Summary

To further develop my skills as a Programmer Analyst, Software Developer and Systems Engineer. Currently hold 5+ years of experience with solid knowledge in creating, designing, and implementing solutions using a wide scope of programming languages and development tools

Education

South Carolina State University August 2007 – December 2011

Bachelors of Science in Computer Science

Skills

SAS

Eclipse

Systems Development

Software Development (SDLC, Waterfall)

Application Programming

Customer Interfacing

Program/Systems Optimization

Technical Resolution

Product Element Design

ETL (Extract, Transform, Load) Process

Programming Languages: C++, Java, SQL, Easytrieve Plus, JCL, and COBOL

Platforms: Windows XP – 8, Ubuntu, Sun Solaris Linux, Mac OS, TSO/ISPF

Experience

Blue Cross Blue Shield of South Carolina May 2012 - Current

Application Developer II

Produce daily and monthly reports with SAS programming language

Design and develop new SAS and HTML based reports to help developers with sync and compliance issues in development regions

Perform weekly, special and scheduled coordinated QUAL and PROD moves

Routinely create process documentation for system analysts to successfully implement code in production

Interact daily with developers for resolving compliance, sync and inventory issues

Conduct meetings for requirements gathering and move coordination

Application Developer I May 2012 - April 2014

Modified existing software to correct errors, adapt to new hardware and improve performance

Worked as an analyst for the Membership system using the following programming skills: COBOL, APS, OS390 JCL, CICS, TSO/ISPF, ENDEVOR, DB2, IMS, MQ Series and SQL

Resolved more than 85% of technical support inquiries and tickets within three business days

Trained both internal and external users in repairing and fixing recurring issues

Coordinated ongoing technical training and personal development classes for staff members

Settled customer issues in a clear, courteous and straightforward manner

Responsible for test cycle on-call issues and part of the production on-call rotation

Los Alamos National Laboratory June 2010 – August 2010

Computer Science Intern

Maintained existing applications and designed and delivered new applications using java

Designed new product elements (image recognition, video and device communication)

Responsible for designing, coding, and testing for new JAVA applications using Eclipse IDE

Utilized the Software Development Life Cycle with the Waterfall Methodology to ensure clients with quality products

Extracurricular

President, Association for Computing Machinery (ACM)

Treasurer, National Association for the Advancement of Colored People (NAACP)

Member of Omega Psi Phi Fraternity, Incorporated

Big Brother in the Big Brothers Big Sisters of Greater Columbia

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