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Customer Service Sales

Location:
Sedgwick, KS, 67135
Salary:
80000
Posted:
February 10, 2016

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Resume:

BUSINESS DEVELOPMENT AND MARKETING PROFESSIONAL

Strong Closer, Persuasive, Dedicated, Resolute

PROFILE SUMMARY

High producing Business Development Professional with extensive experience and a consistent track record of success in driving revenue growth and profitability in product and service industries. Expert at prospecting, strategic selling, new business development and territory management. Uncompromised commitment to customer service excellence resulting in customer loyalty and retention while faithfully dedicating myself to the company.

PROFESSIONAL EXPERIENCE

3M Wichita, KS

Account Executive – Midwestern Territory Mar 2007 to Dec 2015

Successfully served our clients throughout a 5-state, $2 million territory (Kansas, Missouri, Nebraska, Oklahoma and Iowa) to market and sell special industrial abrasive products to machine shops, the oil industry, manufacturers, distributors and the aircraft industry including The Boeing Company, Cessna, Hawker Beechcraft and Spirit AeroSystems. Lead all facets of sales, marketing, business development, product support, relationship management, customer retention, new product launch, price contracts and budget management.

Key Accomplishments

Increased overall sales in Kansas and Missouri territories by 27%

Increased new business in Midwest 70%, Carthage, Missouri 106% and Missouri 55.2%

Grew Non-Woven product sales 140%

Successfully launched new Zirconia Flap Discs to market by increasing sales 131%

Reversed negative sales trend for Fortune 500 customer from -.3% to +27.8% within 1 year

Reenergized Oklahoma market with 15% growth

Action Equipment Company Moundridge, KS

Business Development Professional 2006 to 2007

Sold Chaparral all aluminum semi-trailers and highway tractors through networking, cold call telephone sales as well as word-of-mouth referrals.

PROFESSIONAL EXPERIENCE (CONTINUED)

Key Accomplishments

Collaborated effectively with owner/operators, company presidents and upper level managers to promote sales and strategic sales solutions

Coordinated effectively with service and shop manager to expedite trailer repairs to limit downtime and promote excellent customer service and satisfaction

Successfully launched product into new markets resulting in a 50% sales increase overall

Produced record-breaking sales within the first months of employment through strategic sales and marketing as well as strong relationship building skills

Salina Planing Mill Salina, KS

Business Development Professional 1990 to 2006

Traveled throughout the U.S. to promote and sell custom architectural woodwork products to customers such as Hutton Construction, Dondlinger Construction, Martin K. Eby Construction, GE Johnson Construction and Hensel Phelps Construction. Estimated and sold turnkey interior woodwork packages for facilities such as Hospitals, High End Hotels and Office Buildings. Assembled and submitted job estimates, vendor price negotiations, product design and production, sales and marketing, customer contracts and most importantly, provided high caliber customer service.

Key Accomplishments

Substantially increased annual sales revenue from $2 million to $5.5 million during my tenure

Successfully introduced factory finishing and installation processes into the Kansas City market

Worked directly with owners and end users to assist in the design process of cabinetry, moldings, counter tops and fixtures

Developed loyal relationships with general contractors, architects, designers and company owners

Served as Chapter President of the Architectural Woodwork Institute

EDUCATION

Kansas State University Manhattan, KS Bachelor of Science in Agronomy



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