Manager Management
Resume:
SUKAL MONDAL
PRODUCT MANAGER
PHONE
actfr9@r.postjobfree.com
ADDRESS
** ********* ***, *******, ** - M2N 1Y1
PROFILE
Software product management technologist with excellent track record of taking conceptual product ideas to successful product launches. Skilled at building and guiding diverse teams towards performance excellence. Detail-oriented with prominent decision making skills. Thrive in fast-paced work environments as a PRODUCT MANAGER PRODUCT OWNER
KEY SKILLS
Product management
Project/Program management
Software development lifecycle
Business analysis
Quality management
Resource planning
Team management
Offshore development
ASP.Net, C#, Java, C++
WORK EXPERIENCE
PRODUCT OWNER – MOBILE, CERIDIAN INC, TORONTO JUL 2015 TILL DATE Leading the mobile strategy for Dayforce HCM. Tackling and solving challenging problems in forecasting, scheduling, time and attendance, payroll, benefits and more. Collaborated with cross-functional teams to develop a consensus on product requirements taking into consideration business, customer support and technical issues. PRODUCT MANAGER, MUSAFIR.COM, DUBAI – UAE OCT 2013 – JUL 2015 Brought in to lead the mobile strategy and revamp user experience across all product offerings in a high-tech, dynamic and competitive online travel industry. Responsible for creating and managing product roadmaps, timelines and product specifications. Experienced in working with a group of product analysts in documenting requirements and specifications.
Key contributions:
Defined the company’s mobile strategy, launched Musafir.com’s first mobile website.
Increased mobile conversions by 30% - spearheaded the mobile app and API development from product ideation to launch.
Contributed to double-digit growth in segments traditionally growing at only 2% through effective overhaul of front-end design of web platform.
Led SEO content optimizations and Content Management System upgrades which vastly improved website performance.
PRODUCT MANAGER, MVELOPES.COM, MUMBAI – INDIA JAN 2013 – OCT 2013 Reported to Director of Product Management and collaborated with marketing, sales and customer support teams for key inputs in forming product strategy and roadmap. Extensive role in writing functional specifications for various product features. Active role as a senior product owner during the project lifecycle, and active participation during team meetings – Sprint planning, Backlog grooming sessions and product requirement walkthroughs. SUKAL MONDAL
PRODUCT MANAGER
actfr9@r.postjobfree.com
Key contributions:
Launched a refreshed, modern user experience within 6 months of joining - increasing customer satisfaction.
Increased customer engagement with mobile apps, by introducing level 1 of gamification.
Prototyping and launching tablet version of the app on both platforms.
Initiated focus groups within the organization which helped streamline internal product requirements and feedback.
Awarded “Above and Beyond Award” for streamlining agile processes within the organization and making things happen.
PRODUCT MANAGER, DELOITTE, HYDERABAD – India
JUN 2010 – DEC 2012
Worked with product management leaders to support the product roadmap development and annual review process for products in the Tax Portfolio. Driven projects through a stage gate process from concept ideation to product launch, adoption, and measurement. Experienced in researching, prototyping and usability testing. Delivered presentations and facilitated meetings across both business and technical audiences.
Led “Design Thinking” sessions with customers to help define product features and functionality. Led cross- functional teams to develop a consensus on product requirements.
Designed and optimized landing pages using A/B test tools, and focus group sessions
Managed up to 3 domestic and foreign cross-functional Agile development teams
Awarded “Deloitte Applause Award” for being among the top 5% in delivering Excellence in project execution. SOFTWARE DEVELOPMENT LEAD, CITIUSTECH, MUMBAI – INDIA JUL 2008 – MAY 2010 Managed development teams and functional requirements through an entire practice and product implementation lifecycle for large clients - from requirement definition and solution design through procurement, staging, testing, sign-off and billing.
Developed detailed project plan, schedule and resource assignments. Tracked and reported overall project status to client and stakeholders.
Promoted to Project lead within six months of joining. Attained customer recognition for superior project- management skills.
SENIOR SOFTWARE DEVELOPER, ANGEL BROKING, INDIA JUN 2007 – JUL 2008
Joined as a software developer and was involved in coding, planning, research, estimating, debugging, troubleshooting, unit and integration testing of different functionalities in product development cycle.
Developed workflow-based back-office applications using Microsoft technologies and front-end scripting tools.
Worked extensively with databases and reporting tools to create real-time dashboards for key stakeholders. EDUCATION AND CERTIFICATIONS
B.Sc. (Hons) in Software Engineering from Coventry University, UK NSE Stock Market Certification in Financial Markets & Derivatives Certified Health Level-7 Control Specialist v2.5/v2.6 Certified ITIL v3 Services Management
DEC 2005
DEC 2007
JUN 2009
SEP 2011
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