Professional Summary:

Facilitated Global audits for 9 systems for 15 I.T. Controls.

Managed the Audit and Compliance Team of 5 employees and 6 Factory employees “globally”. Allocating resources to activities for complete coverage.

Expert level of knowledge of SAP Security and Applications developments.

Advanced understanding of Authorization concepts for R/3, BW, APO, CRM, SRM, XI, MDM, and Solution Manger. Completed many successful upgrades in multiple applications.

Strong understanding of SAP Workflow development.

Excellent problem diagnosis, analytical, solving, and communication skills. Excellent time management skills.

Extensively used Microsoft Excel to support Internal Audit data pulls and reporting.

Quick leaner of new applications / processes to better understand business processes.

Outstanding interpersonal skills; comfortable working with large spans of people from executive management to business analysts.

Great ability to adapt and be flexible while responding to deadlines on assignments and workflow fluctuations.

Technical Skills:

SAP Tools: R/3, ECC, BW, BPC, CRM, XI, SRM, MDM, and Solution Manager

Databases: Oracle, Access

Programming Languages: C++, ABAP, Cobol

General: Word, Excel, Power Point

Professional Experience:

Johnson Controls, Inc., Holland, MI June 2010 – Nov 2015

SAP Audit and Compliance Lead / Manager Responsibilities:

Exceptional knowledge of audit procedures, including planning, techniques, test and sampling methods involved in conducting audits.

Develop current year audit plan based on risk assessments and Audit team calendars.

Manager for Audit and Compliance team for global team. Team located in Germany, Holland, Michigan, and Milwaukee, Wisconsin.

Provide management with recommendations and process improvements to the potential risks identified during the audit.

Ensured compliance with Sarbanes-Oxley for all assigned SAP Projects / SAP Systems.

Experienced in Sarbanes-Oxley documentation and execution and remediation of controls deficiencies.

Worked with Internal and External auditors for SAP controls reviews and testing.

Review systems applications to ensure user access is properly segregated and restricted to job performance.

Experience with Approva Bizrights and SAP Virsa applications to ensure Segregation of Duty rules are adhered to.

Coordinator for SAP License audits for all JCI and contractual obligations.

Ensure the accuracy and clarity of audit reports to management team.

Lead for GRC 10.0 environment creation. Held design meetings with multiple business units. Captured requirements and determined Automotive standards for implementing GRC system. Configured solution for Access Review in GRC system.

Created Sharepoint site for Audit and Compliance team for management reporting. Site included approved narratives, process documents, audit timings, audit findings, and links to other documentation.

Pulled key data for internal and external audits and submitted for review. Activities include defining tables holding proper data, defining fields required, writing queries to provide data, and executing queries.

Defined Process documents during transition for key reports required for audit data. Provided training sessions for entire team to properly transition process.

Coordinated the creation of a Sharepoint database to use in tracking and communicating audit issues/findings between the Security team and the Audit / Compliance team. This including facilitating meetings to discuss requirements of each team for data needed for tracking, creating database, and training team on usage.

Manage team responsible for compliance activities of Disaster Recover Plans and Processes.

Support Disaster Recovery Rehearsal for 38 SAP Systems. Activities included validation of compliance of all plans, meaning approvals (signatures) from business owners, technical owners, and Disaster Recovery Manager. These could only be gained after updating all plans and proper review of plans with Global Infrastructure, Business Owners, Technical Owners, and Disaster Recovery teams.

Created Sharepoint site for Management and Leadership to include timings of rehearsals, documentation, and rehearsal results.

SAP Security Lead Responsibilities:

Participated in requirements gathering, assessment, design, and configuration and testing activities for SAP Projects.

Translated concepts and / or requirements into actionable activities or items.

Worked with the technical teams to design technical security including tables, reports, programs, objects and interfaces for the production environment.

Worked with the process / project team members to test and refine security in roles / profiles.

Coordinated with project teams to design appropriate role-based security for the production environment including role definition and job / position mapping.

Participated in large upgrades globally.

Ensured cost effective design and implementation of SAP Security in support of business objectives and requirements.

Provided supporting documentation and knowledge transfer to security team and business owners.

Knowledge and understanding of ABAP code proper program security.

Completed resource allocations for SAP Security team members globally with global projects. Responsible for Global Resource Security Management.

Assisted in Organization transitions between Project Security Team and support team.

Actively participated in the development of company and departmental policies and guidelines for SAP Security.

Participated in establishing and maintaining / communicating the security procedures for SAP Systems.

Researched new solutions to meet current and future business requirements where security was in question.

Designed and documented security administration procedures for offshore help desk. This included training sessions to properly transition new process.

Actively participated in SAP Change review board meetings.

Supported end-user’s security requirements on a daily basis.

Whirlpool Corporation, Benton Harbor, MI May 1997 – June 2010

SAP Security Lead Responsibilities:

Participated in requirements gathering, assessment, design, and configuration and testing activities for SAP Projects.

Translated concepts and / or requirements into actionable activities or items.

Worked with the technical teams to design technical security including tables, reports, programs, objects and interfaces for the production environment.

Worked with the process / project team members to test and refine security in roles / profiles.

Coordinated with project teams to design appropriate role-based security for the production environment including role definition and job / position mapping.

Participated in large upgrades globally.

Ensured cost effective design and implementation of SAP Security in support of business objectives and requirements.

Provided supporting documentation and knowledge transfer to security team and business owners.

Knowledge and understanding of ABAP code proper program security.

Completed resource allocations for SAP Security team members globally with global projects. Responsible for Global Resource Security Management.

Assisted in Organization transitions between User Management Security Team and Role Management Security Team.

Actively participated in the development of company and departmental policies and guidelines for SAP Security.

Participated in establishing and maintaining / communicating the security procedures for SAP Systems.

Researched new solutions to meet current and future business requirements where security was in question.

Designed and documented security administration procedures for offshore help desk.

Actively participated in SAP Change review board meetings.

Participated in requirements gathering, assessment, design, and configuration / testing activities for Aveksa Role Management Repository and Identity and Access Management Projects.

Participated in the implementation of Role Management concept and design for North American users.

Completed project presentations and presented to senior leadership.

Completed budget roll-up and reporting for Identity Access Management Project.

Facilitate weekly project meetings and distribute weekly meeting minutes.

Ensured cost-effective design and implementation of Aveska role repository in support of objectives and requirements.

Provided supporting documentation for project and completed end user training to Business Owners.

Trilogy / SAP Pricing Analyst Responsibilities:

Configured SAP pricing waterfall for Whirlpool Pricing (Condition tables, Access Sequence, Condition types, Pricing Procedure determination and Maintaining Condition records).

Assisted in development of Whirlpools custom “MeetComp” tool.

Experience with ABAP debugging, user exits, BADI’s, ABAP Queries, Workflow Scenarios,ALE, IDOC and EDI. Experience on Data Migration by using LSMW and BDC.

Experience in writing functional specifications, testing scenarios, creating training material, conducting end user training. Experience in unit testing, integration testing and regression testing.

Effective team player with excellent work/time management skills and cross functional awareness. Demonstrated strength in handling functional and technical issues and strong communication and writing skills.

Workstation Support Responsibilities:

Configure and support over 300 desktop / laptop computers for all SAP implementation team. This includes system setup, network setup, email client configuration, and install and configuration of user rights for enterprise applications.

Well developed skills in analyzing and resolving technical errors in an effective manner within reasonable timeframe.

Ability to concentrate on different tasks simultaneously.

Passionate for learning and sharing knowledge and skills

Dedicated to provide satisfactory customer service.

Modify hardware and system configuration to ensure compatibility for third party applications.

Education:

September 1985 - May 1994 Lake Michigan College Benton Harbor, MI

Computer Information Systems, Associate Degree

Davenport University Currently Attending for Bachelor’s Degree Holland, MI

Attended SAP GRC 10.0 / SAP Financial 2014 - April 2014

ISO 9001 Procedures, Philip Crosby Quality Education System, DELL Certifications

Making Projects Work

Fast Start in Project Management

Project Management for Team Members

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