David J. Ziff

*** ***** ******* **** – Severna Park, MD 21146

H: 410-***-**** actg7v@r.postjobfree.com

M: 443-***-**** linkedin.com/in/daveziff

Program Manager / Senior Project Manager

PMP Certified Professional

Program & Project Management

Requirements & Process Analysis

Systems Development Life Cycle

Policies & Procedures Design

Proposal Development & Delivery

Resource Allocation & Leadership

Quality & Delivery Management

Client, Team & Vendor Relations

Organized, take-charge leader and professional with exceptional follow-through abilities and detail-orientation; able to plan and oversee projects and programs from conception to successful conclusions.

Dedicated 20+-year career planning, tracking, and managing the on time and within budget delivery of key technical, operational, and process improvement programs for businesses and government agencies.

Successful in partnering with customers, teams, management, and vendors to identify needs and issues, define solutions, improve processes, and achieve results across complex environments.

Professional Experience

DELMOCH TECHNOLOGIES INC. 2013-Present

Responsible for of information technology project management for a variety of projects associated with the Race to the Top Grant at the Maryland State Department of Education.

Functional Project Manager (2013-Present)

Responsible for the oversight of all System Development Life Cycle (SDLC) phases, scheduling, personnel, financial and project planning for three IT projects within the Directorate of Instructional Technology at the Maryland State Department of Education. Guide and mentor contract project managers in all phases of IT project management to insure successful completion of major IT projects.

Lead three projects ranging in value from $1 Million to $5 million that developed new integrated software systems and online learning solutions for Maryland

Managed the procurement of contractors through all phases the state procurement process and during the entire project lifecycle.

Provide financial oversight for multiple projects and procurements for major IT projects in the Maryland State Department of Education

Complete and oversee the development of requirements and deliverables for Requests for Proposals (RFP) of multimillion dollar projects.

Oversee the development and production of approximately 20 on line educational and professional development courses for students and Maryland State educators and 70 learning modules for students throughout the State.

Oversee all aspects of development and implementation of an online resource repository and portal of approximately 6000 educational resources aligned with the Common Core State Standards.

ADVANCED SOFTWARE SYSTEMS INC. March 2013-October 2013

Responsible for of Maryland Department of Information Technology (DoIT) oversight of major information technology projects for seven agencies within the State of Maryland

Advanced Software Systems Inc. (Assyst) - Oversight Project Manager (2013)

Responsible for the oversight of all procurement, System Development Life Cycle (SDLC) phase, financial and project planning for all IT projects within various state agencies over $1,000,000. Guide and mentor state agency project managers in all phases of IT project management to insure successful completion of major IT projects throughout the State.

Oversee eleven projects ranging in value from $1 Million to $150 million that developed new integrated software systems and Custom Off The Shelf (COTS) solutions for major State agencies

Mentor new project managers through all phases of SDLC including the state procurement process.

Provide financial oversight for multiple projects and procurements for major IT projects throughout Maryland

Complete and oversee the development of requirements and deliverables for Requests for Proposals (RFP) of multimillion dollar projects among eleven agencies throughout Maryland

RECORDED BOOKS, LLC 2012-2013

Lead the planning, design, development, and release the primary ecommerce site for a major seller of recorded audiobooks world-wide

Recordedbooks.com- Project Manager (2012-2013)

Responsible for the analysis, design, development and implementation of the primary eCommerce site for Recorded Books, LLC. Enabled customers to purchase digital downloadable products, CDs and other audio material. The site created completely interactive experience for consumers and allowed them to see their order history and alerted them to the contents of their subscriptions.

Led effort in an ASP.net MVC environment in C# with SQL database. The site is part of a system that interacts with an internal ERP system where the data resides.

Led a team of 8 members on and off site. Reported to the Chief Technology Officer.

Created the development environment on in house servers to build requirements and develop solutions

Completed the requirements, development and prototype phases of SDLC on time and budget.

SAIC INTERNATIONAL, INC. 2007-2012

Dedicated career managing strategic programs for The Joint Staff, Department of Defense, Department of the Navy, and Joint Forces Command. Accountable for overall success of assigned programs valued up to $12 million.

Training Manager– Strategic Systems Programs, Department of the Navy (2011-2012)

Selected to lead the development and delivery of ERP SAP training to the US Navy Strategic Systems Command.

Selected Achievements & Solutions:

Defined planned and oversaw the creation of training curriculum and obtained training sites to train 2,200 government officials on newly deployed SAP FI/CO, WFM / HR, and MM modules.

Program Manager – Joint Information Management Program, Joint Staff J-7 (2008-2011)

Chosen for $12 million contracts and given responsibility for the delivery of the Joint Doctrine, Education & Training Electronics Information System (JDEIS) web portal program, and subsequently the Joint Lessons Learned System (JLLIS) and Joint Capability Areas Management (JCAMS) programs. Led teams of up to 10 in the full life cycle delivery of systems, portals, and tools from initial planning and design through implementation and enhancement.

Selected Achievements & Solutions:

Led the development and deployment of the JDEIS portal that supports the business processes and informational needs of the joint warfighting community with searchable cross-indexed relational databases for joint doctrine, Universal Joint Task List (UJTL) tasks, and distributed learning content. Received high quality mark from Joint Staff client for key initiative.

Oversaw the design and rollout of the JCAMS leveraging the JDEIS portal infrastructure, an online collaborative tool that provides a single source repository for all Joint Capability Areas and the definitive source for all JCA data. Managed the deployment onto the military classified and unclassified networks in the Pentagon. Solution was recognized for reducing travel costs while expediting the approval of Joint Doctrine manual by 50%.

Managed the development and integration of JDLLIS database into the JDEIS portal infrastructure, a centralized system of records for observations, lessons learned, and after-action reports.

Directed the build out of 60 online training courses, 30 podcasts, and 16 eBooks for the JDEIS portal. Oversaw the conversion of military training manuals into eLearning tools to enhance the delivery of training to personnel.

Created and implemented new Quality Control Process for system updates and configuration changes to JDEIS portal on classified and unclassified networks that reduced deployment timeframe by 50%.

Enterprise Architect Team Manager – Department of Defense Architecture Framework (DoDAF) (2007-2008)

Originally brought in to facilitate the capture and documentation of supply chain requirements for inclusion into new architecture framework. Promoted to lead team of 10 enterprise architects in building enterprise architecture. Managed all aspects of program to ensure on-time delivery. Defined and monitored workflow, scheduled workload, managed budget, established staffing requirements, and coordinated delivery. Partnered with DoD Business Transformation Agency for capture and integrate requirements into new architecture.

Selected Achievements & Solutions:

Managed the successful delivery of the DoD Business Enterprise Architecture (BEA) that enabled the successful integration of disparate systems for enhanced data access and decision-making.

SRA INTERNATIONAL, INC. / TOUCHSTONE CONSULTING 2005-2007

Originally recruited by Touchstone Consulting as a Principal Consultant to assist Army Chief Information Officer strategic reorganization and kept on following acquisition by SRA International to support the Virtual Classroom Program for National Guard Bureau.

Fielding Manager – Virtual Classroom Program, National Guard Bureau (2006-2007)

Promoted to lead team of 12 system engineers, 2 command coordinators, and a subject matter expert (SME) in building, upgrading, and supporting 52+ virtual classrooms / conference rooms in 50 states, Puerto Rico, and US Virgin Islands. Scheduled site surveys, acquired technologies, and scheduled the build out and upgrade of virtual classrooms / conference rooms. Prepared project plans, created documents reports, and delivered briefings to military government counterparts.

Selected Achievements & Solutions:

Planned and managed the successful build out of 5 new virtual classrooms / conference rooms that enabled the delivery of distance learning to personnel, provided the means to conduct high-level video conferences, and allowed families to communicate with enlisted personnel.

Developed proposal, facilitated the capture of additional $500K NGB Advanced Information Technology Services (AITS) contract, and led team of 30 in retrofitting IT equipment and software at 52+ virtual classrooms / conference rooms in 50 states and 2 territories. Credited with completing tasks planned for 6 months within a 2-week timeframe.

Participated as a member of the Engineering Review Board (ERB), Configuration Control Board (CCB), and the Requirements Review Board (RRB) to support the Capability Maturity Model Integration (CMMI) Process for systems development lifecycle.

Principal Consultant – SAFECOM Program, Department of Homeland Security

Technical Lead – Strategic Reorganization Program, Missile Defense Agency (MDA) (2005-2006)

Brought in as a Principal Consultant to assist Army Chief Information Officer with a strategic reorganization and alignment initiative. Selected as Technical Lead to assist in deploying systems and best practices to strengthen the First Responder Program. Scope of responsibilities spanned managing client expectations, leading and allocating resources, budgeting and controlling costs, and supervising team of principal consultants and associates.

Selected Achievements & Solutions:

Member of the DHS’s SAFECOM Project Management Office credited with overseeing the rollout of products and best practices for integrating disparate systems and enhance the response to disasters, attacks, and emergencies.

Pivotal role in facilitating the creation of Balanced Scorecard (BSC) to enable Army Chief Information Officer to analyze and improve performance of operations. Collaborated with Xcelsius partner to enhance the Xcelsius tool for creation of balanced scorecards, and to track business activities and successes with clients.

SI INTERNATIONAL, INC. 2002-2005

Built an impressive record of achievements through a series of increasingly responsible positions providing IT training and implementation services to federal government agencies.

Operations Manager / Program Manager / Project Manager

Recruited as project manager to oversee the delivery of training to INS personnel on new and existing systems. Promoted to operations manager / program manager within 6 months and given oversight for the delivery of training programs to federal government agencies globally. Supervised efforts of 9 project managers and 15 Instructional Systems Designers (ISD) delivering web-based and classroom training to users.

Selected Achievements & Solutions:

Established a quality system that reduced error rates on web-based training by 40%, leading to increased customer satisfaction and capture of additional projects.

Developed and oversaw the adoption of project management tool that decreased project overruns by 50% by providing project managers access to real-time financial information.

Introduced a cross-training program that resulted in zero bench time for direct reports. Led team in developing and delivering training to INS staff on STARS system and to ICE staff on US VISIT system.

RWD TECHNOLOGIES, INC. 2000-2002

Assistant Project Manager / Staff Analyst

Earned promotion to Assistant Project Manager following successful tenure as Staff Analyst for this leading provider of ERP systems to Exxon Mobile, Port Authority of NY and NJ, Adelphi Automotive, and Panasonic.

Selected Achievements & Solutions:

Managed the delivery of training to executives and end-users on newly deployed SAP HR module for Exxon Mobile, the largest SAP HR implementation at the time.

** Previous Experience **

THE ARC OF PRINCE GEORGES COUNTY

Director of Employment Services

Developed training program for supervisors and direct care level staff that increased confidence, improved morale, and enhanced quality of care.

CINTAS CORPORATION

Plant Manager

Turned around poor-performing Landover, MD plant and doubled productivity within 3 months. Positioned plant in Largo, MD as the #3 in the nation. Recipient of the Western Group Benchmark Award.

UNITED STATES ARMY

Military Officer

Education & Credentials

Bachelor of Science in Special Education

NORTH GEORGIA COLLEGE

Dean’s List / Army ROTC Scholarship

Graduate Studies in Operations / Logistics Management and Statistical Analysis

US ARMY COMMAND & GENERAL STAFF COLLEGE

Certified Project Management Professional (PMP) # 1269417

PROJECT MANAGEMENT INSTITUTE

Previous Department of Defense Top Secret Clearance

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