Angelia Larkins

Reliable, Dependable, Admin Asst, Cust Service.

Houston, TX 77028

actfdq@r.postjobfree.com - 832-***-****

Seeking to obtain permanent employment with a progressive company that offers the ability to grow and advance in a professional environment, where I can utilize my sales and computer skills, experience and education, to ensure company and personal success. Ability Summary

Proficient with Microsoft Word, Excel, Outlook, Internet, and PowerPoint. Knowledge of fax machines, scanners and photocopiers. Typing: approx 35-40 WPM. Current TWIC card. Authorized to work in the US for any employer

WORK EXPERIENCE

Shift Supervisor

WDFG North America LLC - Houston, TX - October 2015 to Present Responsibilities

Customer service, cash handling, opening and closing store, training and supervision of 10-15 employees. Accomplishments

I started as a part-time employee and was promoted to a full-time supervisor within one month of being employed.

Skills Used

Customer service, team leader, management skills

Office Assistant

Triad Electric & Controls - Westlake, LA - November 2011 to June 2015 Entering time and payroll on a daily basis. Ordering materials and supplies for various jobs. Invoicing and supplies. Accounts payable and receivable. New Hire Orientation. Updating employee data and submitting to Human Resource department. Responsible for managing office at various locations during turnaround work in plants.

Relationship Banker

Capital One Bank - Lake Charles, LA - January 2009 to June 2011 Duties included: Selling and promoting banks products and services while providing high quality customer service. Developing relationships with customers and growing a book of business. Made outside sales call to customers and businesses to inform of new products and/or services. Conducted daily meetings with team members to discuss current products, sales goals, and strategies. Assistant Manager

CATO - Lake Charles, LA - May 2008 to January 2009 Duties included: Managing and training employees. Inventory control, merchandising, and cash handling. Reported daily numbers to corporate office and conducted daily sales meetings with staff. General Business Sales Coordinator

Sprint Nextel - Lake Charles, LA - December 2006 to March 2008 Duties included: Conducting daily sales meetings with outside sales team. Organizing spreadsheets to report monthly, weekly, and daily sales to corporate office and business manager. Managed local office, assisted outside sales team with customer orders, billing questions and presentations. Scheduled travel agendas and organized meetings for sales staff.

Customer Service/Switchboard Operator

Cameron Communications - Lake Charles, LA - April 2006 to December 2006 Duties included: Answering multi-line switchboard, assisting customers with ordering phone, internet, and cable services. Entered customer information into the Bell South and local directories. Answered billing questions, and assisted customers with troubleshooting issues. Business Customer Service and Collections

US Unwired/Sprint/Nextel - Lake Charles, LA - November 2002 to March 2006 Duties included: Assisting business customers and outsides sales team with billing inquiries, inventory, and troubleshooting. Discussed billing issues with customers and collected on past due accounts using Sprint billing systems.

Area Manager

Lady Foot Locker - Lake Charles, LA - May 1996 to October 2002 Duties included: Recruiting, hiring, and training managers in the sales area. I was responsible for auditing, inventory control, and merchandising 7 stores. Reported daily numbers to District Manager and corporate office.

EDUCATION

High school or equivalent in Basic

Washington Marion Magnet High School - Lake Charles, LA 1982 to 1986

Nursing

McNeese State University

SKILLS

Microsoft Office, Excel, Word, Personnel Management, Customer Service Skills, Cash Handling, Inventory Management, Power Point, Type 45 Wpm, Personnel Management, Office: Word GROUPS

Zeta Phi Beta Sorority