*** **** **** **.

York, PA *****

actg6w@r.postjobfree.com

717-***-****

Dear Sir or Madam:

I have my M.A. in English with a concentration in Literacy, Technology, and Professional Writing from

Northern Arizona University.

During my undergraduate career at York College of Pennsylvania, I majored in the Humanities with a

concentration in Philosophy and Religion. By virtue of my job experience and an excellent education at

both York College and Northern Arizona University, I believe I have the linguistic, analytical, and

organizational skills necessary to succeed in the position of Technical Writer.

I have an outgoing personality and a high energy level to add to the equation as well. I can be contacted at the above-listed address, by telephone at 717-***-**** or by email actg6w@r.postjobfree.com. Thank you for your consideration of this request.

Sincerely,

Bonnie E. Eskridge

261 Hess Farm Rd.

York, PA 17403

actg6w@r.postjobfree.com

717-***-****

Professional Overview

I am an articulate, extremely organized and motivated Writer/Editor. My education and experience also afford me with a plethora of transferable skills, hence my experience in the fields of technical writing, teaching, healthcare, and customer service.

Education

M.A. English with a concentration in Literacy, Technology and Professional Writing from Northern Arizona University in Flagstaff, Arizona, which I earned in December of 2007

B.A. in Humanities with a concentration in Philosophy and Religion from York College of Pennsylvania, which I received in December of 2003

Core Qualifications

Technical Writing/Business Writing

Technical Editing

Computer Software (Desktop Publishing and Microsoft Office Suite)

Administration/Healthcare

Customer Service

Inventory/Fiscal Management

Experience

Contingent Worker Office Team/Ricoh York, PA

Present

Transfer paper documents to electronic files

Data entry

Retail Banker II Woodforest National Bank York, PA

December 2014 to July 2015

Ran a cash drawer or teller station

Learned and utilized a variety of financially relevant software

Executed administrative duties

Opened bank accounts for bank patrons

Fielded customer phone calls and inquiries and assisted clients with their fiscal concerns

Assistant Editor Words & Numbers, Inc. Baltimore, MD

June 2014 to September 2014

Temporary Position

Managed spreadsheets

Prepared art counts for textbooks

Readied chapters for review

Organized and trafficked files

Completed originality checking of writers’ work

Edited documents

Acted as a liaison between my superiors and our clients

Staffed reviewers

Administrative Assistant Prudential Bob Yost Homesale Services Shrewsbury, PA

August 2013 to February 2014

Temporary position

Managed the inventory of real estate signs

Used a variety of job related software not limited to but including Microsoft Publisher, Microsoft Access, Microsoft Word, Excel, Power Point, Paragon, and Delta Net

Operated equipment other than computers, such as printers and fax machines

Manned the front desk

Directed calls

Collaborated with real estate agents to promote the organization

Medical Assistant/Technical Writer McHenry-Eskridge Associates York, PA

May 1998 to November 2012

Performed clerical work

Created business and technical documentation

Administered visual field tests

Dispensed and repaired glasses under the supervision of the Certified Optician

Replenished the inventory of the optical shop

Increased sales by thirty percent

Adjunct English Professor ITT Technical Institute Harrisburg, PA

October 2008 to December 2009

Taught Composition I and II to adult students

Devised syllabi and lesson plans in accordance with the ITT curricula

Educated students as a class and tutored them individually

Freelance Reporter York Newspaper Company York, PA

December 2008 to March 2009

Covered local municipal events for The York Dispatch

Authored several published articles for the newspaper

Editorial Assistant Institute for Human Development Flagstaff, AZ

March 2006 to August 2006

Streamlined and edited the catalog for The Institute as an internship for graduate school

Computer Skills

Microsoft Office Suite, Adobe Suite, Medical Mastermind, Search Engine Optimization, File organization

Fellowships and Awards

GPA of 3.6 in my major at York College of Pennsylvania, where I was on The Dean’s List

Volunteer Work

Lions Club of Jacobus community service

Publications

Owner awaits decision on Washington Twp. drag racing strip

www.yorkdispatch.com/ci_11878288

Fourth hearing set on drag race proposal - York Dispatch

www.yorkdispatch.com/ci_11591382

Third hearing planned on drag strip in Washington Twp ...

www.yorkdispatch.com/ci_11528435

Hearings end on controversial drag racing plan in ...

www.yorkdispatch.com/ci_11749275

References

Jodi Reineberg Former Supervisor 717-***-****

Kathy Fugate Former Supervisor 717-***-****

Nicole Wever Former Colleague 717-***-****

Contact this candidate