HANGLUR SRINIVAS

No **, *st ‘A’ Main, *th Cross, ISRO Layout,

Bangalore, Karnataka, India, PIN-560078

Mobile: +91-984*******; Tel: +91-080-********

Email: actfe8@r.postjobfree.com, actfe8@r.postjobfree.com

A technically qualified professional with strong domain experience in IT Quality and Information Security Management

Seeking a challenging opportunity as Head IT quality/security management

Core Strengths

Over 12 years of insightful experience in IT Project Management, having strong experience in implementation and management of ISO 9001: 2000 standards, and CMMI, Rational Unified Process (RUP) and Agile Scrum process frameworks.

Over 20 years of experience in software design, development and implementation.

Over 2 years experience in implementation and management of Information Security Management System (ISMS ISO27001).

Over 2 years experience in implementation and management of information technology service management (ITIL V3/ISO20000 and CMMI for Services).

Over 10 years of hands-on experience and expertise in planning and executing internal quality audit of software and information security processes.

Core competence in end to end implementation and management of configuration management process using ClearCase (base as well as UCM and ClearQuest) and StarTeam, SVN, CVS.

Core competence in end to end implementation and management of test management of large software projects.

Rich knowledge and understanding of CMMI for development and ISO9001:2008 and ISO27001:2005 processes.

Equal competency in Agile (Scrum process) implementation as certified scrum master.

Successful track record in tools and technology change management.

In-depth knowledge of foreign exchange and money market domain like spot, swap, forward trading, factor sensitivity calculations and P&L calculations.

Experienced in managing Front-office, Middle-office and Back-office Operations.

Proven proficiency in assessing project requirement and provide roadmap for development

A professional with analytical bent of mind and willingness to learn and upgrade on knowledge and new systems.

Excellent communication and interpersonal skills.

Professional Experience

SQA Manager (April 2010 – February 2012)

Idexcel Technologies Private Limited

Responsibilities: Responsible for managing, maintaining, and continuously strive for improving software quality management system as well as Information Security Management System.

Project: (Project Site: Bangalore)

The current project involves management of CMMI for development version 1.2 and ISMS (ISO27001) quality management system. It involves:

Implementation of software process improvement (SPI) initiatives in Idexcel by implementing CMMI Version 1.2 maturity level 3.

Establishing quality management system (QMS) and creating all process assets like quality manual, procedures, guidelines, standards, templates and checklists.

Establishing organizational system development life cycle (SDLC) framework compliant with requirements of CMMI and Agile Scrum process models.

Establishing process tailoring guidelines.

Mentoring and guiding project quality representatives and project team members to ensure quality deliverables.

Initiating process improvement based on feedback from users of QMS and customer satisfaction surveys.

Compliances to audit requirement and planning and executing periodic surveillance and internal audit of quality management system.

Preventing defects and performing Causal Analysis of defects data collected across all projects.

Metrics data collection and analysis and publishing metric baseline reports periodically.

Implementation of technology and process change initiatives across all projects in the organization.

Imparting training quality management system training to all stakeholders in order to create awareness of organizational standard software processes.

Additional role of Chief Information Security Officer (CISO) involves

Implementing, managing and continuously improving ISMS based on IS027001 standard.

Establishing policies, plan and procedure for implementation of ISMS.

Imparting ISMS awareness training to all new employees.

Developed Business Continuity Plan (BCP) for organization as well as projects.

Developed Disaster Recovery (DR) plans for organization assets.

Achievements:

Successfully established information security management system and enabled the organization to attain ISO27001:2005 certification.

Successfully established ISO9000: 2000/8 and SEI CMMI for development Level 5 compliant quality management system.

Increased productivity by reducing cycle time of development and enhanced the quality of the product by enforcing quality initiatives across the organization.

SQA Manager (October 2008 - April 2010)

Marlabs Software Private Limited

Responsibilities: Responsible for managing, maintaining, and continuously strive for improving software quality management system as well as Information Security Management System.

Project: (Project Site: GDIC, Bangalore and Mysore)

The current project involves management of CMMI/CMM, ISO9001:2000, ISMS (ISO27001) and PCMM quality management system. It involves:

Implementation of software process improvement (SPI) initiatives in Marlabs by implementing CMMI Version 1.2 maturity level 5.

Establishing quality management system (QMS) and creating all process assets like quality manual, procedures, guidelines, standards, templates and checklists.

Establishing organizational system development life cycle (SDLC) framework compliant with requirements of CMMI and Agile Scrum process models.

Establishing process tailoring guidelines.

Mentoring and guiding project quality representatives and project team members to ensure quality deliverables.

Initiating process improvement based on feedback from users of QMS and customer satisfaction surveys.

Compliances to audit requirement and planning and executing periodic surveillance and internal audit of quality management system.

Preventing defects and performing Causal Analysis of defects data collected across all projects.

Metrics data collection and analysis and publishing metric baseline reports periodically.

Implementation of technology and process change initiatives across all projects in the organization.

Imparting training quality management system training to all stakeholders in order to create awareness of organizational standard software processes.

Additional role of manager of Information Security Management System involves

Implementing, managing and continuously improving ISMS based on IS027001 standard.

Establishing policies, plan and procedure for implementation of ISMS.

Imparting ISMS awareness training to all new employees.

Developed Business Continuity Plan (BCP) for organization as well as projects.

Developed Disaster Recovery (DR) plans for organization assets.

Achievements:

Successfully established ISO9000: 2000/8 and SEI CMMI for development Level 5 compliant quality management system.

Successfully enabled the organization to attain CMMI for development maturity level 3.

Increased productivity by reducing cycle time of development and enhanced the quality of the product by enforcing quality initiatives across the organization.

Executive Consultant QA (January 2007 - September 2008)

Valtech India System Private Limited

Responsibilities: Responsible for managing, maintaining, and continuously strive for improving software quality management system as well as Information Security Management System.

Project: (Project Site: ODC, Bangalore)

The current project involves management of CMMI/CMM, ISO9001:2000, ISMS (ISO27001), PCMM and Agile Scrum quality management system. It involves:

Aligning Agile Scrum development process with ISO9001:2000 and CMMI process framework.

Taking active part in software development by using new process models like Agile (Scrum).

Implementation of PCMM process model L2/L3.

Evolving and updating guidelines for process tailoring based on project requirements.

Mentoring and guiding project quality representatives and project team members to ensure quality deliverables.

Initiating process improvement based on feedback from users of QMS and customer satisfaction surveys.

Compliances to audit requirement and planning and executing periodic surveillance and internal audit of quality management system.

Defect Management: Preventing defects and perform Causal Analysis of defects data collected across all projects.

Metrics data collection and analysis and publishing metric baseline reports periodically.

Implementation of technology and process change initiatives across all projects in the organization.

Additional role of manager of Information Security Management System involves

Implementing, managing and continuously improving ISMS based on IS0-27001 standard.

Establishing policies, plan and procedure for implementation of ISMS.

Imparting ISMS awareness training to all new employees.

Enforcing ISMS policies throughout the organization.

Developed Business Continuity Plan (BCP) for organization as well as projects.

Developed Disaster Recovery (DR) plans for organization assets.

Senior Consultant (September 2005 – December 2006)

Blue Star Infotech Limited/HP

Responsibilities: Responsible for managing, maintaining, and continuously strive for improving software quality management system.

Project: (Project site: GDIC, HP, Bangalore)

The current project involves management of CMMI/CMM, ITIL V3/ISO20000 service management and ISO9001:2000 quality management system:

To plan and evolve guidelines for process customization based on project requirements.

Implementation of RUP for software development.

Mentoring and training project quality representatives and project team members.

Responsible for initiating process improvement on the basis of feedback collected from users of QMS and customer satisfaction surveys.

Planning and executing periodic auditing of quality management system.

End to end management of change management and release management of internal applications as part of service management operations in HP.

Senior Consultant (August 2003 – August 2005)

Polaris Software Lab Limited

Responsibilities: Responsible for Foreign Exchange (Forex) and Money Market consultancy, overall software quality management (Facilitation), test system management, and software configuration management.

Project: (Project site: Citibank London, UK)

The project involves analysis of requirements for foreign exchange instruments like SPOT, Forward, and SWAP deals and profit and loss analysis and risk management. Responsibilities include Quality facilitation (ensuring compliance of process, timeliness and quality of project deliverables, and monitoring schedule, resource and effort utilization), process improvement, and auditing of Forex technology projects. The project also required software configuration and change management of Forex technology projects using Rational ClearCase 4.2.

Hardware Platforms: Pentium PC, Dec Alpha Server

Operating Systems: Win NT/Win 2000, Dec Alpha Open VMS

Software Tools: ClearCase, Eclipse

SQA/SCM Manager (May 2001 – July 2003)

Asprecise.com Pte Ltd, Singapore

Responsibilities: Responsible for entire Software quality management, software configuration management, and software test management.

Project: (Project site: Singapore Airlines Engineering Company, Singapore)

Project 1: The project involved designing, development, implementation, and maintenance of a comprehensive Quality Management System for the organization to enable them to get ISO certification and reach SEI CMM level 5.

Responsibilities:

Developing software process assets such as quality system policy manual, forms, procedures, instructions, and standards for quality management system.

To plan and execute internal audit to ensure that Quality Management System meets overall goal and objectives of the organization.

To train the developers in using quality system and process assets.

Conducting internal process improvement (CBA IPI) and to drive the organization to reach CMM level 5.

To conduct ISO 9001:2000 assessment to enable the organization to achieve ISO certification.

To implement actions to achieve planned results and to strive for continual process improvement involving technology changes, process changes, and defects prevention activities.

To develop coding standards for programming languages like C, C++, PL/SQL, Java, HTML, XML and JavaScript.

Project 2: This project involved designing, development, implementation, and maintenance of Software Configuration Management system using Rational ClearCase 4.2.

Responsibilities:

Implementation of software configuration management process like identification, version control, change control, configuration audit, and status reporting.

Implementation of appropriate project policies using configuration specification and security management.

Implementation of build, release, and deployment management tasks with ClearMake tool, labels, branches, triggers, attributes, scheduler, and integration of third party tools and environment with ClearCase.

To develop detailed change management procedure, to implement plan and procedures and user manuals to train the developers and managers for using the SCM system.

To conduct periodic user training to keep the developers up to date regarding the changes and improvements made to the SCM system.

To fine tune and improve the design, implementation, and performance of the SCM system on the basis of feedback from project managers and developers.

Project 3: The project involved establishing an independent test group (ITG) and implementing testing process. This required establishing independent test environment for development test, user acceptance test (UAT), and Production.

Responsibilities:

Establishing test life cycle (TLC), testing requirements and testing procedure, and training the testing team.

To design, develop, and implement a complete 3-tier testing environments like SIT for system integration test, UAT for user acceptance test, and production for deployment of application.

To evaluate Empirix test suite and Mercury Interactive test suite for automated testing.

Hardware Platforms: Pentium PC, IBM RS6000

Operating Systems: Win NT/Win 2000, IBM AIX, Unix

Software Languages/Tools: ISO 9000:2000 and SEI CMM/CMMI, MS Project, MS Visio, MS Excel, ClearCase 4.2.

Achievements:

Successfully established ISO9000: 2000 and SEI CMM Level 5 compliant quality management system.

Successfully carried out ISO certification assessment.

Successfully driven organization to attain CMM maturity level 3.

Increased productivity by reducing cycle time of development and enhanced the quality of the product by enforcing quality initiatives across the organization.

Developed an ideal model configuration management system (as recognized by Rational Singapore) using ClearCase.

Increased efficiency of developers and improved quality of the product by enforcing configuration management initiatives across the organization.

Established an Independent Test Group (ITG) and implementing testing process.

Improved the efficiency and effectiveness of testing by tool automation.

Project Manager (May 2000 – April 2001)

Asprecise.com Pte Ltd, Singapore

Project: (Project site: Singapore Airlines Engineering Company, Singapore)

The project involved designing, development, implementation, and maintenance of a 3-tier B2B exchange system for maintenance, repair, and overhaul of aircraft and components.

Responsibilities:

Overall requirement management.

Project estimation, planning, tracking, and control.

To employ proper risk management measures.

To design overall architecture of 3-tier B2B exchange system using HTML, XML, and JavaScript as presentation tier, Java (servlets) as business logic tier, and Oracle 8i as database tier.

Data modeling using ER studio tool.

Application modeling using UML tool.

To design 3-tier testing strategy and environment for System Test, User Acceptance Test and Production.

To enforce quality assurance and configuration management activities according to project plan.

Hardware Platforms: Pentium PC, IBM RS6000

Operating Systems: Win NT/Win 2000, IBM AIX, Unix

Software Languages/Tools: MS Project, MS Visio, MS Excel, J2EE, Oracle 8i, HTML, XML

Consultant (August 1997 – April 2000)

Cap Gemini/Citibank, Singapore

Responsible for overall Trestel application support, maintenance, and enhancement as per agreed SLA requirements of Citibank.

Project: (Project site: Cap Gemini, Singapore)

The project involved overall maintenance and support of Treasury Transaction System (foreign exchange and money market) for Citibank.

Responsibilities:

Providing support to existing applications as per service level agreement (SLA).

To provide round the clock application support.

Supervision of problem management and resolution.

Incident management.

Designing, developing, and delivering new applications on the basis of user requirements.

To design, develop, and implement new projects as per SDLC.

To supervise Confirmation Management System (CMS) for Trestel in Pascal on VAX/VMS.

To perform Forex Profit and Loss reconciliation project in Oracle on VAX/VMS.

Hardware Platforms: Pentium PC, Dec Alpha Server

Operating Systems: Win NT/Win 2000, VAX/VMS, OPEN/VMS

Software Languages/Tools: Pascal, Oracle 7.x, MS Project, GTMS Problem reporting tool

Scientist SD (August 1980 – July 1997)

ISRO Satellite Centre, Bangalore

Project: (Project site: ISRO Satellite Centre /ISTRAC, Bangalore)

The projects involved designing, development, testing, and implementation of digital spacecraft simulator on digital Unix real time environment using C, C++, and Oracle. It also involved:

Responsibilities:

Designing, development, testing, and implementation of tele-command and telemetry database using Oracle RDBMS.

To develop analysis tool for analyzing field of view (FOV) of spacecraft sensors, shadowing of spacecraft solar panel, and other spacecraft sub systems.

Hardware Platforms: Pentium PC, VAX Server, Dec Alpha server, IBM RS6000

Operating Systems: Win NT/Win 2000, VAX/VMS, OPEN/VMS, Dec Alpha OSF, Digital Unix, IBM AIX

Software Languages/Tools: Pascal, Oracle 7.x, Fortran, C, C++

Trainings Attended

Oracle 8i DBA track at Oracle University, Singapore.

ClearCase 4.2 fundamentals for Unix at Rational University, Singapore.

ClearCase 4.2 administration for Unix at Rational University, Singapore.

Object Oriented Analysis and Design Modelling using UML at Elixir Technology, Singapore.

Enterprise Java Beans Programming seminar conducted by Sun Microsystems.

Software Testing and Quality Assurance by Singapore Institute of Management.

Implementing ISO 9000:2000 Standard by Singapore Institute of Management.

Internal Quality Auditing using ISO 9000:2000 Standard by Singapore Institute of Management.

ISO 9000:2000 Auditor/Lead Auditor Training Course at TQM International Pvt. Ltd., Bangalore and successfully completed it to become IRCA certified ISO auditor.

Information Technology Information Library (ITIL) process model as implemented in HP.

Implementation of Information Technology Security Management System (ISMS) conducted by e-security, Bangalore.

Academia

Name and Address of University

Field of Study

From

(Month / Year)

To

(Month / Year)

Degree

Grade/ Percent

Government High School, Kundapura, Karnataka

Social Studies, Science, Mathematics, English, Sanskrit, Hindi

June 1971

April 1974

SSLC

76 %

Bhandarkars’ College,

Kundapura, Karnataka

Physics, Chemistry, Mathematics, Biology

June 1974

March 1976

HSC/PUC

81 %

Bhandarkars’ College,

Kundapura, Karnataka, Mysore University

Physics, Chemistry, Mathematics

June 1976

June 1979

BSc

73 %

Karnataka State Open University

MBA for professionals

Aug 2009

Mar 2011

MBA

64 %

Personal Particulars

Date of Birth: 23 October 1957

Passport No: M8798157; Valid till: 05/10/2015

Place of issue: Bangalore

Location Preference: Bangalore, Mangalore, Mysore and short term assignment anywhere in the world.

Contact this candidate