Reem Borghol

**** -** ***** *****, ****, ON L*S *G7

Cell: 905-***-****

Res: 905-***-**** actf85@r.postjobfree.com

OBJECTIVE

Driven business management worker seeking an entry level position in human resources or business where my administrative experience, business education, and transferable aptitudes, including recruitment and selection abilities, labour relations skills, accounting proficiency, and training expertise will allow me to make an immediate contribution as a vital part of a progressive organization.

CORE COMPETENCIES

Comprehensive experience of banking and clerical procedures

A solid background in customer service and firm experience in sales

Knowledge of employment legislation (Human Rights Act, Employment Equity Act, Occupational Health & Safety Act, Employment Standards Act)

Extremely customer service oriented with solid interpersonal skills; effective people management abilities

Extensive skills in Inventory Management, Retail, Legal Research, Bookkeeping, Administrative, Data Management

Quick learner who multi-tasks effectively with accurateness and demonstrates attention to detail in diverse environments

Exceedingly organized and detail oriented with an ability to meet deadlines through a sense of urgency

Strong business acumen, risk evaluation, and data orientation experience

Above average interpersonal skills, oral, and written communication skills

TECHNICAL SKILLS

Extensive knowledge and experience in Microsoft Access, Excel, Word, Outlook, PowerPoint, Mac Operating Systems

Strong experience in HRIS

Actively pursing CHRP designation

Spreadsheets, word processing, database management, typing speed: 60 WPM

RELATED WORK EXPERIENCE

Dines Family Restaurant, Oshawa, ON May 2010-October 2010

Assisted in developing a cost effective and innovative training program

Conducted meetings and collaborated with other personnel for menu planning and serving arrangements

Forecasted staff, equipment, and supply requirements, based on a master menu and scheduled all reservations

Trained workers in food preparation, and in service, sanitation, and safety procedures

Collaborated with internal stakeholders to organize events and restaurant orientations/replaced employee shifts

Controlled inventories and reported shortages to managers

Bookkeeping biweekly

RELATED WORK EXPERIENCE (cont’d)

Mango - Beirut, Lebanon January 2009-July 2009

Forecasted profits and sales, and optimized the sales volume and profitability of designated product areas

Updated the accuracy of the organization's databases and organized incoming mail, faxes, and courier deliveries for distribution

Calculated budgets, presented sales forecasts and figures for new ranges, and completed financial presentations to senior managers

Tracked standard problem solving procedure to determine consumer needs and implemented human resources training procedures

Filled in for receptionist for 5 consecutive months

EDUCATION

Advanced Diploma- Business Administration - Human Resources Management (Co-op) Sept 2011-June 2014

Durham College, Oshawa, ON L1H 7K4 Tel: 905-***-****

Internship

Ministry of the Attorney General October 2013-April 2014

720 Bay Street, Toronto ON, M7A 2S9 Tel: 416-***-****

Created organization background and research reports

Served as an HR strategic partner in a ministry-wide project called “The Human Capital Plan”

Created disclosure reports on ministry divisions, organized evaluation reports, and created slide deck presentations for senior management

Attended Grievance Settlement Board (GSB)

Interpreted Collective Agreements for Ontario Public Service Employees Union (OPSEU) and Association of Management, Administrative & Professional Crown Employees of Ontario (AMAPCEO)

Assisted in retention procedures and updated grievance tracking sheets

Downgraded and screened job information package for vacancies

Administered HR-related documentation, such as contracts of employment

Attended meetings with senior-level executives and board members

College Involvement/Extra-Curricular Activities:

Islamic Relief Charity Organization 2012-2014

Scheduled and organized new charity events meetings

Created and organized fundraising events

Additional Volunteer Hours

Tutored students in Arabic studies at Al-Huda School

Coached gym members at GoodLife Fitness in the INSANITY (60-Day) exercise program

Professional references available upon request.

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