Stuart A. Wade

**** ******* *****, **

Apartment #105

Atlanta, Georgia 30331 404-***-****

EDUCATION

Williams College

Williamstown, MA

B.A.: Political Science

June 1996

SKILLS, CERTIFICATION, & QUALIFICATIONS

Knowledgeable of: Microsoft Word Office Suite, General Computer Skills, Customer Service, Business Management, and Franchise Operations

Ability to: Work Collaboratively, Lead and Motivate Employees, Multi-Task & Communicate Effectively

Certifications: Serve Safe Certification (2007) from the Serve Safe Company EMPLOYMENT HISTORY

1/2013 – Present Global Concessions Atlanta, Georgia Director of Operations: Manage operations of 11 airport restaurant locations

(ranging from franchise QSRs to full service restaurants) and 1 downtown full service restaurant with live music. Manage inventory/stock team and maintenance department.

7/1996 – 5/2012 Wade-6, Inc. Atlanta, Georgia

Vice President of Operations: Managed the day-to-day operations of the family business d.b.a. Hot Dog Zone, a quick serve restaurants/concessions. Knowledgeable of franchise development and operations. Duties included: employee management, hiring and firing, scheduling, inventory, cashier duties, and general operational oversight. Projects included:

Hot Dog Zone (2007 – 2012)

Hartsfield-Jackson International Airport, Space CF-1 Hot Dog Construction now Hot Dog Zone (1996 – 2012) Hartsfield-Jackson International Airport, Space A-F7 Quick Serve Restaurants that serve Oscar-Mayer Hot Dog products and accompanying food items. Specific duties included:

• Preparing food products (e.g., hot dogs, fries, nachos, sodas, etc.);

• Keeping customers happy;

• Keeping condiment containers clean and filled;

• Stocking grill appropriately filled with hot dogs and sausage;

• Placing hot dog buns stocked in warmer;

• Placing ice in ice bin; stocking napkins, straws, forks, and knives after customer rush;

• Making coffee and keeping adequate supply of orange juice and other drinks in merchandiser;

• Keeping refrigerator and freezer clean;

• Keeping fry master machine neat and skim excess fries from grease;

• Assuring personnel come to work neat and clean;

• Making daily work assignments,

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• Ensuring enough help has been scheduled for the shift;

• Checking all equipment and food stocks to be certain restaurants is in a state of readiness for operation;

• Ensuring the preparation of product is high quality;

• Ensuring service is fast, courteous, and high quality;

• Conducting inventories and ordering of supplies and food items;

• Supervising cash and cash drops;

• Knowing and accurately performing all employee work assignments in the Hot Dog Zone;

• Listening to personnel grievances and providing discipline and corrective action when necessary;

• Participating in performance reviews of utility workers, line servers, shift leaders, and cashiers;

• Counting daily sales results and preparing financial reports;

• Operating the cash register;

• Providing orientation and training for new staff;

• Performing duties requiring HADU (Honesty, Action, Detail, and Urgency);

• Demonstrating a willingness to communicate openly and honestly; protects the assets of the business

(equipment, money, products and etc.);

• Handling customer grievances; and

• Attending various airport related meetings and training. 1996 - 2000 The Lovett School Atlanta, Georgia

Part-time Assistant Football and Track Coach: Worked with the girls and boys track teams and Middle School football teams. Taught running and jumping techniques, chaperoned and assisted with meets and invitational events. AFFILIATIONS

Cascade United Methodist Church

Williams College Alumni Association

The Lovett School Alumni Association

The Urban League of Greater Atlanta

REFERENCES

Available upon request

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