Charita Sinclair

**** ******* **** **** *

Warrensville Heights Ohio 44128

Mobile 216-***-****

Email: actfa5@r.postjobfree.com

Professional Summary:

Solid skills in the finance and mortgage industry allowed me to broaden my skills in the insurance field as an insurance claims specialist. As well as a customer service and marketing representative

Skills and Qualifications:

Corporate Administration: Exceptional organizational, clerical, interpersonal communication skills.

Customer Service skills

Detail oriented

Data collection

Analytical proficiency in finance-credit rating/loan processing.

Marketing/sales

Technical Support

Education:

Colorado Tech University Feb 2007-February-2012

Bachelors of Science – Business Administration

Magna cum Laude 3.77 GPA

Software Proficiency- Byte, Calyx, Genesis and Microsoft Professional, Microsoft Professional, outlook, Epic programs, Cisco, AS400.

Professional Experience:

Sept. 2014-Dec 2015 Farnsworth Hill Company

Received inbound calls

Customer service

Assisted customers with warranties, Up- grades for small

appliances.

Set up new accounts, Sales

Sept 2015 Market Source

Marketing sales representative.

Feb 2012-Dec. 2013 GMAC Insurance

Claims Processor

Processed Auto Insurance Claims

First notice of loss assisted customers in filing clams.

Received a high volume of inbound calls

August 2011 – July 2014 Catastrophe Management Solutions

Claims Agent Homeowners insurance

Filed claims for Allstate insured customers

May 2008- Jan 2010 Teletech, Amherst Ohio

Lead floor support for T-Mobile customers’ service

Entrusted with the most complex customer service issues.

Promptly resolved concerns for customers

Service customer’s accounts/ inbound calls

Technical support

Sales and upgrades

April 2003-Nov 2005 Bay Capitol/ First Liberty Finance

Loan Processor/Administrative Assistant

Front Office Ordered title work, credit reports and appraisals

Processed Mortgage loan Applications

Customer Service, Prepare closing documents

Direct client contact.

Contact this candidate