Ruben Montalvo

Elizabeth, NJ

actfq2@r.postjobfree.com - 908-***-****

WORK EXPERIENCE

Manager/Auto technician

Mike's auto repair - Jersey City, NJ - October 2013 to Present Responsibilities

Take care of customers as they come in and answer any qeustions concerning the repairs needed on there vehicle. Sale the job and make the bills with shopkey on the computer. Make a work order and Asign it to a qualify tech. Diagnose and scan the vehicle for codes to inform customer of condition of there vehicle and give them an estimate ..

Accomplishments

It is always my pleasure to see and speak to a happy customer. My mine gold is to keep customers satisfy while making a profit for the company.

Skills Used

Diagnostic skills and the ability to pin point a problem ..get feed back from customer concerning there vehicle and convise them to make the repairs at my shop.

Automotive Technician

AJV Auto Repair - so.plainfild,NJ - January 2007 to November 2013 Responsibilities

Diagnose and repair all foreign and domestic cars / trucks.Help other mechanics with there diagnostic explain the problems with the vehicle so they fix it right the first time.. Accomplishments

increase the company revenue by keeping 100% satisfy customer and repeat customer business ...The happy customer referor plus advertisement by word of mouth.. Skills Used

diagnostic,engine performace, the ability to repair check engine light by using my past experience..and using my people skills to get customers to recommend my professionals skills to New clients... EDUCATION

High school in science / math

Elizabeth high - Elizabeth, NJ

1976 to 1979

SKILLS

experience with shopkey as service writer.customer care and adviser