Lynette Williamson

**** *. ******** ***, ******, CO 80014 Cell: 720-***-**** actffv@r.postjobfree.com

Objective

I am a proven top performer with over 20 years of experience in the automotive field as a Service Advisor and Warranty Administrator. Seeking a position as a Service Advisor in a fast paced, high volume automotive repair facility where I can display my abilities as a top performer in production as well as customer satisfaction and loyalty.

Experience – Service Advisor

Pollard Motor Company – Boulder, CO. 09/2013 to Present

oGreets customers in a friendly and professional manner.

oIdentify, confirm and offer resolution to customer’s automotive needs and concerns.

oDispatches repair orders to Technicians following dispatch policy and utilizing cost control methods.

oProvide estimates that are accurate and support pricing policies. Effectively communicate and sell needed repairs and maintenance to customers.

oUpon completion of service promptly and professionally deliver vehicle to customers.

Colorado Chrysler Jeep – Aurora, CO. 03/2007 to 09/2013

oGreets customers in a friendly and professional manner.

oIdentify, confirm and offer resolution to customer’s automotive needs and concerns.

oDispatches repair orders to Technicians following dispatch policy and utilizing cost control methods.

oProvide estimates that are accurate and support pricing policies. Effectively communicate and sell needed repairs and maintenance to customers.

oUpon completion of service promptly and professionally deliver vehicle to customers.

Medved Chrysler Jeep – Wheatridge and Castle Rock, CO 06/2004 to 03/2007

oGreets customers in a friendly and professional manner.

oIdentify, confirm and offer resolution to customer’s automotive needs and concerns.

oDispatches repair orders to Technicians following dispatch policy and utilizing cost control methods.

oProvide estimates that are accurate and support pricing policies. Effectively communicate and sell needed repairs and maintenance to customers.

oUpon completion of service promptly and professionally deliver vehicle to customers.

Additional knowledge, skills, and abilities.

Communication skills – Communicates effectively with others.

Time Management – Manages one’s own time as well as others time. Effective multi-tasker.

Computer Skills – Very proficient in ADP, Reynolds and Reynolds DMS Systems.

Extensive relationships with multiple fleet accounts.

References.

Professional and personal references available upon request.

Contact this candidate