SAMANTHA FRANKLIN

***** ******** *****

Germantown, MD 20874

301-***-****

actfal@r.postjobfree.com

OBJECTIVE

I am currently a lead front desk coordinator and dental assistant at a busy dental practice in Frederick, Maryland. I am interested in obtaining a position as Office Manager. I want to share the wide variety of skills I possess to lead a dental team to success and expand my position into a fulfilling career.

EXPERIENCE

Dr. Harvey Levy and Associates

Lead Front Desk Coordinator and Dental Assistant, January 2009 to Present

Verbal communication skills

Ability to lead by example

Management of office team

Create and maintain front office work schedule, including time off requests, call outs, sick leave, emergencies, and schedule changes, all while ensuring front is properly staffed and functional

Knowledgeable in online scheduling and review services such as DemandForce and SolutionReach

Dentrix trained

Proficient in the functions of a paperless office, including the transition to becoming a paperless office

Trained in 4-Handed and 6-Handed Dentistry

Surgical, Periodontal, Endodontic, Restorative, and Cosmetic Dentistry experience

Capable of performing all sterilization techniques

Passionate, fair, and caring

Computer and phone skills, including Microsoft Office knowledge

Personable, dependable, and flexible

Complete knowledge of insurance networks, benefits, deductibles, and co-pays

Ability to complete and submit paper or electronic insurance claims, preauthorization requests for medical and dental procedures to be completed in office or in a hospital setting, and appeals

Professional presentation of treatment plans

Debt collections experience

Team player

Excellent multi-tasker

Capable to assist patient needs with compassion and confidence

Positive attitude and hardworking

Ability to perform all clerical and most clinical tasks as needed

EDUCATION

Kaplan College, Graduated in May 2009

Frederick Community College, Currently enrolled to further my education

AWARDS AND ACKNOWLEDGEMENTS

Graduated with High Honors from my dental assisting program

Valedictorian of my high school class

CPR certified

PPROFESSIONAL REFERENCES AVAILABLE UPON REQUEST

Contact this candidate