories and manuals, vacation and meeting schedules, and employee listings.

Assisted HR Department with new hires, IT set-up and training. (onboarding)

Agency Management: Maintained agency listings, contracts, licensing and contacts.

Managed Regional Fleet vehicles.

Used Concur and Egencia systems for expenses and travel.

Volunteered for United Way

West Asset Management Dec. 2003-May 2006

Facilities Manager

Managed the activities involved in providing quality reception, copier, events, distribution, and mailroom services ensuring they exceed the needs of individual clients and internal departments.

Oversaw administration of all vending activities

Developed relationships with vendors and negotiating commission

Reviewed effectiveness of current operations to identify improvements to the process and preparing recommendations to management.

Provided administrative support for executive management and other department staff, ensuring adherence to policies and procedures and established deadlines.

Performed word processing, phone coverage, file maintenance

Ordered meeting materials, office supplies, and set up training seminars.

Made daily bank deposits.

Coordinated luncheons and banquets.

Skills

Administrative Assistant, Administrative Support, Asset Management, Assets Recovery, Contract Management, Customer Service, Human Resources, Presentation Skills, Receptionist, Scheduling, Supervisory Skills, Travel Arrangements, Expense Reports, Microsoft Office, Faxing, Internet, Copying, Answering Phones, Event Planning, Transcription, Concur

Education

West Side High School Graduated 1984

Brown College of Court Reporting Completed 2014

References available upon requests