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Quality Assurance Manager

Location:
Flowery Branch, GA
Posted:
February 08, 2016

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Resume:

FARIDA D. PERRY

**** ********** ***** (C) 678-***-****

Flowery Branch, Georgia 30542 (H) 678-***-****

Email: actf9v@r.postjobfree.com

SUMMARY

Key leader in compliance and continuous improvement programs for quality and consumer safety. Proven success in quality assurance/quality control. Experienced in food manufacturing, agricultural and environmental chemistry, food microbiology, and corporate quality standards. Well versed in finished product analysis, recognition of organisms associated with food products, provisions of corrective measures, cGMP, HACCP, QC/QA,, SPC, RCA and Risk Assessment. Excellent analytical, problem solving, organizational and presentation skills with a keen ability to prioritize responsibilities and assignments. Proficient in Microsoft Office and Minitab.

PROFESSIONAL EXPERIENCE

GEORGIA-PACIFIC, LLC, Norcross, GA 2014 - present

Packaging Testing Laboratory Manager

Responsible for the daily efficient operation of a materials testing and packaging testing lab and staff, ensuring consistent adherence to good lab practices, maintaining appropriate certifications, calibrations, test methods and training.

Hold training seminars and courses for both internal and external customers.

Provide divisional technical support and troubleshooting through appropriate testing and industry knowledge for customer complaint resolution, packaging performance issues, testing, packaging regulations and manufacturing issues.

Lead troubleshooting workshops to identify root causes and hypothesis for technical issues with both internal and external customers. Interact effectively with internal and external customers at all levels within their organization.

Maximize the value creation through effective management of large technical initiatives and by proactive identification and development of cost savings or packaging optimization opportunities.

Ensure GP organizational knowledge of current and future packaging trends, issues, regulations and opportunities by maintaining contact with GP Plants and Mills and by appropriate participation with outside technical organizations and industry groups.

Develop and maintain information systems needed to understand the overall value creation of the packaging lab and staff.

STEPAN COMPANY, Maywood, NJ 2011 - 2014

Quality Assurance Manager

Responsible for managing various aspects of site Quality Assurance from Environmental, Health, and Safety; Quality Assurance, Quality Control, People (direct reports and contractors), and Financials. Implement and drive corporate Quality Assurance policies with the plant facility.

Responsible for overall function of the Quality Control laboratory and plant related Quality Assurance activities.

Designed, developed, and led Quality Assurance, Quality Control, and Microbiology departments in compliance with 21 CFR parts 210 and 211. Develop and supervise cGMP/cGLP training and cGMP processes in compliance with 21 CFR parts 210 and 211.

Implemented corporate supplier quality audit program to identify gaps and promote improvements by instilling continuous quality culture, audit for cGMP compliance.

Developed, reviewed, revised, validated, and implemented SOPs and recommended process changes for total quality management systems to comply with domestic and international regulations.

Worked closely with other departments to consistently achieve quality specifications. Provided product disposition based on chemical and microbiological testing results.

Developed and implemented FDA readiness program and led as primary contact for FDA and third party audits.

Responsible for achieving expertise in implementing Food Safety, product safety, and global quality standards during processing, packaging, storage and distribution as per the international standards and cGMP established by FDA, GFSI, ASQ, HACCP, SQF and ISO.

Conducted internal and external audits, cGMP meetings, and HACCP risk assessments for processing methodology.

FARIDA D. PERRY

Represented employers to regulatory, governmental, and scientific bodies. Continuously improved on performance by upgrading skills, using training and networking opportunities in microbiology, cGMP, QA and RA to ensure up-to-date knowledge.

Thorough with Out of Specifications (OOS) investigations, Corrective and Preventive Actions (CAPA), SOPs, Documentation, Change Control, Annual Product Reviews, Mock Recall, Method and Process validations, Vendor qualification, Complaint handling and compliance.

Interpreted scientific results, summarized data, evaluated multiple standards under time constraint, communicated with other departmental managers and provide technical assistance at the corporate level to achieve excellence in quality standards. Executed special projects assignment by top management.

Provided leadership for the investigation and correction of microbiological and other quality related non-conformities, process design, product disposition and continuous improvement.

Proactively worked with product development and R&D teams for the development and commercialization of new process technologies, new products and stability studies.

Created, implemented and led cGMP and HACCP training for every department of the manufacturing facility, as well as provide training for microbiological safety, Integrated Pest Management, and product safety.

Hired, trained and mentored employees for Quality Control, Quality Assurance, Regulatory affairs, audits, and, microbiology. Conducted performance evaluations and appraisals. Managed team members such that their performance is in line with the expectation set out in their role profiles. Ensured each area individual had clear development and training plans and goals.

Responsible for the safe operation of the quality control laboratories and quality control personnel in line with internal and legislative requirements (site and corporate policies/procedures).

Ensured delivery on budget fixed cost performance for manufacturing budgets.

UNILEVER, Englewood Cliffs, NJ 2008 – 2011

Quality Analyst, Americas Supply Chain Capabilities

Required to verify compliance against stringent mandatory quality standards to ensure design, manufacture and supply products that are safe, of excellent quality, and conform to the relevant industry and regulatory standards in the Americas region (consisted of 62 manufacturing sites, 18 Go-to-Market quality units, and 8 virtual site units in the US, Canada, Caribbean). Work consistently to ensure comprehensive management procedures are in place to mitigate risks and to protect consumers and markets. Responsibilities include the following.

Coordinated a comprehensive Quality Verification Program across the Americas region, including conducting targeted, full and verification audits at factory sites, Research & Development Centers, and go-to-market groups for quality and consumer safety. Includes initial awareness training, face-to-face auditor training, practical exercises, training on the software developed by the global quality group, and calibration and analysis of audit data.

Developed an Americas region specific quality and consumer safety checklist with checkpoints that attend to key performance-indicating requirements in areas of incident management, customer complaint focus, food allergen control, food safety/food defense and over-the-counter drug requirements of USA, the Caribbean and Canada.

Developed training programs to address skills gaps for quality and consumer safety by conducting factory quality role skills assessment, analysis, reviewing and updating skills profiles.

Executed quality training plans that align with quality role skills gaps.

Produced a set of inputs for a quality and consumer safety data toolbox to provide a view of culture and prioritize gaps in these areas. Incorporate current data from self assessments, skills assessments and other differentiators of risk and performance.

Collected, analyzed and reported American regional consumer compliant information.

Proactively and continuously developed systems and processes to ensure quality and consumer safety throughout the whole value chain, including basic HACCP, design HACCP, and Allergen Control.

Developed and provided appropriate training and resources, and ensured that quality objectives and targets were delivered.

Conducted customer and supplier visitations as required to confer on specific quality and consumer safety problems.

Conducted and supervised studies to determine cause, effect, and corrective measures required to remedy deviations from desirable standards of quality.

Maintained Americas quality documentation system and ensuring Americas Supply Chain portal page is populated as needed with current reports and documents to ensure relevance and currency.

FARIDA D. PERRY

Developed and implemented appropriate verification programs and systems to manage product quality and minimize nonconformance. Assured company and customer requirements were met and all manufacturing sites were in compliance with applicable regulations

Utilized On-Shelf Quality Demerit Index (QDI) data and processed information and customer returns information to discern key insights and nominate best practices and drive improvements.

Acted as a Risk Awareness Workshop Facilitator.

CSM (formerly H.C. BRILL COMPANY, INC.), Tucker, GA 2001 – 2005

Quality Control Analyst

Required to ensure that all raw materials, intermediate and finished goods samples meet or exceed H.C. Brill’s specifications for consistency and high quality. Responsibilities included the following.

Testing and processing all raw materials, intermediate and finished goods samples; including surveying all raw materials, formulas, equipment, processes, and packaging to ensure they are appropriate for the specific product.

Documenting and filing for retention all test results in compliance with company testing procedure.

Evaluating all test results and communicating nonconformance to the quality manager and production supervisor.

Microbiological testing of raw materials, intermediates, and finished goods.

Developing reports, completing forms, and communicating in writing with employees, vendors and potential customers.

Root cause analysis for product deviation.

Annual training, orientation, and testing in Good Manufacturing Practices, Allergen Control, and Hazard Analysis Critical Control Points (HACCP).

Conducted weekly and monthly quality control audits and provided corrective measures for deviations.

Acting as plant liaison during inspections/audits conducted by customers, potential customers, government agencies and independently contracted auditors.

Supervised support personnel daily.

EDUCATION

Master of Public Health, Walden University, August 2012

Master of Business Administration, Centenary College, May 2010

Bachelor of Science, Biology, Valdosta State University, 1994

TRAINING/CERTIFICATIONS

Hazard Analysis & Critical Control Points (HACCP)

Safe Quality Foods (SQF) Practitioner

Food Safety and GMP

Hazardous Waste Operations and Management

Certified Quality Auditor

ORGANIZATIONS/AFFILIATIONS

American Society for Quality, member

American Chemical Society, member

American Public Health Association, member

Alpha Kappa Alpha Sorority, Inc., member



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