Catherine M. Parigi
** ******* ****** ******, ** 07110 H: 973-***-**** C: 973-***-****
Email: actf6d@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Diverse professional background (Payments Network/Finance, Pharmacy Benefit Management, eCommerce, Publishing, Insurance, Teaching) with extensive Project Management experience
Strong experience with Waterfall, Agile/SCRUM, CMM and Six Sigma methodologies
Exceptional analytical, communication and interpersonal skills combined with a strong work ethic
Liaison between Business Areas and Information Technology for software implementations
Facilitator of Change Management sessions across Business Areas
Provided metrics to Executives and Senior Management throughout Project lifecycle
Strong systems analysis, data conversion/validation, and troubleshooting skills
Extensive experience providing systems documentation, process flows, and internal Marketing presentations
PMP Certification in progress
TECHNICAL SKILLS:
Proficient in all Microsoft Office Products including Word, Excel, PowerPoint, MS Visio and MS Project; SharePoint, Clarity, Planview, Ariba, PMOffice
PROFESSIONAL EXPERIENCE
FIS GLOBAL (NYCE Payment Networks, LLC) Secaucus, NJ 2/14-12/15
Project Manager
Responsible for managing small, medium and large efforts for both internal and client-facing Application Development initiatives and ensuring adherence to enterprise-wide Waterfall methodology. Managed local, remote and offshore resources to ensure timely delivery of new applications, system enhancements and client implementations.
Full Project Life Cycle management – manage projects from Initiation through Closure, with a focus on customer satisfaction and timely delivery
Strict adherence to EPMO Guidelines – 100% accuracy per November 2014 EPMO audit
Successful delivery of multiple high-profile projects (Apple Pay Tokenization, Visa EMV)
Identification and engagement of project resources
Assign and monitor work of project team, providing support as required
Ensure all project documentation is EPMO compliant and presented, distributed, and posted to SharePoint in a timely manner
Engage partners across FIS Lines of Business to leverage existing capabilities
Effectively communicate project status as needed in addition to weekly status calls
Manage individual project issues and risks to ensure closure; escalate when appropriate
Liaise, facilitate and monitor open communication between existing NYCE Business Units (Operations, QA/Certification, Analysis, Development, Project Sponsors, Client Services) and clients/partners, and ensure accessibility of all parties involved
Creation and maintenance of SharePoint sites for individual projects
Maintenance of Planview for the purposes of project schedules and time tracking
Professional Link, LLC Fairfield, NJ 2/13-2/14
PMO/Editorial Director
Managed the development and release process using Agile methodology for a start-up platform which would provide end users with an interactive real-time educational and informational sessions which included Whiteboard and Document Sharing capabilities. Responsible for editing site content as well as Marketing materials.
Manage full Project SDLC - from conceptual design through product rollout, currently managing Enhancement requests and maintenance
Development and maintenance of Project Plan - assignment of resources, budgetary planning, scope management
Creative development – Selection of Word Press styling, imaging, and ease of use for end users
Vendor selection and management – selection of vendors, management of schedules and payment,
Site content management – Editorial Director of all content posted on site, as well as release dates for new content (copy and otherwise)
Management of Registration process – Ensured ease of use for end users and made changes according to UAT results
Onboarding of new Members and Professionals – Composed Welcome emails and User guidelines
Email management – ensured User requests/issues were handled in a timely manner
Development of Marketing materials – Composed flyers for NJEA, NEA, Rutgers University, content for Facebook and Twitter pages, and ad hocs upon request
Cenosystems, Inc./Merrill Lynch (Bank of America) Pennington, NJ 3/10-12/12
Senior Project Manager
Utilized Agile methodology to ensure timely delivery of market-reactive initiatives. Developed and maintained weekly, monthly and quarterly dashboards using PowerPoint and Excel tools for presentation to senior management. Developed internal Marketing materials for presentation to internal Bank of America associates to engage them in utilizing internal Merrill Lynch reporting capabilities.
Ensured the planning, scheduling, and execution of program changes are on time, on target and within budget through effective planning, logistics, and follow-ups
Provided recommendations following in-depth observation of status quo
Streamlined internal PMO protocols and procedures which resulted in better control over project portfolio and less stress on Developer resources
Created and managed project charters, scopes, risks, communications, presentations and metrics for stakeholder engagements
Managed change controls
Created Marketing materials for internal clients
Organized, compiled and presented/distributed weekly Release Plan to Senior Management and internal clients
Created BRD, HLD, LLD, and test scripts/plans as warranted for projects
Weekly maintenance of project Dashboard
Monthly submission of 4-Blocker (status snapshot)
Responsible for employee timekeeping via Clarity tool
Contract management via Ariba
Responsible for Incident Management and resolution of ticket submissions via Remedy/Maximo
Participated in internal and external SOX audits
Managed group’s Application Inventory tool
Produced Newsletters and Town Hall presentations for group
Management of Operating Plan
American Cybersystems Inc./Medco Health Solutions Franklin Lakes, NJ 3/06-12/08
Project Management Consultant 1/08-12/08
Ensured timely delivery of internal and client-facing initiatives utilizing both Waterfall and Agile methodologies across a distributed development environment. Managed small, medium and large initiatives while streamlining processes to adhere to CMMI Level 3 requirements.
End-to-end project management, including requirements gathering, brokering communication with Development teams, ensuring Business owners are engaged, facilitating and documenting status meetings, meeting with and reporting to Core Teams, consolidating and publishing status reports
Managing product inventories, including hardware, software, and in-house developed software
Product testing/QA, specifically for complete redesign of Medco’s transactional email templating system (TETA). Procured new testing software (Beyond Compare) to ensure system accuracy
Developed communication bridge increasing speed to market for small-scale development project
Generated numerous process improvements
Project Management Consultant 3/06-12/07
Create, maintain and report on project plans for My Rx Choices, Member Engagement, FEP Installation, On Message site redesign
Content Management for My Rx Choices and On Message sites
Responsible for documenting and standardizing business processes, systems, data flows, and reports across functional areas to cut costs, reduce risk, and improve efficiency
Analyze and document business requirements and process flows
Document functional requirements and assist in translation to technical specifications
Provide risk identification and mitigation strategies
Ensure compliance with CMI process
Collect, analyze and report metrics to Project Owners and Executives
Experience with SEI Capability Maturity Model (CMM)
Experience with Six Sigma process
Audit internal projects to ensure CMMI compliance
Penguin Group (USA) Inc. New York, NY 11/00 – 9/05
PMO Manager/Senior Business Analyst – Waterfall Methodology
Transitioned business areas to a highly successful enterprise-wide SAP implementation within 2.5 years with a budget of $25m. This included the following activities performed according to an aggressive project plan:
Interviewed managers and hands-on personnel to capture actual business practices and gathered
all reports and paper communications (JAD)
Analyzed and documented business requirements, systems, data flows, reports, and communications for current and future state models
Analyzed and presented benefits and risks of proposed processes
Facilitated process change/change management sessions
Prepared functional specifications for new processes and reporting
Coordinated conversion activities/mock conversions
Facilitated data cleansing and standardization
Designed data validation scripts and custom reports to verify accurate conversions
Collected, analyzed and reported metrics using PowerPoint and Excel
Monitored project plan through life of project using Microsoft Project and PMOffice
Coordinated post go-live enhancements, including prioritization
Managed SAP training for 1,000 + employees at four locations
Eliminated over 45 custom and departmental reports via standardization
Retired 3 major corporate-wide software systems
Updated Project Management Methodology and System Development Life Cycle material used within company and trained Project Managers on methodologies
Continued to monitor and report on production support
Successful implementation of new on-line line of business and ongoing support of that business
Successful implementation of four additional software packages, managing everything from requirements gathering to training, and reporting on progress to Executives
Continuous liaison between business areas and Information Technology for all implementations
Participated in project plan development for Sarbanes-Oxley 404 (SOX); assisted in organizing testing, monitoring outcomes, and reporting on results
Experience in developing course materials and in training trainers and users
PROFESSIONAL COURSES
SAP International, Philadelphia, PA
WBS Controller Project Accounting (4.6C)
EDUCATION
Montclair State University, Upper Montclair, NJ
Masters of Arts in Guidance Counseling and School Social Work, 9/89-5/93
Rutgers University, Newark, NJ
Bachelor of Arts in English and Education, Teaching Certificate, 9/80-5/85