Mick O’Connor, Phone: 086-***-****

Ballinamona,

Ballyglunin, Email actg7s@r.postjobfree.com

Galway

DOB 24.01.1967 .

PERSONAL STATEMENT

Dynamic, self motivated and highly qualified Collections Analyst with excellent organizational and interpersonal skills and proven ability to work to tight deadlines, gained through an array of roles within high profile insurance and construction firms. Proven track record of efficient time management and client relationship management in excess of 20 years, with a sound financial acumen whilst displaying initiative, diplomacy and well honed multitasking skills working in a highly pressurized environment. Ability to work on own initiative or as part of a team. Energetic with strong customer service skills and a strong attention to detail. Seeking a challenging role within a progressive organization in which I can utilize and improve my skills.

CAREER HISTORY .

2013 to present day,

I am currently working for the Receiver. I am the Manager of the Spanish Arch Hotel, in the Latin Quarter, Galway. I am also the Operation Manager In Monroe’s.

My primary task in the Sapnish Arch is the managing of the Bar and Restaurant and Hotel . My duties include ordering stock, making weekly staff rosters, managing the registers, organizing music and security and to exact the best possible revenue from the Spanish Arch. Dealing with customers in a courteous and professional manner. Resolving all complaints. Doing whatever needs doing in order to makes things run smoothly.

2013 For the Summer I worked at the Dandelion Market in Uptown Charlotte as a Bar- tender. The Dandelion Market is a Tapas style restaurant catering to the Financial district in Uptown Charlotte North Carolina.

2010 -2013 Working for Fas I did administration for Monivea Rugby Club. I also coached and organized fundraisers

2005 – Sept 2010 – Quinn Direct Insurance : Address Dublin Road Cavan Co Cavan

Regional Claims Manager.

Quinn Insurance employed over 2500 people, I would report to my RCC or controller after I got an instruction to visit an accident. Within twenty four hours I would make contact with the people in the accident and on a word document write my findings. I would measure the road against the size of the cars and take statements from everybody involved. I would very often arrange towing and rental cars for those involved. I would then go to the Police to have their accident report forms notarized and if there was a Police Officer on the scene, I would get a statement that Officer. After cross referencing the parties involved and doing a background check when necessary I would move to settle this claim dealing with personal injury and personal damage. I would authorize payment of these amounts by acquiring doctor’s reports and when necessary supplying pictures if applicable. My main objective was to avoid unnecessary legal fees when it came to settling personal injury claims. Using Excel and Word documents I would keep track of all my proceedings and send everything up to my controller. This was generally accomplished within a week however larger claims took more time

Jan 2005 – Jul 2005 – Combined of Europe Insurance. Address, Merrion House, Merrion Road, Dublin 4

Combined of Europe is owned by Aon which is one of the largest Insurance companies in the world. Combined of Europe specializes in accident and health insurance. Sales Reps like me would call door to door on a daily basis supplying policies for those in need of them.

●Selling accident policies.

Achievements

●1 I got sales rep of the month on my very first month

●2 I continued to hit the best targets to maximize the best bonus during my time with them.

2002 – 2004 I moved homes to Ireland – I built my house.

1994 – 2002 – New World Restoration Address: 481 Whiting avenue, Dedham Mass USA 02026

Owner.

I got my Builders license and started my own Commercial Roofing Company. I am OSHA certified.

Employing up to 20 crew members where my everyday tasks were hands on with roofing and payroll and admin.

End to end management of all financial and project management of the company. One of my main contracts was the Train stations buildings on Beacon street for the City Metro service.

1987 – 1994 – Titan Roofing Jamaica Plain Mass, USA

Foreman

Titan roofing employed up to 20 workers. It was owned by Author Grodd. The company roofed all state and federal buildings, including many skyscrapers. I worked on the John Hancock Building in Boston and also the Prudential building .Boston City Hall and countless schools and libraries

●I started as an apprentice and finished as a foreman from 1991 till 1994, whilst holding a second job bartending.

1986 – 2002 – I lived in America where I started as a laborer in roofing and worked my way up to owning my own company.

1985 – 1986 – Porter – Royal National Hotels in London England

1984 – 1985 – Trainee Manager – Dunne’s Stores

EDUCATION & TRAINING

1984 – Leaving Certificate - St Kevin’s CBS, Ballygall, Dublin. Fully licensed bar tender and health and safety certified.

I.T. SKILLS

MS Office (Access, Word, PowerPoint, Excel), I network with my friends and I very capable of email and Internet use .I am recognized for my ability to network computers and to speed up existing systems. I have an ongoing enjoyment of working with computers.

INTERESTS & ACHIEVEMENTS

I am certified in Health and safety in both Ireland and America. (OSHA)

I was licensedcommercial builder in the U.S.

Many years experience in settling claims and conflict resolution.

I have First Aid and CPR

●I have a senior championship medal for Gaelic football in the United States for St. Columkills FC.

●I am still doing my PPL and enjoy flying single engine airplanes when I can.

●I enjoy being a good father. Rugby and football coaching.

●I coach under age Rugby and football for my kids when I can help out and love to excel in everything that I do.

REFEREES:

Frank Corby. General Manager of the Spanish Arch Hotel: Contact 091-569-600

Sean McCormack Business owner contact 001-617-***-****

Alan Walsh, RCC.Quinn Insurance, Mark Dagger RCC Quinn Insurance. Contact 185*******

Hillary Lennon: Manager of Combined of Europe, contact 087-***-****

Thank you,

Mick O’Connor

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