ERIN DUNKEL Email: actfqa@r.postjobfree.com
**** ******** **, *******, ** 19003 LinkedIn: www.linkedin.com/in/erindunkel
Cell phone: 610-***-**** Portfolio: erindunkel.wordpress.com
PROFILE
Marketing executive that transforms marketing/PR from a cost center to a profit center. A passionate marketing advocate who creates, nurtures and enhances brands for multiple industries. Drives development of net new business leads and deepens relationships with customers/clients. Effective in all areas of marketing from strategy development through execution and measurement. Domestic and global marketing experience. Creative and innovative with a focus on the bottom line. Areas of expertise include:
Branding Initiatives
Demand Generation
Public/Media Relations
Creative Projects
Business Development
Internal Communications
Social Media
Budget Planning
Product Launches
Market Research
Competitive Analysis
Special Events
PROFESSIONAL EXPERIENCE
Binary Tree, Inc., Kendall Park, NJ 2013 – 2015
Director, Marketing & Public Relations
Drove marketing, PR, social media and inside sales for $27MM software services consulting email migration firm
Led team of 7 to meet global sales quota, promoted company and secured thought leadership position in market place; oversaw $1mm+ budget; generated over $58mm in active pipeline in 2015, with 22%+ close rate
Generated and drove department performance objectives as part of 5-year strategic plan with YoY growth of 20% and EBITDA of 30%; member of senior leadership team; participated in creation and stewardship of plan
Spearheaded global lead generation activities, including outbound campaigns, weekly educational webinars, telemarketing by inside sales, and 18 trade events in North America, EMEA and APJ
Oversaw all outbound communications, including corporate website, collateral, sales tools, and social media (Facebook, LinkedIn, Twitter, YouTube, Google+); produced 26 trade releases in 2015
Drove channel partner marketing efforts through joint sponsorships and activities to produce qualified leads
Directed generation of thought leadership, including white papers, e-book, advertorials, articles, corporate blog
Honed and enhanced corporate brand, including brand education, case study library, training materials, etc.
Garnered awards such as Microsoft’s Messaging Partner of the Year, Best of TechEd (product award), Top 100 Solutions Partner, Most Innovative Company of the Year
DecisionOne, Devon, PA 2012 – 2013
Director, Marketing & Communications
Oversaw all marketing, PR, and communications programs for $180MM global technology support services firm
Member of extended leadership team; set new, strategic brand framework following business unit restructuring
Directed Marketing team of 3; led proposal development activities ranging from $5k-$5M+; produced content and participated in global new business pitches
Supported marketing and PR activities for US/Canadian field sales team; oversaw all marketing deliverables
Directed internal communications to engage audiences (email, enewsletter, webinars, all-employee calls)
Oversaw communications to external audiences (collateral, Flash presentation, case studies); initiated and managed 5 corporate social media properties
Overhauled company website, including collaboration with internal teams and incorporation of new functionality
Physiotherapy Associates, Exton, PA 2009 – 2012
Director, Marketing
Led all marketing efforts for $400MM outpatient physical therapy company, with more than 600 clinics in 30 states
Key member of corporate start-up initiative committee; marketed 31 start-ups and integrated 2 acquisitions during tenure; majority of new clinics profitable within first year of operation
Wrote and rolled out first-ever marketing/PR plan for company, achieving 2% year-over-year new patient growth; oversaw production of new marketing deliverables for clinic ecosystem in support of clinic plan
Directed Marketing team of 3, plus vendors and outside contractors to deliver marketing education modules
Created and managed clinic-level marketing programs and metrics for 21 AVPs to drive business in-region
Erin Dunkel Page 2
Cadient Group, W Conshohocken, PA 2007 – 2009
Manager, Marketing Communications
Oversaw external marketing/PR and internal communications for $25MM healthcare digital marketing agency
Spearheaded the agency’s first marketing department; created comprehensive branding, messaging, and positioning guidelines
Launched two new services divisions for agency, including branding, microsites and all marketing deliverables
Oversaw all public relations activities, including press releases on new hires, client wins, awards, speaking engagements and other initiatives; results: more than 20 award wins, plus exposure in 70+ offline and online trade media outlets, and more than 2MM impressions in one year
Wrote and managed quarterly HTML e-newsletter for distribution to 170+ global employees
Phoenix Management Services, Chadds Ford, PA 2005 – 2007
Marketing and Communications Manager
Managed all marketing/PR activities for $8MM business advisory/investment banking firm
Oversaw complete renewal of corporate brand for firm with new positioning and all creative components
Launched new investment banking division of company, including all marketing and PR elements
Created content and produced over 50 pitch books for both advisory and investment banking services, leading to 75% win rate from proposals pitched
Directed transition of quarterly print survey of 2,200 lenders to online survey within one quarter; decreased survey costs by $16,000 in first year alone
Managed corporate email communications program to 3,500 referral sources, clients, and prospects
RPM Communications, Ardmore, PA 2001 – 2005
Principal
Sole owner of communications consulting business. As business lead, drove all aspects of business, including: marketing, sales, client/project management, public relations, and execution of all services
SunGard Availability Services: provided oversight of lead generation campaign for $1B global business unit with projected sales of $25MM; oversaw $1MM telemarketing program with goal of 3,500 leads; results: 2x qualified leads
Hewlett-Packard Company: drove marketing program for $1MM global storage services group; results: $16+MM in projected sales; also oversaw lead generation efforts for real estate audience, including email marketing, online marketing efforts and all project management
FLOAT: foundational PR and event marketing efforts for start-up custom-made furniture company; results: news coverage in New York Times, Philadelphia Inquirer, Philadelphia magazine
Comcast Cable: writing services for monthly HTML newsletter to 36,000 U.S. employees
Hoffman Communications: business development and planning for pharmaceutical communication firm
Additional roles at technology, business services and non-profit/association management firms 1989 – 2001
Specific areas of responsibility include: revenue creation through existing and new business services
lines; corporate and field marketing; corporate public relations; meetings/event management; tradeshow planning/space sales; membership management
EDUCATION
Johns Hopkins University, Master of Science in Marketing, Baltimore, MD
College of William & Mary, Bachelor of Arts in Spanish, Williamsburg, VA
PROFESSIONAL AFFILIATIONS
American Marketing Ass’n (AMA), Business Marketing Ass’n (BMA), Past Vice President and Programming Chair, Philadelphia chapter - American Marketing Ass’n (PAMA), Public Relations Society of America (PRSA)
PORTFOLIO
Curated examples available: LinkedIn (www.linkedin.com/in/erindunkel) and Wordpress (http://erindunkel.wordpress.com)