Amy Bullock
*** *. **** ******, ****, AZ ***** - 602-***-**** (C) - actf88@r.postjobfree.com
Summary
Self-motivated. Financial/Auditing professional. Offering strong communication and quick thinking
skills. Works effectively on teams, as well as independently.
Highlights
Sarbanes-Oxley Highly Analytical
Information System Audit and Control Approachable
Association (ISACA) Reliable and Flexible
Contract auditing Organized
Risk management expertise
Experience
IMortgage, a division of loanDepot, LLC April 2015 to Current
PFQC Analyst
Scottsdale, AZ
Identifies, through random or risk-based sampling methods.
Reviews sampled files to ensure the quality control vendor has identified all defects and issues. This
review will encompass eligibility and underwriting requirements, collateral and appraisal (if
applicable) review, documentation review, support for underwriting decision, and compliance with
applicable laws and regulations.
Ensures that the QC vendor conducts its reviews in accordance with the company's QC Plan and
FNMA requirements.
Prepares reports related to review findings for senior management and reports noted loan defects to FNMA and FHLMC
Handles annual MERS audit/ reconciliation process and certification process.
Selects a sample of loans for pre-funding QC review by the Underwriting Support Department.
Provides summary reports regarding pre-funding QC deficiencies to management.
Sets specific standards for loan quality in the form of target defect rates and assist the Mortgage
Audit Analyst with other post funding quality control functions as needed.
National Residential Mortgage at Allsec Financial Services September 2014 to March 2015
Mortgage System Analyst/CRM
Scottsdale, AZ
Verify key fields are being populated with the correct system information of documents
Troubleshoot issues pertaining to migration testing for Onbroading to new LOS platform
Perform system testing for all change request prior to implementation to production
Implement changes to the CRM (Cadence Report Manager) system as defined in business
requirements specification
Work with Business Analyst to understand end-user requirements and offer recommendations for
solutions moving onto the AMC portal
Assist with root cause analysis of errors and QA reviews of process development
Document all system changes and modifications
Test manual/automation of necessary software applications and re-test of original test cases as a
UAT (User Acceptance testing) in (AMC) Accenture Mortgage Cadence, (CV) Commerce Volacitiy,
(CRM) Customer Relationship Management
Advise on improvement opportunities that solve issues of varying complexity of the loan processing
system
Interthix, a division of First American Title December 2012 to January 2014
QC Auditor
Tempe, AZ
Conduct file review of Post Close residential and commercial servicer performance for state and
federal compliance regulations
Review HUD, TIL, GFE, APR, and Escrow for accuracies
Reviewing for possible misrepresentation, omissions, inaccuracies and fraud flags within an
all-electronic environment
Verify the accuracy of income, credit and property(ices) Verification of tax returns {business and
personal}.
Review all loan types – Conventional, USDA, Fannie, Freddie, FHA, VA, HUD Utilized Lexius Nexius, Encompass, The Work Number, Microsoft Word, Excel and Access.
Promontory Financial Group, LLC/Robert Half Intl-Contractor August 2011 to November 2012
QA Complaint Review
Denver, CO
Examine quality of work from analyst to determine servicer performance
Adhere to all OCC (Office of the Comptroller of the Currency) and CFPB regulation pertaining to
complaints Review HUD, TIL, GFE, APR, and Escrow for accuracies.
Review all loan types – Conventional, USDA, Fannie, Freddie, FHA, VA, HUD Collecting of
qualitative and quantities data for comparison and trends for sampling
Responsible for carrying out the requirements of the Foreclosure Review according to Article VII
and to identify borrowers who may have suffered financial injury.
Wells Fargo Home Mortgage March 2010 to May 2011
Loan Underwriter/Adjustor
Tempe, AZ
Responsible for reviewing and adjusting collection portfolios which require special handling or
analysis to reduce delinquent/problem loans within framework of company or investor guidelines.
Underwrite and analyzing credit/account information Analyze income, Negotiate/recommend
restructure plans.
Adherence to terms of agreement, Corresponding with customers; skip tracing and handling of
workouts and restructuring of problem loans; restructuring payment plans; and recovering
charged-off loans.
May assist in filing legal actions and following up on liquidation of secured property and payment
adjustments. Analyze account equity to determine foreclosure status, if any.
Adhere to HMDA, ECOA, FCRA, FDPA, AML, REG X for servicing
Accomplishments
Achieved an internal audit score of 80%.
Assisted in implementing a new mortgage LOS platform and performance testing with round table
discussion toward best possible implementation methods for company generating $6.8 billion in assets in their expansion project.
Education
Utica College October, 2015
Certification: Financial Crime
Utica, NY, United States
2.94 GPA
Emphasis in Fraud/AML/BSA