Christian D Kobsa 770-***-****

Greater Atlanta Area

actf5z@r.postjobfree.com

https://www.linkedin.com/in/christiankobsa

SUMMARY

Business Analysis professional with demonstrated extensive experience in various industries identifying problems / opportunities for, challenges with, creation, improvement, and/or changes to organizational workflows, value streams, business capabilities and processes. Proven ability leading complex strategy based analysis efforts towards integrating information, information access across functional and organizational processes, creating interoperable business enterprises towards the goal of boundaryless information flow. Recognized leadership ability in creating virtual professional interest groups towards an integrated organizational business architecture and analysis approach and standard.

Expertise

Business Case Development

Strategic Business Analysis & Architecture

Business Work Flow / Process Analysis

Business Value Stream Analysis

TOGAF, ITIL, CMMI

UML, BPMN, ERD

Business Information and Data Analysis

Feasibility Studies

Gap, Impact and Risk Analysis

IT Systems Application Analysis

RUP, BABOK, PMBOK, Agile, Waterfall

PROFESSIONAL EXPERIENCE

Ernst & Young, LLP, Atlanta, Georgia 2012-2015

Senior Lead Business Analyst, 2012 - 2014

Headed and executed strategic business analysis for a global “Workplace of the Future” initiative, formulating project business cases, identifying enterprise As-Is operations, performing organizational and functional gap analysis and modeling future boundaryless, interdepartmental workflows and processes.

Discovered and analyzed crucial interdepartmental process bottlenecks creating more effective processes.

Streamlined critical workflows and business processes improving efficiency of delivery.

Identified and modeled new department and organizational processes improving interoperability.

Produced business case, orchestrated modeling effort for a mobile workplace and meeting room reservation system improving mobility of space reservation.

Senior Lead Business Analyst, 2013 - 2015

Coordinated and chaired the business analysis effort for the “BSC Connect” and the “GHRS Payroll” projects, acting as liaison between geographically dispersed stakeholders through virtual workshops identifying current workflows, process and data pain-points, and developing scenarios for improved interoperability and boundaryless information flow.

Orchestrated meetings with decision makers defining project business case gaining stakeholder consensus.

Facilitated workshops identifying, formulating, modeling strategic enterprise workflows / process requirements improving effectiveness and maximizing efficiency.

Headed workshops and other appropriate analysis techniques to determine enterprise information needs, strategic and operational KPIs, and where in workflows and processes these metrics must be implemented gaining significant insights into behaviors and process relationships.

US Veterans Administration, Atlanta, Georgia 2011-2012

Business Analysis Consultant

Directed and organized the strategic and operational analysis effort for the VA’s “Member Services & Data Integration” project.

Chaired strategic workshops; formulated business case / project charter maximizing clarity of scope.

Facilitated operational workshops identifying business, application, and system requirements capitalizing on scope, enhancing understanding, and gaining consensus.

Created static and dynamic As-Is and To-Be analysis documentation advancing business systems understanding and gaining agreement on improvement strategies.

Automatic Data Processing, Atlanta, Georgia 2010-2011

Lead Senior Business Analyst

Planned and formulated the business architecture / analysis effort for “Workforce Now 3.0 / 4.0” strategic initiative for ADP’s suite of flagship applications. Responsible for the complete analysis of the “Talent Management Module” and the “ADP HR module”.

Headed strategic / operational meetings across departments achieving needs and scope clarity. Delivered business case and project charter gaining consensus and boosting team work.

Executed workshops, other analysis techniques, identifying current / future workflows, processes, UIs, information, data and KPI needs, delivering expanded and amplified operational understanding.

Lead, generated strategic and operational project analysis documentation from Vision Statement, Project Charter, Business / System Requirements Specs using UML based static / dynamic modeling techniques, advancing improved understanding towards formulating strategic goals.

Centers for Disease Control and Prevention, Atlanta, Georgia 2008-2010

Lead Business / System Analyst III, 2009-2010

Executed and delivered consolidation analysis for three high-value, disparate legacy applications into one improving efficiency of process, sustainable data accuracy, and maximizing workflow value.

Organized strategy meetings to identify, formulate, and gaining consensus on the business case, project scope and charter.

Chaired analysis workshops, used analysis techniques identifying business and system requirements for new IT system achieving enhanced understanding of effort and deliverables.

Created gap analysis for application workflows, processes and data abilities expanding clarity for improved implementation of interoperability and boundaryless integration.

Lead Business / System Analyst III, 2008-2009

Oversaw, controlled business / system analysis effort for a conversion / enhancement project from a PowerBuilder legacy system to a web based application creating an integrated solution.

Planned and executed workshops, used other appropriate analysis techniques to identify / generate documentation for relevant workflows, business / system processes, information / data needs, KPI requirements, UI expectations and relevant risks and constraints, creating a refined, standardized comprehensive model, providing clarity of approach and delivery.

Participated in the CCB, managing and performing change request related analysis, refining, improving, and maximizing value delivery.

United Parcel Services, Atlanta, Georgia 2007

Senior Business / System Analyst

Launched strategic and operational business / systems analysis for UPS’ “Flex Global View” supply chain solution IT system, achieving refined process and information understanding.

Served as liaison guiding analysis meetings and other analysis techniques formulating business case, project charter, other UML based static / dynamic artifacts maximizing understanding of approach.

McKesson Provider Technologies, Atlanta, Georgia 2006 - 2007

Senior Business / System Analyst

Headed analysis effort for a physician driven, PDA based, patient diagnostic application used in private practice and hospital facilities nationwide, improving service management / delivery.

Organized, chaired meetings; generated applicable analysis artifacts improving data delivery, UI, and process efficiencies.

Various Medium to Large Business Enterprises, Atlanta, Georgia 1992 - 2006

Business Analyst / IT Consultant / Project Manager / Software Engineer

EDUCATION / TRAINING

MS, Applied Physics

Georgia State University, Atlanta, Georgia

BS, Physics

Southern Polytechnic University, Atlanta, Georgia

Professional Development courses, or certifications

“TOGAF Enterprise Architecture Level 1” certificate by The Open Group

“Business Process Modeling” certificate by ESI International

“Data Modeling for IT Services” by certificate by Global Knowledge

“Seven Habits for Managers” course by Franklin / Covey

“Project Management for IS/IT Professionals” certificate by Villanova University

“Mastering Business Analysis” certificate by Villanova University

“Essentials of Business Analysis” certificate by Villanova University

“Communication with Diplomacy and Tact” certificate by Padgett-Thompson

“Mastering the Requirements Process” certificate by Software Quality Engineering Inc

ADDITIONAL RELEVANT INFORMATION

Professional Affiliations

The Open-Group, IIBA, PMI

Presentations

“Business & Systems Analysis for COTS Systems”; “Business Analysis – A Holistic Approach”; “Business Analysis & The Impact of Disruptive Technologies; “Leadership – Principles & Practice”

Patents

US Patent 09/844,448 “Method and System for Managing Security Events on a Network”

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