Lyquaia Stowers Purcell

** ******** *****

Athens, GA 30607

actfok@r.postjobfree.com

EDUCATION

Georgia Southern University, Statesboro, GA Graduation Date: May 2013

Master of Education

Higher Education Administration

The University of Georgia, Athens, GA Graduation Date: May 2009

Bachelor of Family and Consumer Science

Child and Family Development

WORK EXPERIENCE

Ruffalo Noel Levitz Cedar Rapids, IA (Telecommute) June 2014- Present

Enrollment Management Division

Client Services Manager

Serve as the liaison between clients and internal staff members

Manage 3 million dollars of contracted services

Execute contracts by coordinating team members, purchasing data from outside name vendors, creating invoices, and setting up timelines using a resource management system

Coordinate procedures and schedules between internal departments, call center management, vendors, and sales/consulting groups

Provide thorough training and consultation for campaign and enrollment success

Set up and oversee multi-channel campaigns

Schedule weekly client meetings to provide updates project status reports

Reduce issues to core elements and develop solutions using problem solving/analytical skills

Emmanuel College Franklin Springs, GA January 2013 – June 2014

Enrollment Management Department

Assistant Director of Admissions

Director of Admissions

Managed departmental database by ensuring that information was accurate, ran reports, and built SQL queries

Supervised 9 student counselors

Trained faculty, coaches, and departmental staff on how to use the Enrollment Management CRM

Oversaw all outgoing mail promotional pieces, emails and social media updates

Implemented a new social media plan

Responsible for leading the on-campus events team in coordinating and executing on campus events and tours

Implemented semesterly recruitment, customer service, and database training

Aided in developing the yearly enrollment management strategic plan by contributing information, analysis, and evaluating trends

Promoted the college and attracted new students by maintaining working relationships with other college departments

Promoted the college by making presentations and speeches at high school College Days, denomination affiliated churches, and conferences throughout the state of Georgia

The University of Georgia Athens, GA January 2011-January 2013

Georgia Center for Continuing Education

Event Planner

Processed course and conference registrations

Converted inquiries into enrollment

Communicated with the general public regarding specific program information

Responsible for timely data entry, generating reports, and processing program expenses

Provided a high level of customer service

University of Georgia Testing Services

Assistant Testing Coordinator

Scheduled and proctored written and computerized tests to diverse groups of students

Assisted in the preparation and execution of summer orientation

Managed and created schedules for temporary employees

Coordinated and provided appropriate and necessary testing accommodations to students with documented disabilities

Communicated with professors to coordinate student testing needs and accommodations

Assisted Disability Coordinator with a student caseload by maintaining documentation and ensuring that students have all necessary accommodations

Emmanuel College Franklin Springs, GA May 2009-December 2010

Enrollment Management Department

Admissions Counselor and Recruiter

Managed 11 Student Enrollment Management Counselors

Maintained regular contact with prospective students by phone, email, and hand written postcards

Aided in planning and executing campus visitations days for hundreds of students

Traveled around the country to college fairs, high schools, and conventions recruiting prospects

Managed and analyzed data on prospective and current students and aided in constructing annual strategic plans

Coordinated short weekly trainings and one monthly strategic and formal training day for student workers

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