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Administrative Assistant Customer Service

Location:
Bronx County, NY
Posted:
February 10, 2016

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Resume:

JEANNINE LEBOW

**** ********** ******, ***** ** *0471

actg6a@r.postjobfree.com

917-***-****

PROFESSIONAL EXPERIENCE

BNY Mellon, New York, NY 03/14 – 01/16

Senior Administrative Assistant/ Conf Room Coordinator

Managed calendar for Manager in Corporate Tax Department

Organized meetings & appointments utilizing Microsoft Outlook

Arranged department conference calls

Scheduled & prepared meetings

Preformed onboarding & offboarding for dept

Ordered equipment & supplies for department

Answered and screened Manager’s telephone calls in appropriate and timely manner

•Handled meeting room bookings, utilizing the reservation system and focusing on the strategic assignment of meeting space so as to maximize utilization

•Planned and coordinated all activities to successfully execute meetings and conferences i.e. including audio/visual requirements, food and beverage requests, conference room set-ups, distribution of materials

•Managed all conference facilities and office equipment

•Maintained a high-level of professionalism and competence when dealing with clients

•Resolved all booking conflicts in a timely and accurate fashion

•Responded to client calls and e-mails related to meeting set-up in a timely manner

•Quickly identifying booking conflicts or potential booking conflicts, suggesting solutions

Contract Work/The Execu-Search Group 10/08 – 03/14

Administrative Assistant (Steinberg Asset Mgmt, Ross Stores, Skyline Windows, Avalon Bay Communities)

Managed & coordinated schedules for Service Department technicians

Scheduled client appointments for window installations and repairs

Created proposals and maintained tracking of work orders

Wired money, generated check requests and processed journal transfers up to 1mm dollars

Researched, created and maintained all job files

Assisted in the receiving of payment and logging in to system

Assisted in customer service as well as administrative duties

Assisted in the Accounts Payable/ Receivable departments

Prepared billing invoices for Vendors

Reviewed and managed contracts, permits, violations & certificates for construction sites

Marsh & McLennan Inc., New York, NY 11/99– 08/08

Casualty Department

Administrative Assistant to Managing Director, Senior Vice President & Vice President

Support executive-level staff, schedule meetings, coordinate calendars, emails and telephone coverage, coordinate travel, process expenses; prepared and distributed reports; and prepared and tracked budget analysis.

Organized and coordinated presentations for Request for Proposal and client meetings

Assisted Brokers, Account Executives, and Client Representatives, when needed

Prepared billing and invoices for payment, by utilizing IBM’s Web Order Invoicing System (WOI) to directly receive wire transfers from IBM Purchase Orders for services rendered

Managed and maintained the issuance of Certificates; Insurance and fleet auto identification cards; generated and distributed Workers’ Compensation posting notices and policy checking

Successfully completed all special/multiple projects such as loss reports and simultaneous assignments on a daily basis Sort and prioritize daily correspondence, handling personally as and when appropriate

Maintained filing system as well as facilitate the search and retrieval of archived documents

Managed conference rooms as well as meet and greeted clients

Skills

Microsoft Office: Outlook, Excel, Word, Lotus Notes, Meeting Room Manager, Reserve Space, Sharepoint



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