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Customer Service Representative

Location:
Manila, NCR, Philippines
Posted:
February 07, 2016

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Resume:

ANA FATIMA M. LABRO, R.N.

Address: A*** East Residences Ortigas Ciudad Grande

Executive Village Rosario, Pasig City

Mobile No. 091********

E-mail Add: actfkp@r.postjobfree.com

OBJECTIVE:

To be part of an excellent Company that develops good quality service, which offers professional growth, and further build up on the knowledge I have learned and for advancement of my career as well.

EDUCATIONAL ATTAINMENT:

BACHELOR OF SCIENCE IN NURSING

De Ocampo Memorial College, Sta. Mesa Manila - 2003-2007

Tertiary Level

Sta. Lucia High School - 1998-2002

Secondary Level

De Castro Elementary Scool - 1992- 1998

Primary Level

WORKING EXPERIENCE:

Customer Service Representative

“Travel Account” UNITED AIRLINES

CONCENTRIX CORPORATION (formerly IBM DAKSH)

7th Floor Hanston Square, #7 San Miguel Ave.

Ortigas Center, Pasig City, Philippines 1600

October 2013-July 2014

>Health Care Assistant

LIME TREE HOUSE RESIDENTIAL CARE HOME

Lewes Road,Ringmer,Lewes. East Sussex BN8 5ES United Kingdom

August 2011 to May2013

Responsibilities:

Personal Care

Preparing meals for the client

Administering Medications

Record Care Plan Updates

Receives Requests and Inquiry phone calls from clients

GROVE HILL RESIDENTIAL CARE HOME

Grove Hill, Highworth, Swindon SN6 7JN United Kingdom

February 2011 to August 2011

>Health Care Assistant

Responsibilities:

Personal Care

Preparing meals for the client

Record Care Plan Updates

Receives Requests and Inquiry phone calls from clients

TRAINING(s) ATTENDED:

"United Airlines New Hire USA & Mexico IDM Training" October 1-30, 2013

7/F Hanston Square, San Miguel Ave.

Ortigas Center, Pasig City

INFECTION CONTROL & HAND HYGIENE August 14, 2012

Lime Tree House

HEALTH & SAFETY (COSHH)

& FIRE SAFETY August 14, 2012

Lime Tree House

DIGNITY IN CARE March 7, 2012

Lime Tree House

RESPECTING & INVOLVING March 7, 2012

PEOPLE WHO USE OUR CARE

Lime Tree House

EMERGENCY FIRST AID AT WORK February 3, 2012

Lime Tree House

MEDICINES HANDLING & ADMINISTRATION December 9, 2011

Lime Tree House

MANUAL HANDLING TRAINING August 31, 2011

Lime Tree House

PERSONAL INFORMATION:

Age: 30

Birthday: August 18, 1985

Birthplace: Sta. Cruz, Manila

Citizenship: Filipino

Civil Status: Single

Gender: Female

Height: 5’1 ft.

Weight: 40 kg.

Religion: Roman Catholic

Character References Available Upon Request.

I hereby certify that the above statement is true and correct to the best of my knowledge and beliefs.

Ana Fatima M. Labro



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