EDUCATION

New Jersey Institute of Technology, Newark, NJ Jan2013-May 2014

Master’s in Business and Information Systems, Focus: Business decision-making

S.R.M University, Chennai, India June2008- June 2012

Bachelor’s in Computer Science

RELEVANT COURSEWORK

Business Process Innovation

Project Management

System Analysis and Design

Enterprise Database Management

Management Accounting

IT Service Management

PROFESSIONAL EXPERIENCE

CNT InfoTech, Delaware- Business Systems Analyst July 2014-Present

Performed gap analysis to analyze the current in-house business processes and proposed recommendations to build an efficient and user-friendly information system

Acted as a Liaison with Business and IT team to gather and understand client requirements and mapped client requirements to technical specifications by coordinating with technical heads in the organization

Created and maintained workflows, approval processes and validation rules based on requirements and policies provided by the Delaware Department of Correction

Automated the Accounting System for the Delaware Department of Correction by formalizing all business processes into an integrated database thereby reducing the overhead by 70%

Documented all aspects of the client requirements including technical specifications and findings in the form of reports

Designed the application layout, as per user request, using Microsoft Visio and Protoshare to ensure all the design requirements were met prior to development, thereby drastically reducing the lead-time (over 50%)

Developed the database structure for multiple modules and effectively translated the business requirements into technical specifications

Responsible for preparing important performance metrics and assisted higher Management in development of weekly and monthly status reports

Participated in multiple UAT sessions to organize and manage test sessions

Led end-user training sessions for effective knowledge transfer resulting in successful change over to the new system

Supervised an offshore team of five to implement a crucial module of the project and successfully managed the roll out of the module to the production environment

Responsible for maintaining the enhancements/defect log provided by the users. Ensured all the enhancements and defects were addressed swiftly in order to avoid deadlocks and ensured superior quality control

Provided clients with initial and ongoing support throughout the lifecycle and post implementation of the program

Sri Kaliswari Metal Powder & Fireworks Private Limited, Chennai-Business Analyst Jan 2011-Dec 2013

Gathered and prioritized Business requirements based on input from stakeholders

Presentation of the companies "AS-IS" process and giving recommendations for the "TO-BE" process including additional IT implementation

Acted as a technical liaison between business representatives, and development staff in designing an online purchasing system

Responsible for Customization, development and documentation of the new business process to be implemented

Responsible for documenting meeting minutes, questionnaire and agenda for various meetings with business, managers and technical team

KEY PROJECTS

iCash Integrated Accounting System (State Of Delaware)

DACS (Delaware Automated Correction System) -Integrated Correctional and Information System (State Of Delaware)

iCHRT –Integrated Medical Information System

LEADERSHIP/INVOLVEMENT

Graduate Student Assistant, Office of International Students at NJIT Jan 2014 – May 2014

Core Committee Member, “Sanskar” an initiative to educate the children of India Aug 2014 - Present

Event Coordinator, “Aarush” A National Level Technical Symposium organized for all colleges Mar 2012 - May 2012

Committee Member, South India Association a NGO for community services and awareness Sep 2008 – May 2012

SKILLS

Technical: Oracle 11g, My Sql, MS Access, C, C++, HTML, CSS, BPMN 2.0

Business Tools: UML, RDBMS, Dream waiver, Visio, Class Diagrams, MS Office, MS Project, ProtoShare, BMC Remedyforce, SnagIt, Visual Basic for Applications.

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