JEAN Y. KANG
SUMMARY: Extensive clinical and administrative background anchored by a successful private practice. Advanced training in healthcare management and policy within an internationally renowned medical center. Scientific credentials in molecular cell biology.
EDUCATION
UNIVERSITY OF CALIFORNIA LOS ANGELES June 2016
Fielding School of Public Health Master of Public Health
Los Angeles, CA Healthcare Management and Policy
• Lean Six Sigma Certification, March 2016
UNIVERSITY OF THE PACIFIC 2002 Arthur Dugoni School of Dentistry Doctor of Dental Surgery
San Francisco, California
UNIVERSITY OF CALIFORNIA BERKELEY 1997 Berkeley, California Bachelor of Arts, Molecular Cell Biology
PRACTICUM
As part of a three-member team, partnered with Santa Barbara Neighborhood Clinic to develop a business proposal for a website and mobile application, incorporating business, marketing, and financial strategies. The project will enhance care for chronically ill patients through medical consultation and counseling targeted to the management of chronic conditions.
LICENSES & CERTIFICATIONS
* Dental Board of California #50284 (2002 – present) * Basic Cardiac Life Support (2016 - 2018)
WORK EXPERIENCE
DENTAL PLAYGROUND 2012– Present
Los Angeles, California
Pediatric Dentist
Independently manage and perform the full range of dental care for a patient base that includes developmentally disabled children. Dental care comprises diagnosis and restorative treatment of diseases, injuries, and malformation of teeth and gums. Work independently, ensuring high quality clinical operations and patient care. Optimize smooth healthcare delivery through efficient utilization management while employing behavioral techniques to maximize trust and attention.
Jean Y. Kang, page 2
WESTERN DENTAL 2011 – 2012
Redwood City, California
Associate Dentist/Managing Dentist
Promoted to Managing Dentist after instituting new clinical and administrative systems that improved patient flow/care and stabilized staffing. Supervised three dentists, eight dental assistants, four front office staff, a supervisor, and an office manager. Coordinated care with in-house specialists. Diagnosed and counseled patients, developed treatment plans for small and large cases, and performed general dentistry procedures in a fast-paced environment.
JEAN KANG, DDS 2004– 2011
Sunnyvale, California
Dentist/Sole Proprietor
Founded and built a successful general dentistry practice with a patient volume of 1,200 children and adults. Planned, implemented, and directed all practice functions, including practice set-up. Performed all dental procedures with dental assistant support; maintained best practices. Consistently complied with state business regulations and ADA standards. Optimized utilization management for prompt, seamless delivery of care and employed strong customer service skills to gain patient trust and compliance.
Practice Functions
• Policies and procedures for clinical operations, emergency preparedness, prescription drug and agent security, utilization management, facilities, human resources, and dental consumables/equipment
• Recruitment, training, and supervision of three-to-four front and back office staff
• Compliance with regulatory, insurance, and practice guidelines (EDD, OSHA, MSDS, DTSC, city/state licenses)
• Budget development and financial operations (day-to-day and long-term)
• Purchasing – equipment and supplies
• Facilities and equipment management: specifications/repairs/maintenance/inspections
• Electronic billing and claims
• New business strategies and marketing
GREEN DENTAL 2002 – 2004
Santa Clara, California
Dentist
Practiced all aspects of dentistry with minimal supervision, addressing and prioritizing patients’ dental needs while demonstrating excellent technique. Performed diagnosis and treatment of diseases and injuries; conducted hygiene education; provided pre- and post-operative instructions, and fulfilled a range administrative duties. Implemented practice standards with authority and professionalism while employing effective interpersonal skills to encourage and develop positive relationships with patients.
OTHER
Volunteer, Asian Pacific Women’s Center, 2014 – present