Billye J Moore

actf83@r.postjobfree.com

615-***-****

*/**/**** – Present GEODIS\ OHL Brentwood, TN

**/*/** – Present - Senior Manager of Network and Security Engineering

Responsible for building a team of Senior Network Engineers and Architects with the purpose of developing strategy, solidifying network and security processes and procedures, resourcing large projects, solidifying vendor relations and saving money. GEODIS purchased OHL in September 2015

Work with GEODIS France IT teams and OHL IT teams to map applications and networks for integration.

Migration of older data center networking gear from Nexus 7010 and 5020's to Nexus 7700 and 9000 series switches, Cisco ASA 5510 and 5540 firewalls to ASA 5525X firewalls with Sourcefire and implementing Cisco ASR Routers for Internet and data center interconnect.

Vulnerability analysis with Tenable Security Center and remediation of vulnerable systems. Worked with application teams to test applications prior to remediation of production systems.

Implementation of log aggregation systems and reporting for tracking logs from authentication systems, IPS's and Firewalls.

Documentation of standard process and procedures for Network Engineers and contractors related to security and networking practices.

Clean up of old monitoring solutions and performing gap analysis on required monitoring tools. Testing equipment and software from Gigamon, CA, Solarwinds, ExtraHop and Opnet.

Work close with Century Link, AT&T and Verizon to reduce costs of contracts, migrate from PRI to SIP, eliminate unnecessary services and provide redundant circuits in high priority sites.

7/15/13 – 10/5/15 Senior Manager of Network Infrastructure

I led a team of 5 Network Engineers and several contractors responsible for architectural strategy, engineering and operational support for more than 180 offices and warehouses. The team managed over 9000 Cisco routers and switches, telephony, wireless and security devices.

Personally recruited, interviewed and built a team of new network engineers during a time of high employee attrition and tremendous project as well as operational support load. Implemented ITIL processes and procedures to help document processes, procedures and work flows.

Served as the Network and Telecommunications Services Project Manager and Infrastructure Architect for over 65 warehouse build outs and site moves. Responsible for all cabling and network, wireless installation in warehouses ranging in size 10,000 sq ft to 1,200,000 sq ft. Worked close with OHL leadership, OHL Customers, OHL and Customer Project Managers and Finance to hit key IT dates by coordinating vendors, FTE’s and contractors.

Responsible for the technical architecture, strategy, design and a 4 million dollar budget for the move and rebuild of two large data centers. Led a multidisciplinary (applications, security, server and storage) team of IT colleagues in migrating 2 large data center networking services from old (7k,5k) equipment to new Cisco Nexus, Cisco ASA and F5 LTM/GTM gear.

In charge of leading a network, telephony, wireless and security redesign to repair years of neglect to data center and warehouse networks. Worked close with OHL vendors such as Cisco, AT&T, Century Link, Solarwinds, F5, XO and Riverbed to implement scalable and redundant solutions and to reduce operational costs over 4.5 million dollars over 3 years.

Designed and implemented an extensive Quality of Service solution on AT&T MPLS including 4G backup for voice and data across 200 sites with limited bandwidth. Optimized several in house centralized TCP/IP applications, cloud based applications as well as Voice and Video. Utilized COS/DSCP on Cisco ASA, Nexus, WLC’s, Routers and Switches.

Participated in the design and security review of a SSAE 16 type 2 program utilizing SOC controls. Assisted the OHL Information Security team in creating procedures and control documentation around privacy, security and availability.

Responsible for security and network architecture, engineering, operational support and budget for 130 remote data centers and approximately 1200 IDF/Data closets across the United States.

3/2012 – 7/2013 Senior Enterprise Network and Security Architect

Health Tech - (HMS/MedHost) - Nashville TN

Hired Gun to come in and repair years of damage to the company by several failed IT projects and procedures. Responsible for providing technical leadership to IT, Operations, account managers, project managers and customers on designs and implementation of HMS products and services. Responsible for relationships with technology partners such as AT&T, Cisco and Microsoft as well as with consulting firms for engagements.

Served as Network Manager during a time of high employee attrition, Managed 4 contractors and 2 employees. Recruited and interviewed potential candidates for various roles in networking, security and Wintel engineering.

Responsible for leading the strategic architecture and engineering of a data center environment with Nexus 2K FEX, 5500 and 7010, Cisco Catalyst, F5 LTM, Cisco ASA’s, Cisco ISR and ASR Routers. Designed and implemented OSPF, BGP, FabricPath, OTV, VDC’s, VPC’s, GLBP, HSRP, QOS, AnyConnect and IPSEC VPN’s.

Established security and risk categorization for HMS data and systems as well as to create controls and operating procedures based on SSAE 16, CIS Benchmarks and NIST publications. Controls and operating procedures are being mapped to HIPAA standards and key activities.

In charge of evaluating Wide Area Application Acceleration products from Riverbed and Cisco. Implemented Cisco WAAS appliances to reduce WAN utilization by 60% and improved TCP application performance for SAAS Customers. Utilized Splunk, Solarwinds NTA (Netflow) and sniffer captures to characterize traffic from HMS developed applications and services.

Lead Architect in the evaluation of vulnerability analysis, penetration testing and intrusion detection tools. Evaluated and implemented tools from Rapid 7, Tenable Nessus and Security Center, Splunk, SNORT and NMAP. Currently working with Information Security to establish security operations, incident response and remediation procedures.

Assisted in the technical aspects of moving 2 data centers to PEAK 10 and 700 employees into a new building. Migrated customer connectivity and VPN’s from Cisco PIX, Microsoft ASA and Juniper SRX to Cisco ASA. Provided leadership by setting technical direction and configuration expectations for a host of contract employees.

9/2011 – 3/2012 Senior Network/Security Engineer

UL PureSafety, Franklin TN

PureSafety was acquired by UL in December 2011. I served as the Lead Network and Security Administrator for UL PureSafety which is an internet based SAAS Company. In charge of implementing an enterprise security program including privacy and security policy, operating procedures, security training, penetration testing, access control, physical security and business continuity/ disaster recovery.

Led the SSAE 16 certification project. Wrote procedures and control documentation around privacy, security and availability. Worked close with legal and senior management in establishing policy and procedures and written controls. Implemented technical and administrative controls for development, test, QA and production environments.

Lead engineer and project manager in the redesign of all IP networking and LAN/WAN equipment. Replaced HP/Dell switches with Cisco Routers and Brocade Ethernet offerings. Designing QOS/COS for all data services including ISCSI. Established least privilege ACL’s on firewalls connecting development, test, QA and production environments.

Led a cross tower team in establishing a cold disaster recover site by utilizing VMware SRM, VMWare VSphere, EMC Storage, EMC Recover Point and SQL replication. Implemented tape backup and recovery procedures with Iron Mountain, coordinated with DBA’s and developers to establish recovery procedures.

Lead network and security engineer in migrating 4 data centers into two primary facilities. Designed and implemented all components of the infrastructure for hosting applications including VMware, Server Hardware, Firewalls and Route/ Switch.

Lead security engineer in the design and management of SIEM and Log Aggregation, F5 LTM’s, SonicWALL UTM Firewalls, 4 ISA Server Firewalls, Cisco Router ACL’s and QOS, several data circuits and internet connections.

Healthways, Inc / American Healthways – 3/2000 – 9/2011

7/2007 – 9/2011 Enterprise Technology Architect - Monitoring, Data Center, Disaster Recovery, Business Continuity

Provide leadership in the architectural design, implementation and support of infrastructure solutions for Healthways offices worldwide. I established and maintained relationships with key technology partners and Healthways senior management by creating strategic road maps, purchasing deals and detailed implementation procedures. I have led efforts in technology due diligence and subsequent security and infrastructure integration for several Healthways mergers and acquisitions. I have experience working within the ITIL service management framework by enhancing service desk and change control processes for many Healthways COTS products and in-house solutions. I also create and manage Healthways technology standards, processes and procedures. Healthways outsourced IT in 2011.

Worked close with Healthways leadership and Management teams in conducting a Business Impact Analysis (BIA), Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP) for over 1200 servers, 200 enterprise applications and 4000 employees. Managed RTO’s and RPO’s and the implementation of backup/ recovery processes and procedures for all systems.

Served as project manager with a 6 million dollar budget and lead implementation engineer in establishing a disaster recovery data center in Atlanta.

Served on post-acquisition teams for network and security integration. Designed and implemented Cisco route and switch, Firewall, Active Directory, Exchange, OCS/ LCS, VMware and storage to fit the Enterprise Model. Established audit processes for PCI, SOX and HIPAA utilizing the COBIT and PCI DSS in order to establish a risk plan and estimate remediation costs for senior management.

Project Manager and lead architect/engineer in the redesigned technology monitoring, management and reporting. Managed the work stream of 2 employees and 15 subject matter experts in different development teams. Implemented System Center Operations Manager (SCOM/ MOM), Solarwinds Orion, Ciscoworks LMS and Compuware Vantage for over 2000 networked devices and applications.

Project Manager and lead architect/ engineer in implementing System Center Configuration Manager (SCCM/SMS). Trained over 20 support personnel in SCCM processes in supporting over 5000 machines across 20 sites. Reduced operational spend by over $600,000 by eliminating similar tool sets for patching, software deployment, inventory and configuration management.

Lead Network and Security engineer in charge of collapsing 7 remote data centers into a single facility without significant business downtime. Migrated over 600 physical servers to VMware hosts and EMC Storage with VMware converter and Platespin. Implemented and migrate Cisco Firewalls, Cisco Routers and Switches, Cisco IPS and Cisco Voice.

Serve as architect and 3rd tier technical support for over 1200 Windows Servers (95% Virtual), 200 enterprise applications, 110 VMware vSphere hosts, 8 Active Directory forests, 700 group policies, DNS, DHCP, SCCM/SCOM, 4 Call Manager clusters, over 4000 colleagues on Exchange 2007, OCS and LYNC. Supported over 300 Cisco routers, switches, firewalls and IPS’s, as well as server hardware including Cisco UCS, HP Proliant, HP Blades and Dell Servers.

6/2006 – 6/2007 Director of Information Security

As Director of Information Security I developed a comprehensive security program for 14 Healthways offices and recent acquisitions. I led a team of 5 directs and several contractors through several projects and initiatives in effort to provide a safe computing/work environment as well as compliance for regulatory (PCI, SOX, HIPAA) and customer audits. I served on the Healthways risk management governance committee in which I was responsible for Information and Physical Security. I worked close with business development in answering RFP’s, customer account managers on Information Security audits and with internal and external auditors to ensure all process and procedures met regulatory standards.

Successfully led the implementation of access control for over 50 Sarbanes-Oxley and HIPAA applications and processes. Managed the work streams of over 40 employees and a $30,000 budget. Converted 90% of paper controls to an online ticketing workflow application.

Project Manager and lead engineer in establishing a vulnerability assessment and remediation processes. My team and I evaluated many different security products from Cisco, Core Security, RSA, IBM Appscan, Tenable, Patchlink, and Stillsecure. Managed a $300,000 budget. I worked with technology and data owners to establish a risk rating system that included a value assessment and several vulnerability factors.

Lead implementation engineer in replacing Healthways perimeter network with Cisco ASA’s, Cisco IPS and Microsoft ISA Servers. Implemented Cisco remote access VPN for 1500 colleagues and secured over 50 DMZ Servers and 300 web sites. Reduced the operational spend on outsourced solutions by $400,000 per year managed a $300,000 budget.

Established a CSIRT (incident response team). Implemented log aggregation SIEM with RSA Envision for over 100 servers, applications and devices for event correlation. Established Policies, Standards, Guidelines and Procedures for security event handling and disclosure.

Responsible for coordinating Business Continuity for all Healthways. Conducted Healthways first BIA (Business Impact Analysis) and Disaster Recovery tests. Ensured operations security processes were sound by conducting quarterly audits of backup and recovery processes.

Served on a team to evaluate service offerings from the world’s largest business process and technology outsourcing providers and participated in several site visits. Established Security Operations Center (SOC) as well as Network Operations Center (NOC) requirements with roles and responsibility mappings.

3/2000 – 6/2006 Enterprise Network Systems Engineer

In charge of the design, implementation and support of server, storage and network infrastructure for 12 Healthways call centers and remote offices. During this time I designed and implemented data center services for 9 new call centers and 3 additional Healthways headquarters offices. I served as the primary architect in the design and implementation of all Microsoft, HP and Cisco technologies used at Healthways.

Designed solutions and Configured all HP Windows’s servers, storage, SQL clusters, HP SAN Storage, Routers, switches and data center equipment to support 150 to 200 seat call centers. Implement Cisco products worked with telecommunication providers in implementing fiber connectivity, metro Ethernet, PPP T1, frame relay and cable internet. Established temporary HR and Training facilities in universities/ vacant offices or hotels to support call center clinicians prior to the production call center build.

Designed and implemented a full LAN/WAN QOS Solution (DSCP) for each office on Cisco 6509, 3548, 3550, 3750 Switches and various models of Cisco Routers ranging from 2500 to 7200. In charge of all Network and Security infrastructure including Cisco Routing, Cisco Switching, Voice and Firewalls.

Migrated offices from Frame Relay to multilinked T1’s to increase bandwidth to smaller offices, implemented AT&T MPLS for larger offices and eventually migrated from T1’ to MPLS. Implemented a subnetting plan for summarization and redesigned EIGRP to support growth.

Implemented monitoring with Ciscoworks 2000, Compuware Network Vantage, HP Openview products and Solarwinds ORION for all servers and Networking equipment. Worked close with business units to implement metrics for reporting.

Designed and migrated a 3000 user NT 4.0 and Exchange 5.5 domain to Active Directory 2003 and Exchange 2003. Implemented remote solutions with Cisco Routers, Cisco IP Phones, ISA Server 2004/2006, SharePoint Servers, RightFax Servers, and BlackBerry Enterprise Server.

10/1999 – 2/2000 MIS LAN Administrator OGDEN Environmental, Nashville

1/1998 – 10/1999 Network Support Analyst Deloitte, Hermitage TN

10/1992 – 1/1998 GIS Coordinator Duck River Agency, Shelbyville

Lead a team of students in the creation and building a GIS database.

Education:

BS Middle Tennessee State University – May 1992 – 2.95 GPA

Major: Plant and Soil Science

Minor: Remote Sensing and Geographic Information Systems.

- President of Alpha Gamma Rho (AGR) 1991-1992

- Delta Tau Alpha Honor Society 1989-1992

Certifications

MCSE +Internet Windows NT – 1999

MCSE Windows 2000 – 2001

MCSA Windows Server 2003 - 2003

MCSE Windows Server 2003 – 2004

MCTS Exchange Server 2010 - 2010

MCTS Office Communications Server 2007 R2 - 2010

MCTS Windows Server 2008 Active Directory Configuration - 2008

MCTS Windows Server 2008 Applications Infrastructure Configuration - 2008

MCTS Windows Server 2008 Network Infrastructure Configuration - 2008

MCITP Windows Server 2008 Server Administrator - 2008

CCNA – 2001 – Recertified 2015

CCNA Voice – 2009 - Recertified 2015

CCDA – 2009 - Recertified 2015

CCDP – 2010 - Recertified 2015

CCNP – 2002 – Recertified 2015

Cisco Security Specialist - 2006

Cisco Firewall Specialist – 2007

Pursuing CCIE Routing and Switching, Data Center.

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