June E. Frazier

**** ***** **** **** ****** Tulsa OK 74133 918-***-**** actffo@r.postjobfree.com

Thank you for reviewing my résumé for a position with your organization. As illustrated by the enclosed résumé, I have successfully demonstrated the ability to oversee operation, develop business, enhance sales and provide superior customer service throughout my career. Additionally, I have established profitable operations, built and trained high-performance teams, measured performance and directed complex logistics for both full and part-time staff. As an ambitious, strategic thinker with a can-do attitude, I am confident that I have the qualifications to make an immediate impact on your team.

During my career, I have willingly accepted high-profile projects, implemented strategic sales and marketing concepts in order to drive business. Those who have worked with me will tell you I consistently surpass expectations, have the rapport-building skills to nurture long-term relationships with customers and peers, with the highly effective sales, product presentation and client relations skills necessary to boost profits in a competitive marketplace. I offer:

Proven experience for achieving revenue and profit objectives

Rapport building and relationship management skills necessary for earning the trust and confidence of decision makers

Strategic marketing and brand management expertise

The ability to communicate the corporate vision, deliver results, boost customer confidence and drive revenue

While my résumé can provide a brief overview of my background, I would appreciate the opportunity for a personal interview. At that time, we can discuss your specific requirements and my ability to fulfill them.

Given my qualifications, I look forward to visiting with you in the near future.

Sincerely,

June E. Frazier

June E. Frazier

7422 South 95th East Avenue Tulsa OK 74133 918-***-**** actffo@r.postjobfree.com

Focus

Dynamic, confident professional seeking a position with a premier organization, fully utilizing the demonstrated business development, project management and coordination, strategic and consultative sales, marketing, customer service and team leadership expertise essential to implement strategic initiatives to increase productivity, generate revenues and contribute to overall objectives in a competitive environment.

In Brief

Diversified operations, consultative client support, strategic sales, marketing and business development experience encompassing multiple professional arenas, with a proven record for expanding customer base, leveraging opportunities and generating revenue, combined with proven relationship management, team building, customer service and event management:

- Strategic Sales & Marketing - Performance Management - Team Development

- Business Analysis - Customer Retention - Employee Relations

- Proactive Problem Solving - Project Management - Promotions/Events

- Regulatory Compliance - Relationship Management - Customer Service

- Training/Mentoring - Conflict Resolution - Process Improvement

- Competitive Market Analysis - Corporate Communications - Purchasing/Procurement

Proven rapport building and relationship management skills necessary for ensuring optimal satisfaction and retention in competitive arenas

High performance team building skills with a solid record for training and evaluating staff and measuring performance

Experienced consultative sales and marketing professional with a record for earning the trust and confidence of key clients, creating strategies to enhance sales and services across multiple lines, as well as launching new products/services

Computer Skills: Microsoft Word, Excel; Outlook; Internet; multiple industry-specific applications

Education

Bachelor of Arts, Business Langston University, Langston, OK

Career Highlights

Unit Clerk/Certified Nursing Assistant, St. John’s Medical Center, Tulsa, OK (2012 to 2015)

Promoted to Unit Clerk, serving as point-of-contact for medical personnel, patients, families and multi-disciplinary agency representatives in a 30-bed unit

Trained new medical personnel on policies and procedures, with accountability for evaluating performance and ensuring corporate, state and federal compliance

Provided optimal patient care, coordinating with cross-functional teams of physicians and ancillary staff to monitor and evaluate plans of care

Built rapport with patients, families and health care professionals, presenting complex treatment plans, ensuring comprehension and contributing to overall patient well-being

Bus Driver, Tulsa Public Schools, Tulsa, OK (2011 to 2012)

Managed and coordinated logistics to safely transport a diverse, multi-cultural student body, encompassing grade school through high school

Built relationships with administrators, students and families to implement corrective measures as necessary to ensure safe transportation

Comply with stringent traffic, local, state and federal regulatory regulations and protocols

June E. Frazier

7422 South 95th East Avenue Tulsa OK 74133 918-***-**** actffo@r.postjobfree.com

Career Highlights, Continued

Sales Agent, Joe Cooper Ford, Tulsa, OK (2010 to 2011)

Apply consultative sales and communications expertise to drive sales in a competitive market

Manage customer relations and apply up-selling techniques in order to boost profits

Build rapport and resolve customer relations issues in order ensure optimal satisfaction and retention

Realize new sales opportunities, meet monthly/annual thresholds

Communicate the corporate vision while maintaining mandatory training and administrative protocols

Certified Insurance Agent, America General Insurance, Tulsa, OK (2009 to 2010)

Developed and implemented strategic business development and financial planning strategies in order to build relationships, drive new business and increase sales

Licensed Accident, Life and Health Insurance Agent

Customer Service Agent, Sears, Tulsa, OK (2008)

Oversaw new hire training, performance evaluations and team development functions throughout service department

Built relationships with customers in a high-volume environment, with accountability for resolving conflict and ensuring repeat business, as well as implementing sales and marketing initiatives to expand sales to new customers in a competitive marketplace

Director of Catering, The Summit, Tulsa, OK (1984 to 2007)

Point of contact between executive management, administration and membership of up to 1,600 individuals and corporate accounts; resulting in excellent membership relations and illustrating optimal handling of confidential information

Directed, organized and handled all scheduling and coordination details for private membership catering events off-site

Managed all event reservations and logistics for membership events

Accountable for all private event coordination on-site, generating approximately $25K to $50K in monthly revenues

Trained and oriented all new hires throughout the organization, including marketing, catering and administrative director positions, kitchen and wait staff, with accountability for evaluating performance, implementing process improvement programs and overseeing scheduling

Represented executive management and the board of directors at multiple functions with potential and existing members, communicating the organization’s corporate vision and ensuring optimal membership satisfaction and retention

Promoted throughout the club, with experience in all aspects of the organization, from kitchen assistant, executive administration and managerial assistant, to final position as Catering Director

References Furnished Upon Request

Contact this candidate