Connie Maschan
Business Intelligence Analyst
actg8n@r.postjobfree.com
https://www.linkedin.com/in/conniemaschan
Summary
Senior level Business Intelligence Analyst with extensive experience with SAP Business Objects Web Intelligence, Universe Designer, advanced Excel data analysis, Tableau and SQL. Proven proficiency in eliciting user requirements and designing and delivering reporting solutions for individuals at all levels within the company. Extremely detail oriented with excellent written and verbal communication skills.
Experience
Seagate Technology, Scotts Valley, CA 2002-2015
Seagate is an international leader in global storage solutions with $13.7B in annual sales
Sr. Staff Business Intelligence Analyst – Enterprise Data Warehouse IT 2012-2015
Performed business analysis, requirements gathering, data analysis, user training and UAT. Managed and prioritized customer reporting and analysis requests. Performed universe design work and reporting with SAP’s Business Object tools. Provided training and reporting support to business customers.
Key Accomplishments
Collaborated with Pricing department to incorporate critical pricing data into EDW to allow for automated reporting which was key to pricing negotiations for replacing a manual process that was prone to issues and errors. This new reporting resulted in better reliability, accuracy and customer satisfaction.
Analyzed requirements with Finance team member to bring data into EDW to allow for Tableau reporting to replace manual processes, resulting in significant accuracy improvement and time savings across the global reporting community.
Participated in roll out of Business Objects 4.1 by providing testing, user support and training, resulting in a seamless and successful launch across the EDW environment.
Designed Business Objects universe and reporting for Customer Service organization that provided much needed insight into customers requiring support while accessing external site for software downloads.
Staff Analyst /Sr. Analyst - Sales Operations 2004-2012
Key team member on Business Intelligence, EDW migration, and data governance projects. Partnered with the IT department to participate in UAT efforts as new tools were promoted to users. Proactively rooted out and resolved issues related to data inconsistencies. Worked with business users and IT department to automate reporting used by executive management and individual employees. Served as technical contact for user community within Sales and Marketing.
Key Accomplishments
Developed BOBJ report and Tableau dashboard that replaced time-consuming Excel spreadsheet reporting and provided more accurate and automated Plan vs. Actual reporting. These efforts resulted in significant savings in the time required to produce reporting, as well as reducing potential errors.
Participated on reporting team’s migration of the EDW community to Business Objects XI, Tableau Server and Oracle 11i. This seamless transition resulted in demonstrable efficiencies in reporting time and data accuracy for the Sales Operation teams.
Seagate Technology, Cont’d
Sr. Sales Programs Auditor 2002-2004
Handled variety of projects focused on improving processes of department, resulting in significant savings of time and resources. Served as technical contact within Sales Programs and other departments. Oversaw OEM rebate accruals and calculations resulting in payments in tens of millions of dollars per quarter. Responsible for calculation of retail, segmentation and other rebates. Reviewed program letters and summaries.
Key Accomplishments
Reduced processing time of customer claims from three days to two hours.
Selected and participated in prestigious 2004 Eco-Seagate.
Frontline Now!, Campbell, CA
Frontline Now! was a channel marketing outsource provider
Information Manager 1999-2001
Built and administered databases. Automated systems to allow easy access to information. Created client reporting. Created and maintained web pages and forms in HTML used by field sales force downloaded onto their PDA’s.
Education
BA, Art, Eckerd College - St. Petersburg, FL
Certified ScrumMaster – Scrum Alliance