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Operations Manager

Location:
Tustin, CA
Posted:
February 07, 2016

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Resume:

ROBERT SIDES, JR.

**** *********** *****

Tustin, California 92782 1-714-***-**** (c)

OBJECTIVE

To obtain a position with an expanding transportation company. Over the past twenty years I have developed strong supervisory and managerial skills in various types of high-pressure and fast-paced work environments including the trucking and transportation industry with the ability to analyze, diagnose, and correct problems as they arise.

QUALIFICATIONS

Nearly 20 years experience in transportation industry including management, operations, logistics, compliance, regulations, and maintenance

Experience in challenging and high-stress environments

Capable of making quick and confident decisions

Successful in both team-oriented and individual work structures

Able to lead and persuade others to work harder and achieve more

Demonstrated success building and maintaining relationships with clients

Disciplined and determined work ethic

Excellent communication skills

SPECIFIC SKILLS

Professional experience in fleet and logistical transportation including DOT compliance, BIT inspections, tariff regulation, transport of refrigerated goods, truckload and ltl

Professional experience organizing and supervising warehouse operations

Professional experience managing sales accounts and maintaining strong and

active relationships with clients and customers

Experience in public speaking and preparing and delivering presentations

Trained in MS Word, Excel, Outlook, Lotus, as 400, and Qualcom

PROFESSIONAL EXPERIENCE

LTL Express, INC.: Aug. 2012 to Oct. 2013

Operations/Safety Manager

Freight Broker/Sales

Overseeing operations, safety, inspections, maintenance, freight brokerage and sales.

SUBURBAN PROPANE: Jan. to March 2012

Manager in Development Training

MTR WESTERN: May 2011 to Jan. 2012

GM Southern California

Planner and Customer Service

PRECISION DOOR SERVICE: Feb. 2011 to May 2011

Sales Manager

Oversaw Sales and Installation

MESA GARAGE DOORS CO.: Oct. 2009 to Feb. 2011

Operations Manager

Improved Customer Service, Installation, and Routing

Area Sales Manager

Managed 30 Salespersons for Orange County.

FFE TRANSPORTATION, INC.: Mar. 2002 to Sept. 2009

Regional Operations Manager (2004 – 2009)

Based in Downey, California. Improved productivity and revenue by 20%. Responsible for DOT compliance, BIT inspections, tariff regulation, transport of refrigerated goods including truckload and less than truckload. Hired, trained and evaluated employees. Oversaw all warehouse procedures and policies.

Fleet Operations Director (2002 – 2004)

Based in Dallas, Texas. Ensured all contractors and fleet managers complied with company rules and policies. Operated as logistics tracking coordinator. Increased productivity and retention.

SWIFT TRANSPORTATION CO., INC.: Feb. 1999 to Mar. 2002

Operations Manager (2000 – 2002)

Instructed optimizer and quality assurance programs. Performed customer service and driver management. Ensured planning and load tracking completed in proper and timely manner. Consistently increased productivity and revenue levels.

Regional Planner/Driver-Manager (1999 – 2000)

Ensured drivers properly planned and prepared for all loads and deliveries. Increased productivity and revenue. Provided superior customer service and driver retention to dedicated accounts.

AMERITRUCK, INC.: July 1998 to July 1999

Maintenance Coordinator

Provided direct and immediate support to drivers in need of repair service or emergency assistance.

UNITED STATES MARINE CORPS: Aug. 1991 to July 1998

Instructor (1995 – 1998)

Based at Camp Pendleton, California. Instructed Officers’ Courses teaching history and specific battle techniques.

Non-Commissioned Officer (1991 – 1998)

Served in two conflict tours in Middle East and Iraq. One conflict tour in Mogadishu, Somalia. Stationed in Camp Pendleton and Twenty-nine Palms, California; Okinawa, Japan; Shannon, Ireland; Cairo, Egypt; Sydney Australia; and Saudi Arabia. Delivered presentations to foreign and domestic government officials.

EDUCATION

UNIVERSITY OF NORTH TEXAS: Sept. 1989 to July 1990

Pre-Med Studies.

CROWLEY HIGH SCHOOL: Sept. 1985 to June 1989

Diploma Earned



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