Sonya Flynt, PMP, BSCM, LSS Black Belt

***** ***** ** *** ********* Parkway

Hamilton, MS 39746 Brandon, MS 39042

Cell: 662-***-**** Sonya.flynt@ yahoo.com

Core Competencies & Strengths

Process implementation leader - Order to Cash operations, Production planning

Project Management (PMP certified)

Lean Manufacturing, Value Stream mapping, Risk Analysis

Lean Six Sigma (Green and Black Belt)

Supply Chain Management (APICS certified – BSCM)

Transition leader during Acquisitions (Order entry, shipping, product transfers & systems)

Trainer (Customer Service, shipping, system implementations, project management, LSS, sales)

New – Product Development Launch

Management (Global Customer Service, Inside sales, Shipping, Commissions)

Microsoft Word, Excel, Powerpoint, Visio, ERP systems

Strengths identified by peers Strategic, Arranger, Responsibility, Positivity, Communication, Building relationships, Training, Talent development, Leadership, Coaching, Collaboration, Change Agent and Process improvements

Professional Experience

Ecolab. Inc. - Microtek Medical division (April, 1997 to present)

Program Manager 1 - MPD, Supply Chain, 8/1/14 – present

Integrate New product launches to Supply Chain planning & Manufacturing

Manage multiple projects at various levels of development and maintain timelines

Provide Project management training to Supply Chain personnel

Develop, implement and manage the New Product Introduction Workbook for Product Engineers in order to launch product to market efficiently and on time

Manage the Project Production Platform and cost savings projects

Coach LSS Green Belts through cost savings and change projects (DMAIC and 7-step)

Project Manager-SC-RDPC Central Planning & Materials Planning Delivery, 11/1/10 – 7/31/14

Developed & Implemented the Central Order desk to transition the RDE concept parts to in-line products. Included identify team responsibilities at multiple locations, production planning, V&V, customer approval and the technical transfer documentation into manufacturing

Maintained Weekly Master production plan for Global RDE projects & developed metrics

Lead new work order release process for our manufactured facilities to improve production capacity and efficiency

Production planner for the company’s 4 largest customers to include manufacturing efficiencies and inventory levels.

Lead Kaizen events, brainstorming sessions, risk analysis and gap analysis with multiple cross functional teams (international & US based)

Developed project plans for supply chain, marketing, product development and RDE

Trained new associates on all new procedures & processes

Customer Retention Manager – April, 1997 to November 2010

Software implementations - Business Process owner for 6 Global Order to Cash ERP implementations (US, France, Germany, Netherlands, Dominican Republic & UK)

Business Process owner for 5 competitor acquisitions. Included ERP implementations, staff review, training and consolidation, product inventory moves, sales training, etc.

Managed US and European call centers to include order entry, returns, customer billing, E-Commerce and Electronic Data Interchange – EDI

Lead Sales Support projects to ensure one source customer contact (Customer Advocate Teams to include inside sales, outside sales, marketing and customer service)

Responsible for Global Customer Invoicing, Return policies, Credits and Rebills for pricing corrections, commissions & maintained system pricing updates

Process leader for the integration of Pitney Bowes shipping software to our ERP system

Trustmark National Bank – 1990 – 1997 in Jackson and Columbus, MS

Mortgage Loan Originator, Loan Processor, Loan Closer, Customer Service

Education and Training

PMP, Project Management Professional Certification from PMI

APICS – BSCM, Basics of Supply Chain Management Certified, Master Planning of Resources, Execution & Control of Operations, Detailed Scheduling & Planning

Lean Six Sigma Black Belt

Almeda University - Bachelor of Business Administration with distinction in Manufacturing

American Management Association, AMA, Root Cause Analysis, AMA

Managing Customer Service to a Profit Center

Medical Marketing Association- MMA: Make your brand a star, Maximizing Customer Contact Skills, Knock Your Socks off Customer Service, Managers & Supervisors Leadership

Mortgage Bankers Association, MBA - Mortgage Loan Underwriting, Mortgage Loan Origination

Hinds Community College - Associates in General Banking

References available upon request

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