STEVEN A. FULLER
**** ******* ***** **** *****, Jacksonville FL 32226
619-***-**** actg63@r.postjobfree.com
PROGRAM MANAGER & ANALYST
Decisive and analytical professional with the proven ability to manage operations and staff within fast pace, high intensity environments. Track record of managing multiple responsibilities concurrently, including supporting noteworthy cases that required high levels of analysis and collaboration with global leader and department heads. Skilled at analyzing business requirements and developing project plans that satisfy all documentary and legal requirements. Proactive business leader and organizational driver, with a history of implementing programs and trainings that increased team productivity, efficiency, and morale. Exceptional ability to mentor, coach, and provide insightful action driven trainings and counseling services to clients and staff.
AREAS OF EXPERTISE
Office Management ● Teambuilding & Supervision ● Training & Development ● Logistics Management • Policy & Procedure Development ● Document Management ● Program Development ● Budget Analysis Financial Management ● Counseling Services ● Risk Analysis ● Legal Briefs & Documents Strategic Planning ● Business Systems Analysis ● Inventory Management ● Process Improvements
PROFESSIONAL EXPERIENCE
NAVAL SUBMARINE BASE, Kings Bay, GA
Office Manager/Administrative Assistant, April 2013 – Present
Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new service military checking into the command. Established strong relationships to gain support and effectively achieve results
Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels
Entrusted to manage office in the supervisor's absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official correspondence
Key Accomplishments:
Develop and oversee staff incentive programs that enhance staff morale and productivity
Spearhead program management services, including human resources, organizational development, budget management, and coordinating logistics for all events
Analyze budgets and recommend solutions for cost cutting measures
Facilitate required credit counseling and financial management courses for clients
Analyze client information, including financial records and client worksheets, determine debts vs. assets, and effectively communicate findings to attorneys and clients
USS PELELIU (LHA 5), San Diego, CA
Office Manager/Administrative Assistant, December 2009 – March 2013
Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management
Opened, sorted, and distributed incoming messages and correspondence
Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices
Key Accomplishments:
Recognized for excellent fiscal management for the Morale Welfare and Recreation (MWR) Funds, an account with $200,000 asset value that improved morale of more than 2,300 sailors and marines organization wide
STEVEN A. FULLER, Page 2
Counseled over 40 Sailor a day, as Financial Specialist, instructing on techniques that reduced personal indebtedness and financial obligations to lending institutions by 10%
NAVAL STATION, Ingleside, TX
Office Manager/Administrative Assistant, March 2006 – November 2009
Handled all facets of case preparations, under the supervision of attorney, including organizing interview memos, digests, and other relevant documents
Spearheaded documentation efforts, gathering and preparing documents relevant to the deponent, and organizing exhibits
Recorder, transcribed and distributed minutes of meetings
Key Accomplishments:
Tutored and mentored over 25 military members on over seven courses, including Program Rules, Mentors’ Goals and Expectations, Mentors’ Obligations and Appropriate Roles, Relationship Development and Maintenance, Ethical Issues, Effective Closure of the Math, and Access to Resources and Assistance
Participated in six month assignment, involving complex aspects of International Law, Operational Law, Military Justice, FOIA, Intelligence Law; and the law relating to hunger strikers and detainee abuse allegation investigations within Guantanamo Bay, Cuba.
NAVAL LEGAL SERVICE OFFICE EUROPE, Africa and Southwest Asia
Administrative Assistant, January 2004 – February 2006
Maintained the office database-retrieved and organized information for individual employees and clients
Took care of staff office space, weekly schedules, travel reports, phones, parking credit cards
Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis
Key Accomplishments:
Oversaw volunteer program for 2004, supervising and coordinating activities for seven volunteers interested in and/or studying tax laws, financial management, or paralegal training
Traveled throughout Southwest Asia providing tax counselling services to 540 military members and their families, resulting in taxpayers’ refunds with an aggregate total of $165,937
EDUCATION
Roger Williams University, Bristol, RI, Bachelor of Science, Paralegal Studies, 2009
Roger Williams University, Bristol, RI, Associate in Science, Paralegal Studies, 2008
PROFESSIONAL DEVELOPMENT & AWARDS
Navy Safety Technician Officer, 2012
Secret Clearance
AWARDS & RECOGNITION
Sailor of the Quarter, 2014
Finalist, Paralegal of the Year Award, 2012
Sailor and Legal Man of the Year Award with the NLSC (Naval Legal Service Command) and the JAG (Judge Advocate General) Corps, 2012
Sailor of the Quarter, 2011 & 2012
Awarded Department of the Navy Achievement Medal, 2012