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Customer Service Manager

Location:
Odessa, TX
Posted:
February 07, 2016

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Resume:

Kenneth King

717-***-****

**** ****** ****, ******, ** 79763

actfo7@r.postjobfree.com

Professional

Profile

Highly enthusiastic customer service professional with 30 years client interface experience

Results driven manager with proven ability to establish rapport with clients and employees.

Strong organizational skills for enhanced communication

Seasoned in conflict resolution

Detail oriented

Skilled risk management and inventory control

Established customer relations and satisfaction

Adept team building and staff retention

Innovative problem solver

Meticulous policy administration

Maintained excellent safety and attendance record

Professional

Accomplishments

Supervisory

Supervised a team of over 300 employees

Recognized and developed employees to achieve maximum potential

Scheduled employees for peak need and benefit to maintain an efficient workforce

Recruited and selected associates appropriate for positions

Trouble Shooting

Identified and rectified areas of store loss

Reduced redundancy of inventory for increased store profit

Improved store performance and profit

Analyzed reports in order to protect company assets

Work History

May 2013 - present

Assistant Store Manager, Lowes Home Improvement, Odessa, TX

July 1986 - October 2012

Sales Clerk - Manager, WalMart, Bentonville, AR

Education

BBA Accounting

Angelo State University

San Angelo, TX

1987

References

Available upon request.



Contact this candidate