Belinda L. Scarlett

**** **** ****** **.

Ft. Meade, Fl. 33841

863-***-****

actfni@r.postjobfree.com

I am seeking a career opportunity in which I may utilize the exemplary Customer Service skills that I possess.

Education:

Everest University July ’09- July 9,’11 Paralegal- Associates degree

Plant City Adult Center May ’85- May ’86 Century 21 Bookkeeping 1 & 2 (certificates)

Plant City High School August 1979- 1982 College Preparatory Tract

Work Experience:

Sparklin’ Clean Cleaning Service 7845 Lake Hendry Rd, Ft Meade, Fl 33841

Dates: 12/2010- present Phone: 863-***-**** Owner

Duties:

Cleaning of Residential & Commercial Accounts

Amazon Fulfillment 3350 Laurel Ridge Ave, Ruskin, Fl 33570 206-***-****

11/ 2015- 1/01/2016 Seasonal Fulfillment Associate Supervisor: Zachary Coombs

Flanders Of Florida 100 Crown Avenue, Bartow, Fl. 33830

Dates: Feb 3, 2014- May 8, 2014 Phone: (863) 533- 5300 Media Dropper

Duties:

• Insert Fiberglass into A/C Filters on assembly line • General cleanup of area

Tax Prep One 2109 W. Colonial Drive, Orlando, Fl. 32804

Jan 1, 2013- April 15, 2013 Phone: 863-***-**** Tax Preparer

• Prepare income taxes for individuals and self- employed • Customer Service skills

•Filing •Appointment Setting

•Filling out IRS forms & filing •Confidentiality

•Customer Interaction (One-on-One) •Microsoft Word, Excel, PowerPoint

•Collecting Monies owed & Upsales •Decision-making & operating office

Jackson Hewitt Tax Service 4149 U.S. Hwy. 98 North, Lakeland, Fl 33809

Dec 11- April 2012 863-***-**** Tax Preparer

12/2011- 04/2012

• Appointment Setting • Preparing Income Taxes /Collecting Monies Owed

• Filing • correspondence to/from IRS

North Florida Lubes, Inc Sept 2008 – Dec 2010 Customer Service Mgr.

• Customer Interaction, Problem Resolution, Upsales, recommending Services & completing estimates, order & stock mdse., store-to-store transfers, cashing out customers, verifying checks via Accucheck system, operating cameras, verifying cash, one-p, etc.

Florida Oil Services, Inc. Dec 2006- September 2008 Customer Service

• Customer Interaction, Problem Resolution, Upsales, recommending Services & completing estimates, order & stock mdse., store-to-store transfers, cashing out customers via Accu-check system, operating cameras, verifying cash, making nightly bank deposits, acting Store Mgr. while Store Mgr. on vacation, etc.

IMC-Agrico, M.P., Inc. Oct 1994- July 2001 Process Operator

• Operate forklift, bobcat, pay loader, aerial man lift, conveyors, unload rail cars, lockout/ tag out/ bleed out for electrical & maintenance, maintain conveyor belts & troubleshooting, collecting samples/ run tests for PH & acid content &density of product, control panels, maintain chutes, safety inspections (monthly)unload sulfur & lime cars, & many more duties as needed

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