ANTHONY SHERROD

**** ** **** **** *****, OK *****

405-***-****

actfn8@r.postjobfree.com

http://www.linkedin.com/in/anthonyromansherrod

PROFESSIONAL SUMMARY

Quality Assurance Analyst and Military Veteran with a Secret Security Clearance and 10 years of proven experience in the United States Army. Accomplished measurable results independently as well as collaborating with teams of 10 in a dynamic, fast - paced environment. Possess a comprehensive background in various testing techniques, troubleshooting, and process improvement derived from conducting domestic and global operations in Iraq and Afghanistan. Managed risk upon multiple lines to protect assets, property, and equipment valued over $1M while meeting the expectations of senior leadership. Possess extensive knowledge in software architecture technologies and test cases, plans and scripts. Recipient of multiple awards for outstanding performance and professionalism. Career supported by a Master Degree in Information Technology management and Bachelor’s Degree in Business Administration with a minor in Information Management combined with Lean Six Sigma Certification.

Creative Solutions

Troubleshooting/Repair

Defect Tracking

Leadership

Data Analysis

Training and Development

Policy Implementation

Organization/Communication

Inventory Control

PROFESSIONAL EXPERIENCE

Analysis & Logistics

Proven effective communicator with peers, superiors and subordinates, with demonstrated capacity to quickly learn and efficiently deploy programs, polices and procedures in successful support of overall equipment and logistics handling goals and objectives

Property book manager for Information Management equipment and installation property worth over $2M.

Created end-to-end test plans for Sonic Mobile App executed the plans and ensured that product functions to 100% of expectations and all objectives were met

Ran MySQL statements to validate data, tables, and preferences in client accounts for purpose of troubleshooting reported issues; resolved is the testing of the Sonic Mobile App

Monitored over $900K in accounts for vendors contracts valued at over $1B; implemented Lean Six Sigma methodologies for projects resulting in saving the organization over $700K

Optimization

Collaborated with a team of three on a project to analyze and design a system to improve reporting of patient data; increased accurate reporting by 85%

Developed, implemented, maintained a staff development plan manual to include reoccurring training and education for hundred employees; contributed to an 89% retention rating, up from 34%

Implemented LAN/WAN system for over 200 computers, which ensured consistency throughout the region and provided managers with critical tools to enhance programs; provided remote and on-site support for domestic and international networks.

Technical Support

Executed testing functions to include test planning, test case writing, and test execution for Point of Sale System and Sonic Mobile App utilizing the Kanban method of agile software development; identified

Installed, configured, and monitored local and wide-area networks, hardware and software in support of 200 personnel; boosted productivity and efficiency by 90% for multi-site operations

Worked with business organizations to configure custom site functionality and integrate Microsoft Office 2007/20010 with SharePoint 2007/2010

Installed, configured, and troubleshot for 1,000 clients utilizing MS Exchange servers; processed tickets end-user problems, analyzed the source and provided explanation of cause along with solution

ANTHONY SHERROD, PG. 2

EMPLOYMENT HISTORY

Quality Assurance Analyst (Temporary), Sonic Drive-In 2015 – Present

Human Resource Manager, HCR Manor Care 2014

Information Management Officer/HR Manager 2004 – 2014

EDUCATION & TRAINING

Master of Science, Information Technology Management, Trident University – 2015

Bachelor of Arts, Business Administration, Information Management minor, Trident University – 2009

SharePoint 2010 User Level1, Level 2, and Administrator Courses

Equal Employment Opportunity Course

CERTIFICATIONS

Lean Six Sigma- Black Belt

Network System Administrator Professional

SELECT AWARDS

Army Achievement Medal (6)

Army Commendation Medal (4)

Letter of Appreciation (5)

TECHNICAL SKILLS

Software: Microsoft Office, Project, Visio, SharePoint, Dreamweaver, Adobe Photoshop, Lotus Notes, OnTime, Mercury Quality Center, Visual Paradigm for UML, XL Miner

RDBMS: Oracle, MS SQL, Server, SQL, PL/SQL

Platforms: Microsoft Windows, Unix, Citrix

Networking: LAN &VPN/Remote Connectivity, TCP/IP

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