NANDA CHITRAKOTI

#****- **** ****** ** ****, Mobile No: 647-***-****

Toronto, Ontario - M6P 4B1 Email: actfjs@r.postjobfree.com

Objective:

Seeking a position to develop a career in the ever changing, challenging and dynamic field of technology by giving the best with all my ability, sincerity as to attain organizational goals there by fulfilling my personal goals.

Software Expertise:

Bug Reporting Tools : Radar, Espresso, HP QC and Jira

Automation testing tools : QTP and Selenium WebDriver

Operating System : Windows versions, UNIX/Linux and MAC OS

Domains worked on : Manufacturing, Hi-tech, and Banking

Testing Methodologies : Waterfall, V Model, Agile

Process Management and Compliance : SOX Auditing

RDBMS : Oracle, SQL 2005/2008 & Basic SQL queries

Scripting Languages : Java Script, HTML, XML, Web services and CSS

Certification:

ISTQB Foundation Level Certification

Career Highlights:

5+ years of experience in testing the Web applications

Strong understanding of QA Principles, QA Process as well as Software Development Life Cycle

Solid understanding of business requirements, designing test plans, developing and executing test cases, traceability matrix and defect reporting

Expertise in various types of testing including functional, integration, cross browser, GUI, regression testing as needed.

Involved in SOX audit for process management and compliance of certain applications under one of the client

Experienced in creating User Manuals for Web applications

Intermediate knowledge of Unix/Linux command lines

Creatively problem solved customer complaints, technical issues and quality of service support

Experience with Data-driven testing and writing SQL queries for database manipulation

Strong customer services, Effective communication and building rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close

Excellent knowledge of the CMMI, ISO 9126 and other quality standard or reference in the industry

Proficient with Windows operating system; Microsoft Word, Excel, PowerPoint and MAC Operating system

Excellent analytical and troubleshooting skills

Highly flexible and able to work independently as well as in a team

Self-motivated, enthusiastic and determined to perform well

Professional Experience:

QA Engineer (5+ years), Tata Consultancy Services Ltd, Oct -2008 to Jan-2014

Client: JP Morgan Chase

It is a multinational banking and financial services holding company

Roles and Responsibilities:

Creating and executing test cases based on business requirements to ensure quality delivery of software.

Participating in release meetings for maintenance and development projects to ensure all platform requirements are met

Handling regression testing, unit testing and retesting for the raised defects

Determining the defects during testing and following up with the Dev team for the earliest fixes of the issues

Providing test progress status/reports to management and executives

Effectively involving in scrum meetings.

Client: Apple Inc.

It is an American multinational corporation that designs, develops, and sells consumer electronics, computer software, online services, and personal computers

Roles and Responsibilities:

Summarizing the requirement from the knowledge transfer sessions and prepared test scenarios accordingly

Coordinating test case reviews with stakeholders.

Detailed and effective test case scripting for the finalized test scenarios and uploading the scripts in Radar

Identifying obstacles and roadblocks during execution phase and informed corresponding development team for the earliest fix

Preparing detailed status report and shared to the clients on daily and weekly basis

Involving in adhoc testing, integration testing, unit testing, regression testing, retesting, compatibility testing and database testing

Coordinating in casual analysis of the defects raised by clients and providing the required information during UAT phase

Automating the test scripts using Selenium Web driver and JavaScript.

Working closely with BA and Development during project and defect testing.

Held predominantly responsible for OS compatibility testing

Ensuring all testing is completed and that the software functions with the highest standard of quality possible.

Planning and supporting user acceptance testing, official sign-off approval on releases ready for UAT and production

Supporting customers to resolve quality, serviceability and performance related issues for applications

Client: Chrysler Group LLC

It is an American automobile manufacturer that sells vehicles worldwide

Roles and Responsibilities:

Auditing Service request?s as per norms and reporting the issues and findings to PQMs

Monitoring the requests & audited the requirements at each quality gate

Preparing and sharing Weekly Status reports with clients and management

Performing Manual Testing for Application Management System (AMS)

Analyzing and documenting the issues discovered during testing.

Verifying and closing issues resolved during the release cycle

Developed GUI Screen for an application using HTML, JavaScript and CSS

Discussing the typical Service Requests (Program changes and Emergency changes) with Onsite co-coordinator and adapted the best possible solution

Updating the user manuals for all the applications on a regular basis

Providing direction, expertise, feedback, coaching and development to build the capability of more junior staff

Academic Qualification:

Vishveshwaraiah Technological University, Belgaum, India

Computer Science and Engineering, B.E.C Bagalkot, India 2008

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