Shipra Mehta. B.COM, CHRP

*** ********* ****.

Brampton, ON L6V 4S7

647-***-**** actfgf@r.postjobfree.com

A strategic and collaborative Human Resources Generalist who builds trusting relationships at all levels to achieve outstanding results. A Certified Human Resources Professional (CHRP) with over 5 years of progressive corporate Human Resources experience and proven record of accomplishments in Employee Relations, Leadership Development, Performance Management, Change Management, Reorg. Design and Talent Management

Professional Experience

Walmart Canada Corporation, Mississauga

Human Resources Generalist January 2015 – Present

Partner with business units at home office to ensure people strategies are aligned to the overall company’s objectives and establish effective and trusting relationships with clients and with other stakeholders at all levels

Coach, counsel and advice leaders on all aspects of HR functions and processes including Talent Management, Diversity & Inclusion, Organizational Design, Change Communication, Employee Development, Performance Management, Total Rewards

Support business leaders with organizational changes ensuring new structures support the strategic direction of the business, communications are clear and relevant as well as talent is deployed effectively.

Facilitate ongoing talent management discussions as well as lead the annual Talent Review and Succession Planning meetings with the business leaders and ensure plans are executed, tracked and measured for success.

Partner with Talent Management and Total Rewards team to implement and execute the annual performance management and the annual merit increase process.

Act as an advisor to managers on full life cycle of performance management including the development of goals, performance measures, assessments and developing improvement plans.

Manage the job posting process and liaise with the recruitment team to ensure talent acquisition strategies and activities attract the right candidates. Advising hiring managers on interview techniques and recommendation on appropriate compensation.

Partner with managers to conduct involuntary terminations and manage the end-to-end process which includes planning, notification meeting and designing communication cascade

Provide guidance and advice with improving employee engagement within assigned client groups, partnering with managers to develop action plans and monitor adherence to action plans.

Plan, track and monitor headcount and wage budgets for business units. Analyze wage drift, turnover rates to monitor trends and provide recommendations.

Demonstrated success in streamlining HR processes and driving efficiencies with in our team

Sound knowledge of Employee Relations, Employment Legislation, Human Rights Code, Employment Standards Act, Health & Safety and Labour Relations Act

Coordinator, Human Resources August 2012 – December 2014

Partnering with Human Resources Business Partners to provide HR support to home office and store associates

Liaise with functional areas such as HRIS, Recruitment, Payroll and Compensation & Benefits teams to facilitate employment changes

Designed and implemented the communication for pregnancy/parental leave and Ontarian’s with Disability Program.

Provide front-line service to all associate requests and engage HR functional areas as required

Facilitate and manage New Hire Orientation sessions.

Collaborate with HR Business Partners and provide support on reorganizational projects and change initiatives.

Complete all documentation related to new hires, promotions, transfers, terminations, leave of absences, retirement, employment verifications and on boarding associates.

Provide advice to associates on different employment related legislation and corporate policies and procedures.

Supporting HR initiatives and programs such as Performance Management, Annual Increases, Headcount & Budgets, Associate Engagement, etc.

Provide continuous feedback in enhancing HR processes and procedures.

Leadership Development Coordinator November 2010-August 2012

Focused on providing service to senior Leaders and Officers in the business

oResearch and design information package for executive development program

oLiaising with international partners to facilitate various components of the program

oEstablish effective relationships with the executive team during the program

Plan and manage global leadership and culture training sessions such as Walton Institute

oRe-designing and communicating enrolment process to HR Business Partners

oPlanning session dates and rolling out formal communications to the business

oEnrolling participants, managing pre-work, organizing training material/reports, tracking participation

oManage HR program vendors to ensure service agreements are adhered to

Talent Review and Succession Planning

oLiaise with global talent management team to manage the Talent Review process

oCreate and administer advance level spreadsheets for the management of data, such as succession planning, profiles and score cards for senior leaders

oPartner with HR Business Partners to communicate Talent Review process and organize calibration meetings

Support the Diversity & Inclusion team in managing events such as ‘Women in Retail’ and ‘Cultural World Fair’ with participation from across Canada

Administer the process for 360 feedback surveys and psychological assessments

Analyzing Profit & Loss reports and provided recommendations in managing departmental budgets

Talent Acquisition Coordinator May 2010-November 2010

Assisted with recruitment and selection process for field operations

Completed full-cycle recruitment for corporate vacancies pre-screen resumes, conduct behavioral interviews, background checks, verified references, and extended job offers

Supported the campus and Summer Student recruitment programs

Facilitates intake meetings with the hiring managers to understanding requirement of the job enabling a strategic partnership with the business

Collaborate with HR Business Partners to facilitate new job openings and working through the process

Maintaining a talent pool of candidates from social media, like LinkedIn, Monster

Creating job requisitions and managing candidate pool on the applicant tracking system (Kenexa)

Supported a team of Talent Acquisition Specialists in scheduling interviews, creating new hire package, administering assessments and on boarding new associates

Well versed in managing the Applicant Tracking System (Kenexa BrassRing)

Coach Leatherwear, Square One Mississauga

Sales Associate 2010-2011

Provide superior service to all customers, act as a Brand Ambassador and strive to meet and exceed sales goals

Engage in up-selling, cross selling and multiple selling for all product categories

Assist in processing and replenishing merchandise and monitoring floor stock

Manage the Retail Management System related to sales transactions, payment, stock inquiry and customer database input

Femme de Carriere, Square One Mississauga

Customer Service Associate 2009-2010

Orient and train associates utilizing effective communication and demonstration skills

Provided courteous, helpful customer service throughout the store

Formulated and analyzed daily/weekly sales and inventory reports

Kingfisher Airlines (International carrier with 7000 employees servicing to U.K, India, Middle East and South-Asia)

In-Flight Manager 2006-2009

Led a team of 6-7 cabin crew to achieve common objectives of providing efficient service

Conducted performance evaluations of cabin crew, and provide feedback on strengths and areas of opportunity

Interacted with diverse clientele and handled all situations professionally

Organized and carried out briefings and debriefings prior and post every flight

Exceeded guest expectations by providing prompt services and received ‘Award of Excellence’

Education

Member of Human Resources Professionals Association

Leading Change Workshop, Walmart Canada Corp. 2015

Certified Human Resources Professional (CHRP) Designation 2014

Human Resource Management 2012

Completed with High Honours from Sheridan College

Bachelors of Commerce Degree 2004

University of Delhi (Amongst the top five Universities in India)

Proficient knowledge of Microsoft Office 2007 - Word, Excel, PowerPoint (level 2), Visio, Outlook, Internet Explorer, Kenexa BrassRing (Applicant Tracking System) and PeopleSoft.

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